I reserved an accessable room because I have an autistic daughter who typically has issues going new places and I didn't want to have to walk too far with her. I was given an upstairs room that was so far from the parking spots/stairs we had meltdowns each might we stayed. The first room we were given, the toilet didn't flush, so they moved us to a different room. The second room smelled horrible, the sink backed up every time we used it, and you could only see half the TV because the other half was fuzzy. We just stayed because it was already a lot of work to molve our autistic daughter the first time. When we asked for 2 more towels we were told no, they could only do towel for towel. So we had to make 2 towels for 4 people work. The second night, they did give us 4 towels when we brought our 2 dirty ones to the front office. The bedding and chairs has cigarette burns Ithem even though it was a non-smoking room and the smoke detectors had all been removed.Overall our stay was pretty awful.