Great place but breakfast is massively overpriced. One option of paying £29.99. Weather you want a limited continental or just scrambled eggs in toast it’s one price. Quite archaic.
Daniel
2024 年 8 月入住 1 晚
8/10 还可以
Keith
与家人出行
2024年08月16日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Keith
2024 年 8 月入住 1 晚
10/10 超赞
Timothy
2024年06月24日
满意:清洁度、员工和服务、住宿条件和设施
The area and the hotel was really nice
Timothy
2024 年 6 月入住 1 晚
6/10 一般
Daniela
与配偶出行
2024年06月21日
满意:员工和服务,清洁度
The property was nice and we enjoyed the beautiful garden. The location was great too in the New Forest. Staff was very friendly and allowed us to store our bikes in a closed garage.
The room we booked did not meet the requirements for a proper hotel room. It was too tiny and neither a chair nor a table would fit in. The bathroom was okay and we had warm water all the time. If you opened the window, there was a constant noise from a ventilation system which was installed right behind the window. We felt, the value for the money (average 100 pounds) we paid was not very good.
Daniela
2024 年 6 月入住 5 晚
10/10 超赞
真实旅客
2024年06月17日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice room, all well appointed and very clean. Hotel had a very nice atmosphere with extremely helpful, friendly and efficient staff
真实旅客
2024 年 5 月入住 1 晚
10/10 超赞
RICHARD
商务旅客
2024年06月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
An excellent overnight stay with a very good sized room. The food was too a very high standard and a good choice from the menu.
Only issue I had was the bathroom was very hot despite the towel rail was not on and could not see how to turn the heating off , this is a minor issue but would recommend this hotel to anyone staying nearby
RICHARD
2024 年 6 月入住 1 晚
8/10 还可以
Nicholas john
2024年05月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nicholas john
2024 年 5 月入住 1 晚
4/10 很差
Ben
与家人及幼儿出行, 与家人出行
2024年05月27日
不满意:清洁度、员工和服务、住宿条件和设施
Unfortunately, a massive disappointment. Room was supposed to be a deluxe for four, could barely fit one bed in. Food & breakfast overpriced, room too warm, music playing from upstairs till late at night. One nice lady on reception; one rude with a poor attitude. TV in room didn’t work. This is a 2-star hotel really. I would expect a partial refund for what we experienced.
Ben
2024 年 5 月入住 1 晚
8/10 还可以
Darren
2024年04月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Darren
2024 年 4 月入住 1 晚
8/10 还可以
tom
2024年03月31日
满意:清洁度、员工和服务、住宿条件和设施
tom
2024 年 3 月入住 1 晚
10/10 超赞
Philip
2024年02月18日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Constructive Feedback
The Reception of guests on arrival and during one’s stay is vital for establishing a warm welcome and stay. Both Shirley and Kayleigh are very professional and did that throughout our stay. Please pass our thanks onto both of them.
If you would like some constructive feedback please encourage and guide the younger young lady who was on reception when we first arrived early for some advice and assurance prior to our 3.00 pm arrival that afternoon to our booked room
Who greeted us with a disinterested “ Hello” and who took some time for me to extract a smile. I’m sure she has great potential.
Thomas was and is also Excellent and carried our cases to the room, managed the bar with aplomb and made us so welcome for meals and finding us the right table.
I hope the above is useful feedback and we look forward to returning again.
Philip
2024 年 2 月入住 2 晚
10/10 超赞
Kim
2023年12月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Kim
2023 年 12 月入住 1 晚
10/10 超赞
Robert
2023年12月16日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Robert
2023 年 12 月入住 2 晚
8/10 还可以
Leah
与家人出行
2023年10月23日
满意:清洁度、员工和服务、住宿条件和设施
Nice stay
Nice stay: friendly staff, room nice but nothing too special and quite hot so wouldn’t want to stay in summer, pretty location but not walking distance to any cafes/villages etc.
Quite baffled that the breakfast was £50 (£25pp) which was more than the beef Sunday roast….?!
Leah
2023 年 10 月入住 1 晚
10/10 超赞
John
与配偶出行
2023年10月18日
All round excellent stay
John
2023 年 10 月入住 1 晚
8/10 还可以
Trevor
2023年09月20日
满意:员工和服务,清洁度
Trevor
2023 年 9 月入住 1 晚
6/10 一般
Robert
与配偶出行
2023年07月20日
满意:员工和服务,清洁度
Everything about the Hotel was good BUT DONT STAY IN ROOM 18 as the vent for the kitchen is very noisy and goes 24 hours a day
Robert
2023 年 7 月入住 1 晚
10/10 超赞
Pepijn
商务旅客
2023年07月1日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely
Lovely nature area
Pepijn
2023 年 6 月入住 2 晚
10/10 超赞
Susan
2023年05月28日
Susan
2023 年 5 月入住 1 晚
10/10 超赞
Vikramaditya
与家人出行
2023年04月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff were brilliant. Also spa facilities and gym are nice. Turndown service did not refresh the room amenities like coffee, drinking water etc.
Vikramaditya
2023 年 4 月入住 2 晚
10/10 超赞
Zahrah
2023年03月18日
满意:清洁度、员工和服务、住宿条件和设施
Zahrah
2023 年 3 月入住 2 晚
10/10 超赞
Michael
2023年03月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Michael
2023 年 3 月入住 2 晚
10/10 超赞
Mark
2022年11月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent hotel for a short New Forest break
The hotel is lovely with horses and donkeys wandering around across the street. The staff were all lovely and very welcoming - we stayed with our cocker spaniel and could eat and drink at some nice tables near the log fire. The hotel provided dog treats and water bowls. The food was very good with a chestnut and wild mushroom gnocchi being a favourite. Room and beds very comfortable and decent Wi-Fi throughout.