Excellent ! Good location as underground is incredibly close ! Though the room is not big, but it is tidy and good renovation. Staff are helpful and nice. Wi-fi is easy to access. I have already join to HILTON HONOURS as a membership. Will recommend to friends. ESPICALLY THANKS FOR THE FRONT STAFFS !
Yee Ling
2017 年 5 月入住 3 晚
10/10 超赞
KAN HOP,Hong Kong
2016年08月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Highly recommended
good location, polite & helpful staff, nice breakfast. Will book this hotel again
KAN HOP
10/10 超赞
HOSEONG
2025年01月7日
满意:清洁度、员工和服务、住宿条件和设施
HOSEONG
2025 年 1 月入住 1 晚
10/10 超赞
Kristin Sue
与配偶出行
2025年01月4日
Great location and wonderful service!
Kristin Sue
2024 年 12 月入住 9 晚
10/10 超赞
Keith
2024年11月15日
Keith
2024 年 10 月入住 3 晚
10/10 超赞
Lorena,Las Vegas
商务旅客
2024年11月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing!
Lorena
2024 年 11 月入住 2 晚
10/10 超赞
Ewan
2024年11月11日
满意:清洁度、员工和服务、住宿条件和设施
Good service
Ewan
2024 年 11 月入住 2 晚
6/10 一般
Saskia
2024年11月10日
满意:员工和服务
不满意:住宿条件和设施,服务设施
Wasserschaden an der Decke/Wand im Zimmer sichtbar. Teppich sah dreckig aus. Flecken auf dem Bettlaken.
Saskia
2024 年 11 月入住 2 晚
8/10 还可以
Loreena,Stratford
2024年11月9日
满意:清洁度、员工和服务、住宿条件和设施
Loreena
2024 年 10 月入住 1 晚
8/10 还可以
andy
团体旅客
2024年11月8日
满意:员工和服务
Room too small and carpet too old and not clean
andy
2024 年 10 月入住 4 晚
10/10 超赞
Andrew
2024年10月28日
Andrew
2024 年 10 月入住 1 晚
10/10 超赞
真实旅客
与家人出行
2024年10月21日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 10 月入住 3 晚
6/10 一般
Greg
2024年10月21日
满意:清洁度、员工和服务、住宿条件和设施
Greg
2024 年 10 月入住 4 晚
10/10 超赞
Carlos
2024年10月6日
Carlos
2024 年 9 月入住 1 晚
10/10 超赞
Shivraj
2024年09月28日
Shivraj
2024 年 9 月入住 1 晚
2/10 糟糕
真实旅客
团体旅客
2024年09月23日
满意:清洁度
不满意:员工和服务、住宿条件和设施、客房舒适度
Broken AC and Poor Communication
We paid for a Queen sized room for 4 nights with a view of Hyde Park on the 1st floor & the room was spacious, however, the air-conditioned was broken in the room. We were moved to a Queen sized room with a smaller view of Hyde Park on the 5th floor, but the room was significantly smaller. There were no rooms available that were the size of our original room. We therefore felt very cramped & had limited space in the room. Although we were offered free breakfast as compensation, the instructions on how to redeem the breakfast was not clear. We were sick from traveling & so ordered room service and was told after the fact that the charges could not be removed since the complimentary breakfast to compensate for the broken AC and move to a smaller room had to be redeemed in person at their breakfast buffet. We therefore checked out of the hotel with significant charges on the credit card from two days worth of breakfast charges via room service without realizing that it would not be compensated. We only received a complimentary breakfast for one day since we physically went downstairs to the breakfast buffet. It was a terrible stay since we should have never been given a room with a broken airconditioner during a warm week. We were not even told upon check in about the broken airconditioner. And then we had to move all of our luggage and belongings to the 5th floor to a very small room. There was poor communication and no one was on hand who wanted to make things right for us.
真实旅客
2024 年 9 月入住 4 晚
10/10 超赞
Pam
团体旅客
2024年09月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location. Close to transportation and many dining options.