The staff service is very bad and the attitude by the restaurant staff is very bad, and I don’t recommend
Venkata Narasimha
2024 年 10 月入住 2 晚
10/10 超赞
Suneel Kumar
与家人出行
2024年08月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was perfect and the hotel staff were super friendly.
Suneel Kumar
2024 年 8 月入住 2 晚
8/10 还可以
Mohammad
2024年08月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff - easy check in and check out. Cleanliness could be better.
Mohammad
2024 年 8 月入住 1 晚
2/10 糟糕
Ashutosh
与家人及幼儿出行, 商务旅客
2024年07月12日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
As I travel a lot, I often stay at Hyatt Regency hotels in various cities, including Chicago and New Delhi. I have always had unique and perfect experiences due to the quality of their properties. However, the Hyatt Regency in Lucknow was a major disappointment. The property is poorly maintained, with bad odors everywhere, including the rooms and bathrooms, which were very unhygienic. Additionally, the staff was rude and did not communicate properly with customers, leading to a very bad experience.
Ashutosh
2024 年 7 月入住 2 晚
10/10 超赞
Karan
商务旅客
2024年06月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Karan
2024 年 6 月入住 1 晚
2/10 糟糕
Munshareh
2024年06月21日
不满意:清洁度、员工和服务、住宿条件和设施
Munshareh
2024 年 6 月入住 1 晚
8/10 还可以
Udai Pratap
与家人出行
2024年06月17日
满意:清洁度、住宿条件和设施、客房舒适度
Nice and Comfortable Property
Service was a bit Slow, might be due to the sold out situation but overall a pleasant and comfortable stay
Udai Pratap
2024 年 6 月入住 1 晚
10/10 超赞
veenod
2024年05月21日
veenod
2024 年 5 月入住 1 晚
10/10 超赞
Nitin
2024年05月19日
Nitin
2024 年 5 月入住 1 晚
10/10 超赞
PUNEET
2024年05月14日
PUNEET
2024 年 5 月入住 2 晚
10/10 超赞
Tularam
与配偶出行
2024年02月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The most important thing to us was safety and security was top notch. They did an excellent job. Thank you for everything.
Tularam
2024 年 2 月入住 8 晚
2/10 糟糕
Joseph
团体旅客
2024年02月14日
满意:客房舒适度
不满意:员工和服务,清洁度
Below average standard at Hyatt
A few Waiters at the dining facility are unable to speak in English; I don’t understand Hindi; overall the food and presentation standards have gone down considerably; old vessels; keen on charging money; bar tender could not speak English; no Chardonnay Soveignon red wine; had an old bottle of Australian cheap red win; looks like the place into a bar for hard liquor imbibers; something tells me the overall property is ill maintained both at product and service level; old bath towels; lacking in courtesy; seem to attract less signed visitors; food quality and variety has gone down considerably. I paid good money and regretted it; don’t plan on staying
Joseph
2024 年 2 月入住 2 晚
10/10 超赞
Rina
2024年02月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Extremely courteous customer service, wide array of delicacies, Indian and western at the breakfast buffet and an impeccable room with all desired amenities. Would love to be back.
Rina
2024 年 1 月入住 2 晚
10/10 超赞
Imran
与家人出行
2024年01月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice Hotel
A comfortable stay in Lucknow
Imran
2024 年 1 月入住 1 晚
10/10 超赞
SHOBHIT
2023年10月7日
满意:清洁度、员工和服务、住宿条件和设施
Everything was good
SHOBHIT
2023 年 10 月入住 2 晚
6/10 一般
真实旅客
2023年07月28日
不满意:员工和服务,清洁度
Deteriorating service and condition
The overall condition and service at the hotel has deteriorated. I felt it less guest friendly this time. In addition, the carpet in my room was ripped and carpets in common areas (lift lobby and corridors) was dirty.
真实旅客
2023 年 7 月入住 2 晚
8/10 还可以
Shashank
商务旅客
2023年07月2日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Shashank
2023 年 6 月入住 4 晚
10/10 超赞
Ric
2023年06月7日
Ric
2023 年 5 月入住 3 晚
10/10 超赞
Moumita
与家人出行
2023年06月4日
满意:清洁度、员工和服务、住宿条件和设施
Hyatt Regency at Lucknow made my 2 night stay extremely comfortable and memorable. The staff (reception, Driver, Server, porter) here is exceptional. Kind, courteous and always ready to help. We were leaving Lucknow by an early morning flight and they made sure we took packed breakfast with us. I stayed here with my senior parents and they too loved the experience.
I have been to many Hyatt properties all over the USA and I can definitely say that the standards of Hyatt here is the same as USA.
Thank you Hyatt Regency Lucknow!