The staff provided practical and fair tourism assistance. The hotel is nice and located at right at city centre.
LOK YIN
2018 年 8 月入住 1 晚
10/10 超赞
julito
2024年12月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
CLOSE TO THE GROTTO
julito
2024 年 12 月入住 1 晚
10/10 超赞
sally
与配偶出行
2024年12月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place and very convenient to Lourdes. About 3 minutes walk . The restaurant dinner was great and Pierre and Ding were very welcoming .
sally
2024 年 11 月入住 1 晚
10/10 超赞
Natalie
2024年11月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lourdes is very pretty and everyone was very nice. Hotel was comfortable and I had a lovely patio area off my room with two love seats and a table. Beds comfortable. Staff incredibly helpful
Natalie
2024 年 11 月入住 1 晚
6/10 一般
JUAN DIEGO,Paris
2024年11月30日
满意:清洁度、员工和服务、住宿条件和设施
Very different from the pictures. Bit dated but in well condition.
JUAN DIEGO
2024 年 11 月入住 1 晚
10/10 超赞
Fernanda
与家人出行
2024年11月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful staff, very nice views, excellent location!
Fernanda
2024 年 11 月入住 1 晚
10/10 超赞
Emil,NEW YORK
与家人出行
2024年11月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel in Lourdes. Our choice for staying in Lourdes.
Emil
2024 年 11 月入住 2 晚
4/10 很差
Felipe,Pembroke Pines
团体旅客
2024年10月31日
满意:服务设施,清洁度
The water service (showers, faucet, had no water in the morning and the hotel staff did not resolve the situation satisfactorily. The only solution offered was to take a shower in another room in a different wing of the hotel
Felipe
2024 年 10 月入住 1 晚
8/10 还可以
angela
与家人出行
2024年10月28日
满意:员工和服务,清洁度
Nice stay
angela
2024 年 10 月入住 3 晚
10/10 超赞
Richard
与家人出行
2024年10月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good location and very nice helpful staff. The only issue found was that the AC would often turn off by itself during the night and would not restart until the morning making the room too warm while you sleep.
Richard
2024 年 10 月入住 5 晚
8/10 还可以
Isabel
2024年10月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is always my choice of hotel in Lourdes. It's close to the grotto; shops and restaurants.
Isabel
2024 年 10 月入住 3 晚
10/10 超赞
Eduardo
与家人出行
2024年10月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This Hotel is a great place to stay. This was the first time for us. Our room was nice, especially the bathroom, bed was super comfortable. Breakfast was delicious. I want to call out the OUTSTANDING WORK OF ANABELLA (Manager during breakfast). She made us feel AT HOME and very well taken care off. Anabella, thanks for making a difference !! Thanks to the hotel staff as well. Until NEXT VISIT.
Eduardo
2024 年 10 月入住 3 晚
10/10 超赞
Sharon
与家人出行
2024年10月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The front desk staff were extremely helpful and kind.
Sharon
2024 年 10 月入住 1 晚
10/10 超赞
Elizabeth
2024年10月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Henry from the front desk gave us an exceptional service. He patiently made sure that we got the room that suited us during or stay. The hotel is clean and the staff are courteous. The distance was a perfect walk to the sanctuary. I will recommend this hotel and will use it again.
Elizabeth
2024 年 10 月入住 2 晚
8/10 还可以
Silvia
2024年10月14日
posizione centrale eccellente
Silvia
2024 年 10 月入住 3 晚
8/10 还可以
Masakazu
2024年10月10日
满意:清洁度、员工和服务、住宿条件和设施
Masakazu
2024 年 8 月入住 2 晚
8/10 还可以
Martha
与家人出行
2024年10月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was clean, but somewhat dated. Staff was very nice and helpful. It has a great location for the sanctuary of Lourdes. Breakfast was great! Water pressure was low and AC if available, was not turned on. It was hot in the room and we had to open the window. All in all, a good choice. Would recommend it.
Martha
2024 年 9 月入住 2 晚
8/10 还可以
Beverley
与配偶出行
2024年09月27日
满意:员工和服务,清洁度
Property in the centre of Lourdes. Parking is at the rear of the property which means driving through the centre to eventually arrive at the gated rear entrance. It took another guest speaking French for the gates to be opened.
Fantastic massage. Recommend
SPA out of action so not able to use. Room large and clean.
Had breakfast, but for €20 per person and a lot of food had ran out, we didn’t think it was good value. Good if you are visiting the Grotto and Notra-Dame basilica.
Beverley
2024 年 9 月入住 1 晚
8/10 还可以
steve,KATY
2024年09月23日
满意:清洁度、服务设施、住宿条件和设施
The hotel and room are very nice. Breakfast is very good, much better than most hotels in France. Checkin was pleasant. Check out was not. We had our credit card on file at checkin to pay for city tax and breakfast, the breakfast room had our reservation. When we checked out we dropped our keys/room # at the reception desk and left. A minute later the man (Sept 8) chased us down and accused us of not paying our bill. He continued to do so at the desk making a scene. I reiterated we had given our credit card on file upon checkin to pay for breakfast and city tax. If all he wanted was a signature he could have politely said so. I hope the management reads this, the man with a beard Sept 8 morning needs some serious counseling.
steve
2024 年 9 月入住 1 晚
6/10 一般
eduardo
2024年09月17日
满意:清洁度
Nice location, run down hotel, poor restaurant service and difficult check out process Tibet the bill corrected
eduardo
2024 年 9 月入住 1 晚
10/10 超赞
Jesús
2024年09月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
great experience. Staff top 1
Jesús
2024 年 9 月入住 1 晚
10/10 超赞
Montserrat,Santander
与家人出行
2024年09月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good breakfast. Clean, Kind. Perfect location
Montserrat
2024 年 9 月入住 2 晚
8/10 还可以
Clive
与配偶出行
2024年09月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Breakfast was excellent, location perfect for Lourdes Sanctuary
Overall excellent service, really friendly staff would definitely stay again.
One slight negative, superior rooms overlook the street so are noisy, deluxe rooms apparantly overlook park at the rear.