To start, they don’t have enough parking, the lobby is kept locked all hours of the day. Staff is not kind or polite. They charge for parking per day per car. They didn’t even have space for me and my partner to park. The room has a roach motel. There is no room after pressure, the shower head is broken, the water leaked all over the mirror, toilet, floor and sink area. The towels provided were dirty, they had someone else’s hair STILL on it, stains that looked like urine and blood. The bed sheets were also dirt, stained and had hair on it. The ac unit is broken, buttons missing, and vent coming off. The shower and sink both drained extremely slowly. The room next to us was where an employee seemed to be living. It was extremely uncomfortable. We had to pay extra fees upon arrival.