6/10 一般
Margaret
与家人出行
2024年09月10日
满意:清洁度、服务设施、客房舒适度
This was a great place to stay, stairs a bit steep but very comfortable. Lovely big bathroom and everything that is needed. Garden could do with a spruce up but not a problem. Biggest issue was communication with the agency. I specifically stated that we would need use of the sofa bed. On arrival late at night there was no bedding left, we searched everywhere. After several responses to say that "it was there", my mother had to sleep with me in one of the bedrooms. Later next day, some sheets were left on the backdoor handle but no quilt, again told "it was there". Later again in the evening we were eventually told the bedding was in one of the bedrooms. After a huge search we found the extra bedding in drawer of the bed. Not a great start to a three day trip.
Margaret
2024 年 4 月入住 3 晚