My room didn't have a room darkening shade so the light from outside kept me up
Eric
2024 年 12 月入住 1 晚
10/10 超赞
Dilia
与家人出行
2024年12月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Desk person Very kindly .
Dilia
2024 年 12 月入住 1 晚
8/10 还可以
GLENDA
2024年12月11日
满意:清洁度、员工和服务、住宿条件和设施
GLENDA
2024 年 11 月入住 1 晚
6/10 一般
Quintin
商务旅客
2024年12月10日
Nothing crazy exciting, but not the worst. It was convenient for what/why I was there in Chatsworth.
Would stay again if I needed to, however, it is 30 minutes from Beverly Hills and 40 minutes from the airport.
Quintin
2024 年 12 月入住 3 晚
4/10 很差
Lubna
2024年12月9日
不满意:住宿条件和设施,员工和服务
Shower is totally a safety hazard. You will get lawsuits with injured people soon enough. The shower floor was very slippery. I had to put towels on the floor so I could take a shower and not fall. There is nothing to place one’s foot on and nothing to even hold on to - washing feet is a risk, shaving is absolutely impossible. I decided to place my foot on the toilet, but that side of the shower door doesn’t open. I ended up wetting my legs and shaving in the couch. The shampoo bottle cap was broken and there was no way to open it . You place these heavy things on it like it’s some kind of treasure. I actually washed my hair with body wash. My room was all the way at the end of the world. There were other rooms available so I don’t understand why they placed me that far. The laundry room happened to be just down stairs close to the pool, but there is no stairs or an easy way to get to it. So I would have had to walk all the way to the other side of the hotel to get ti the elevator the. All the way back to get to the laundry room. It turns out that the single machine - like please allow people to do two loads at once after all this walk- needs quarters, but of course the hotel didn’t have any. There are no microwaves in the rooms and we can’t get one. I have never been in a hotel similar to a Hilton and had faced this situation. The two microwaves are very dar with no place to sit. It turns out if I turn two at once the electricity goes out in the room . .
Lubna
2024 年 11 月入住 2 晚
8/10 还可以
Diane
与家人及幼儿出行
2024年12月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Should offer at least limited breakfast, say a coffee bar. High price to not include.
Diane
2024 年 11 月入住 4 晚
10/10 超赞
Christopher
2024年12月3日
满意:清洁度、员工和服务、住宿条件和设施
Christopher
2024 年 11 月入住 3 晚
6/10 一般
David
2024年12月2日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Door would not bolt. HVAC fan whined. Shower drain was very slow. Shower handle was loose. Smelled bad when we walked out the front door in the morning. Dispensary or something in the weed arena going on near by. Staff was nice, room was clean. No offer to discount for issues above.
David
2024 年 11 月入住 1 晚
2/10 糟糕
Eva
与配偶出行
2024年12月2日
满意:员工和服务,清洁度
不满意:住宿条件和设施
The man at the front desk who checked us in was very nice to us. It was downhill after that. The shower didn't drain, so the water was rising! Someone showed my husband another room we could move to, but the water was draining very slowly in that shower. We checked out and found a different hotel. We've never had that happen before, but from now on, the drain will be the first thing we will check before we unpack our bags in a hotel.
We will NOT be staying there again.
Eva
2024 年 11 月入住 3 晚
10/10 超赞
Lisa
与配偶出行
2024年11月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had a very nice stay. Our room overlooked the mountains and we had a balcony with a table and chairs. If we stay there again I will ask for a room on the side with the view of the mountain. Nice restaurant, too.
Lisa
2024 年 11 月入住 4 晚
10/10 超赞
Mario
2024年11月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was spacious and clean. Mattress and pillow were comfortable.
Mario
2024 年 11 月入住 1 晚
6/10 一般
Nhung
商务旅客
2024年11月28日
满意:服务设施
The hotel was convenient so I cannot complain. The room was not too clean because there were a lot of bugs.
Nhung
2024 年 8 月入住 1 晚
8/10 还可以
Cindy
2024年11月24日
Cindy
2024 年 11 月入住 1 晚
8/10 还可以
Benjamin,Parker
与配偶出行
2024年11月23日
满意:清洁度、员工和服务、服务设施
Hotel was clean and nice, room was comfortable. Staff was friendly. A couple of odd things:
-first hotel room I can recall being in that didn’t provide lotion. My skin is very dry and flaky after a shower and I didn’t bring lotion based on the assumption that hotels typically provide it.
-speaking of the shower, the water was not hot enough. Had it turned all the way up and it was barely warm.
Benjamin
2024 年 11 月入住 2 晚
10/10 超赞
Clay
2024年11月19日
Clay
2024 年 10 月入住 1 晚
2/10 糟糕
Jennifer
与家人及幼儿出行
2024年11月18日
不满意:住宿条件和设施,员工和服务
Our refrigerator wasn’t working and it made our food go bad and the shower was awefully cold never warmed up and had to be at work and was late trying to wait to get hot water
Jennifer
2024 年 11 月入住 2 晚
10/10 超赞
Elizabeth
与配偶出行
2024年11月15日
满意:住宿条件和设施,员工和服务
Nice
Elizabeth
2024 年 11 月入住 1 晚
10/10 超赞
Christopher
2024年11月14日
满意:清洁度、员工和服务、住宿条件和设施
Christopher
2024 年 11 月入住 2 晚
10/10 超赞
Christine
2024年11月14日
Christine
2024 年 8 月入住 1 晚
6/10 一般
Virginia
与配偶出行
2024年11月9日
满意:员工和服务
不满意:住宿条件和设施
Lighting in the room was poor. Electrical plugs didn’t work had to have it fixed.