This place is amazing! Not only is it trendy, the staff is phenomenal, the room was spacious and clean with a huge bathroom, and great amenities. The staff advised us on transportation, restaurants in the vicinity, and made suggestions on things to see. They were kind and very helpful. The 5th floor lounge probably saved us $50 on coffees and water and juice. It’s open all day and night so you pop in and get what you need. There is beer and a wine bar you can use too! The only downside is the location isn’t close to many of the “London tourist sites:” The closest is probably the Tower of London and it’s an 18-minute walk/ But that’s where the tube, bus, or Ubers come in to play. Aldgate East underground tube stop is literally a 4-minute walk. We used a bus to get across town and an Uber to get to the airport. I would stay here again in a heartbeat)