I recently stayed at the Conrad LA to celebrate my birthday and had an overall fantastic experience. Despite calling the concierge at the last minute, they went above and beyond to arrange a private birthday dinner in my room from some of their featured restaurants. The dinner was exquisite, and it truly made my birthday memorable. Not only that, but they took exceptional care of my dog, which was a huge plus.
While my stay was mostly perfect, I did encounter two minor issues. First, the pool was advertised as being kept at 82°, but it felt much colder, which made it less enjoyable. Second, when I scheduled a time for the Bill person to come up for checkout, no one ever showed, causing a small inconvenience.
Aside from these, everything else was top-notch. The service, the food, and the attention to detail made for an unforgettable birthday celebration. I’d definitely recommend the Conrad LA for anyone looking for luxury and excellent service!