I booked through Expedia two weeks in advance. One day after booking the hotel canceled. With zero notifications. As far as Expedia new and I new the room was still booked. When I arrived my room had been canceled, from the hotels end. The desk clerk even going so far as to say she thinks someone called up to cancel. I still have not received a refund. I literally had to sleep on the street this night
Benjamin
2024 年 10 月入住 1 晚
4/10 很差
Joseph
商务旅客
2024年10月3日
Unclean sheets and blankets
Multiple police onsite most of the night
Joseph
2024 年 9 月入住 2 晚
10/10 超赞
Neomi
与家人出行
2024年09月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was great and the staff was amazing. The hotel was clean and the room was perfect to meet our family needs
Neomi
2024 年 9 月入住 1 晚
10/10 超赞
william,Mooresville
2024年09月16日
william
2024 年 8 月入住 1 晚
2/10 糟糕
Nancy E
2024年08月29日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Nancy E
2024 年 8 月入住 3 晚
2/10 糟糕
Jeffrey
2024年08月14日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Burn holes in bedding stinks
Jeffrey
2024 年 5 月入住 3 晚
10/10 超赞
Michael
2024年08月6日
Michael
2024 年 4 月入住 7 晚
10/10 超赞
Milton
2024年07月29日
满意:清洁度、员工和服务、住宿条件和设施
Es muy bueno
Milton
2024 年 7 月入住 3 晚
4/10 很差
Greg,Clinton
与配偶出行
2024年07月28日
不满意:员工和服务、服务设施、住宿条件和设施
Very limited breakfast
no staff available for check out
ghost town like--very eery......
property not well marked: easily seen from I-65 but not marked once exit taken
room very warm upon arrival; finally cooled down with adjustment of window unit
No place to hang towels in bathroom: had to hand on furniture in room
parking lot minimally lighted, worried about security of vehicle
this property was rated high by expedia ??????
Greg
2024 年 7 月入住 1 晚
8/10 还可以
Manuel
2024年07月22日
满意:清洁度、员工和服务、住宿条件和设施
Muy excelente
Manuel
2024 年 7 月入住 2 晚
10/10 超赞
Steve
2024年07月21日
Steve
2024 年 7 月入住 2 晚
6/10 一般
Lily
2024年07月16日
满意:员工和服务
不满意:住宿条件和设施
Lily
2024 年 7 月入住 3 晚
2/10 糟糕
Khamir
商务旅客
2024年07月11日
不满意:清洁度、服务设施、住宿条件和设施
Room was booked weeks prior and late arrival was confirmed. Arrived after midnight and a 6 hour drive to find a room with bugs crawling on the wall as soon as the door was opened and in the bathroom . When front desk was told there were bugs in the room he response was DID YOU SEE BUGSS OR DID YOU SEE A BUG
Khamir
2024 年 7 月入住 1 晚
4/10 很差
Mark
2024年07月11日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Mark
2024 年 7 月入住 1 晚
2/10 糟糕
Robin
与家人出行, 商务旅客
2024年07月11日
满意:员工和服务
不满意:住宿条件和设施
AC not working
Smells like stale smoke
Robin
2024 年 7 月入住 1 晚
8/10 还可以
Kristina
2024年07月7日
满意:员工和服务、服务设施、住宿条件和设施
The carpet in the room was nasty other then that good place to stay
Kristina
2024 年 7 月入住 2 晚
10/10 超赞
Antonine
团体旅客
2024年06月24日
满意:清洁度、员工和服务、住宿条件和设施
The Property Manager was very friendly, courteous and very helpful my next trip to Louisville will be there
Antonine
2024 年 6 月入住 2 晚
8/10 还可以
Luis
2024年06月15日
Luis
2024 年 6 月入住 1 晚
6/10 一般
真实旅客
2024年06月13日
Okay, but ……
Stay was acceptable for a one-night excursion but room smelled like it had been closed up for a long time and king-size bed had three tiny pillows. When we got back to room around midnight, no clerk could be located and front door was unlocked and open. Came back down to ask for additional pillows and still could not locate any staff. Safety latch on room door was completely missing.
真实旅客
2024 年 6 月入住 1 晚
10/10 超赞
Nicholas
与家人出行
2024年06月10日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nicholas
2024 年 6 月入住 1 晚
4/10 很差
Timeko
2024年06月9日
it had musty oder/ files flying at breakfast @ the staff not frendlin at all !
Timeko
2024 年 6 月入住 1 晚
2/10 糟糕
Johnathan
2024年06月7日
不满意:清洁度、住宿条件和设施、客房舒适度
Well when I was able to get in the room - BEDBUGS moved me to another room - BEDBUGS! Staff was very rude!
DO NOT STAY HERE!
Johnathan
2024 年 6 月入住 1 晚
8/10 还可以
Sally,Troy
与家人出行
2024年05月29日
满意:清洁度、员工和服务、服务设施
Short stay but served it’s purpose for a comfortable nights sleep and a warm shower