noisy rooms... can still vividly hear people's laughter at middle of night.
the drainage of water in bath tub is bad... big fly in the room... ineffective and nonfunctioning air conditioner in room... very cold room.. finally I asked for a change of another room.
真实旅客
2017 年 11 月入住 3 晚
10/10 超赞
Mauro antonio
与家人出行
2024年11月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Todo muy bien
Mauro antonio
2024 年 10 月入住 3 晚
10/10 超赞
Cheryl
与配偶出行
2024年09月16日
满意:清洁度、员工和服务、住宿条件和设施
Great place to stay! Breakfast was fantastic, staff and service fantastic. Property is close and walkable to all sights. We would stay here again and would recommend!
Cheryl
2024 年 9 月入住 2 晚
10/10 超赞
Anja
与家人出行
2024年09月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wir werden in 2 Monaten wieder dieses Hotel buchen. Das sagt, denke ich, alles.
Anja
2024 年 8 月入住 4 晚
8/10 还可以
Miranda
与家人出行
2024年08月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
great breakfast, great location; concierge could be more knowledgeable
Miranda
2024 年 8 月入住 5 晚
10/10 超赞
JOHN
2024年08月20日
满意:清洁度、员工和服务、住宿条件和设施
JOHN
2024 年 8 月入住 1 晚
10/10 超赞
Benjamin
2024年07月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel
Great hotel. Lots of technology used, although you could tell a few things seemed dated, most was very posh. The "Level" experience was a very high level of luxury and service.
Benjamin
2024 年 7 月入住 1 晚
10/10 超赞
CHIRAG
商务旅客
2024年06月19日
满意:清洁度、服务设施、住宿条件和设施
Nice hotel with good amenities, great breakfast and fantastic location. Check in staff (one I encountered) lacked warmth and smile on face.
CHIRAG
2024 年 6 月入住 4 晚
10/10 超赞
真实旅客
商务旅客
2024年06月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
So so so good.
Really incredible hotel, amazingly central location- the Level services were almost too good- very euro/scandi style breakfast, the snacks/happy hour vibe was so good, the lounge super chill, fast WiFi, decent room with big bathroom, lots of room for luggage and toiletries. Will be back.
真实旅客
2024 年 6 月入住 2 晚
10/10 超赞
Kelly
与家人出行
2024年05月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Kelly
2024 年 5 月入住 1 晚
8/10 还可以
Sabine
与配偶出行
2024年05月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Service
Sabine
2024 年 5 月入住 3 晚
8/10 还可以
Federico
与配偶出行
2024年03月24日
满意:员工和服务、服务设施、住宿条件和设施
The breakfast and the Spanish food , was very good also crew and tolilet details at Level, special thanks to chefs personal at restaurant and reception a d
Federico
2024 年 3 月入住 4 晚
10/10 超赞
Rezie
与配偶出行
2024年03月18日
满意:清洁度、服务设施、住宿条件和设施
Very nice property. Clean and well managed. Excellent staff and lounge.
Rezie
2024 年 3 月入住 3 晚
6/10 一般
Alex
2024年02月2日
满意:住宿条件和设施,清洁度
Alex
2024 年 1 月入住 1 晚
10/10 超赞
Robert
2024年01月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great experience, room and breakfast.
Highly recommended
Robert
2024 年 1 月入住 1 晚
8/10 还可以
Graeme
2023年12月28日
满意:员工和服务,清洁度
Nice hotel. Only 2 lifts working out of four and they broke down on a daily basis.
Breakfast and free tapas very good.
Entire hotel very warm. Had to leave windows open which didn’t help with traffic noise on an evening and high winds.
Apart from that enjoyable 4 night stay
Graeme
2023 年 12 月入住 4 晚
8/10 还可以
Adrian
2023年12月25日
满意:清洁度、员工和服务、住宿条件和设施
Adrian
2023 年 12 月入住 4 晚
10/10 超赞
Nick
2023年12月18日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Spotless and very comfortable.
Nick
2023 年 12 月入住 1 晚
10/10 超赞
CASSIDY
2023年12月5日
CASSIDY
2023 年 12 月入住 1 晚
4/10 很差
Rachel
与家人及幼儿出行
2023年12月4日
满意:服务设施,清洁度
不满意:员工和服务
The room we were assigned was freezing cold. The heating was broken in the room and the lady at reception could not have cared less. She said she would call her supervisor to get a new room assigned. We heard nothing so called back 15 min later and she said she couldn’t get through to the supervisor and therefore didn’t do anything. We eventually got a new room by explaining the situation to someone else and they were willing to help. Who assigns a room with zero heating when it is -1C outside and then doesn’t care at all? So strange.
Rachel
2023 年 12 月入住 1 晚
10/10 超赞
gail L
与家人出行
2023年11月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Level….. wow, what a brilliant concept. Arrived to just drop bag at 10.30 to find our room was available. Glass of welcome fizz started a fab flying visit to London.
gail L
2023 年 11 月入住 1 晚
10/10 超赞
FRANCESCO PAOLO
与家人出行
2023年10月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ottima struttura camere grandi ottimo il servizio vip di spazio concino a disposizione tutto il giorno ed aperitivo fra le 17,39 e le 19,30. Ottima colazione
FRANCESCO PAOLO
2023 年 10 月入住 3 晚
10/10 超赞
Karen
与家人出行, 与配偶出行
2023年09月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Karen
2023 年 9 月入住 2 晚
10/10 超赞
Lesley
2023年09月10日
满意:清洁度、员工和服务、住宿条件和设施
Great local and very friendly staff. The room was big and really nice and bright
Lesley
2023 年 9 月入住 1 晚
4/10 很差
Ching Yin
2023年07月27日
满意:清洁度
不满意:员工和服务
Upon check-in, I asked the counter if we could leave two luggage for three days custody as we need to do a short visit Manchester, the answer is positive just to pay a service fee. However, while we checkout, the bell room said that the hotel has changed their policy not to offer such service. Our train tickets are booked and time is limited to find any alternative but to bring the luggage in the short journey. The hotel is unreliable.