Being fair the hotel is beautiful, the idea is lovely and it’s well presented. Oddly it appears to be in the middle of an area undergoing gentrification so theee re s lots of kebab houses and convenience shops but no restaurants, there is a Tesco and Lidl about 10 mins walk from the hotel. I imagine Thai place is jumping in the summer with the rooftop bar being open.
The staff mostly were very courteous, polite and pleasant, however one lady really needs retraining as she was confrontational & rude. I had returned with a friend on Saturday night after having my phone stolen in Soho. He paid for a tax,i I was still in shock and preparing myself for the mammoth task of getting a replacement and accessing accounts. We got back and he asked to charge his phone, reception did lend him a charger and I said did have to start checking ‘find my’ as the police had asked. We were walking down the corridor when the lady on reception shouted after us/me. Confirming I had a single room and there was nowhere for him to stay. I explained he wasn’t staying just charging his phone while I messed around trying to sort this mess out. I was very confused as to why it concerned her at all as I’ve stayed in hotels all across the world and NEVER had anyone query me like this before. I admit it was more than a little embarrassing and really got under my skin. She told me the rooms are for guests only. Honestly wouldn’t recommend it based on this interaction.