Last minute trip, rooms were clean,comfortable, safe. Staff was friendly! We would absolutely stay again!
Leslie
2025 年 1 月入住 1 晚
10/10 超赞
Claudine
与配偶出行
2025年01月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent stay. Clean room and bathroom, comfortable bed and great staff. Would stay again.
Claudine
2025 年 1 月入住 3 晚
6/10 一般
Yoon
2025年01月19日
满意:员工和服务
Yoon
2024 年 11 月入住 3 晚
8/10 还可以
Guia
2025年01月17日
满意:清洁度、员工和服务、住宿条件和设施
Nice hotel friendly staff
Guia
2025 年 1 月入住 2 晚
10/10 超赞
Brett
2025年01月11日
Brett
2025 年 1 月入住 2 晚
10/10 超赞
Larry
与配偶出行
2025年01月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great T.V. No Kleenex in the unit.
Larry
2025 年 1 月入住 1 晚
8/10 还可以
Lee
2025年01月2日
满意:清洁度、员工和服务、住宿条件和设施
Lee
2024 年 12 月入住 1 晚
10/10 超赞
Guy
2025年01月1日
Guy
2024 年 11 月入住 1 晚
6/10 一般
vijayananda
与家人及幼儿出行
2024年12月31日
Water clogs in the sink and bathroom
vijayananda
2024 年 12 月入住 3 晚
10/10 超赞
Armen
2024年12月30日
Armen
2024 年 12 月入住 3 晚
4/10 很差
Wanda
与家人出行, 商务旅客
2024年12月27日
不满意:住宿条件和设施
We stayed at the property for a baseball event. (Luckily just to sleep) got there the staff was really friendly. The lounge was beautifully decorated for the holidays and they offered us warm cookies that the kids loved. Went up to our room there’s a massive exposed HOLE at the top of the wall that my toddler could fit in that was outside of our room so of course before we walked in we peeped into our bathroom (where the hole was parallel from) the hole didn’t go through. It was just very unpleasant to walk pass going in and out of our room. The first night there was no body wash or extra bath towels so while my husband was getting our luggage I told him to inform the front desk they told him it’ll be right up. I ended up texting them 15mins later and they said “it’ll be right up”. At 11pm at night I texted them to not send anyone up bc we were heading to bed.The night before we left my son was in the bathroom & said “mom there’s plastic covering a hole” I went to go check there were cross slits that looked like it was cut with a razor crossing (the size of my 2 index fingers) with a clear rubber “sealed” over it. and I’m assuming from the humidity from the showers the rubbery silicone substance put over it “ballooned”. It was our last night cover it with hand towel and we called it a night. One thing that bothers me most is they charge your hotel room $200 as a “credit” & will be refunded if not used 7-10business days. We’ve always had a card on file but never charged prior
Wanda
2024 年 12 月入住 2 晚
8/10 还可以
Jon
2024年12月27日
满意:清洁度、员工和服务、住宿条件和设施
Jon
2024 年 12 月入住 1 晚
8/10 还可以
Ronalyn
2024年12月26日
满意:员工和服务,清洁度
Ronalyn
2024 年 12 月入住 1 晚
10/10 超赞
Brian
2024年12月19日
满意:清洁度、员工和服务、住宿条件和设施
Brian
2024 年 12 月入住 2 晚
6/10 一般
Eric
2024年12月15日
My room didn't have a room darkening shade so the light from outside kept me up
Eric
2024 年 12 月入住 1 晚
10/10 超赞
Dilia
与家人出行
2024年12月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Desk person Very kindly .
Dilia
2024 年 12 月入住 1 晚
8/10 还可以
GLENDA
2024年12月11日
满意:清洁度、员工和服务、住宿条件和设施
GLENDA
2024 年 11 月入住 1 晚
6/10 一般
Quintin
商务旅客
2024年12月10日
Nothing crazy exciting, but not the worst. It was convenient for what/why I was there in Chatsworth.
Would stay again if I needed to, however, it is 30 minutes from Beverly Hills and 40 minutes from the airport.
Quintin
2024 年 12 月入住 3 晚
4/10 很差
Lubna
2024年12月9日
不满意:住宿条件和设施,员工和服务
Shower is totally a safety hazard. You will get lawsuits with injured people soon enough. The shower floor was very slippery. I had to put towels on the floor so I could take a shower and not fall. There is nothing to place one’s foot on and nothing to even hold on to - washing feet is a risk, shaving is absolutely impossible. I decided to place my foot on the toilet, but that side of the shower door doesn’t open. I ended up wetting my legs and shaving in the couch. The shampoo bottle cap was broken and there was no way to open it . You place these heavy things on it like it’s some kind of treasure. I actually washed my hair with body wash. My room was all the way at the end of the world. There were other rooms available so I don’t understand why they placed me that far. The laundry room happened to be just down stairs close to the pool, but there is no stairs or an easy way to get to it. So I would have had to walk all the way to the other side of the hotel to get ti the elevator the. All the way back to get to the laundry room. It turns out that the single machine - like please allow people to do two loads at once after all this walk- needs quarters, but of course the hotel didn’t have any. There are no microwaves in the rooms and we can’t get one. I have never been in a hotel similar to a Hilton and had faced this situation. The two microwaves are very dar with no place to sit. It turns out if I turn two at once the electricity goes out in the room . .
Lubna
2024 年 11 月入住 2 晚
8/10 还可以
Diane
与家人及幼儿出行
2024年12月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Should offer at least limited breakfast, say a coffee bar. High price to not include.
Diane
2024 年 11 月入住 4 晚
10/10 超赞
Christopher
2024年12月3日
满意:清洁度、员工和服务、住宿条件和设施
Christopher
2024 年 11 月入住 3 晚
6/10 一般
David
2024年12月2日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Door would not bolt. HVAC fan whined. Shower drain was very slow. Shower handle was loose. Smelled bad when we walked out the front door in the morning. Dispensary or something in the weed arena going on near by. Staff was nice, room was clean. No offer to discount for issues above.