Our room was so noisy little soundproofing you could hear other room doors slamming, we could hear someone above us walking around & kids running down the corridors shouting. We had to leave our aircon on in December to try to mask some of the noise. Very disappointing. I told the receptionist on checkout this morning who asked if we’d reported it. We had nt as there was little that could be done other than telling the kids off!
Fiona
2024 年 12 月入住 1 晚
8/10 还可以
Akanksh
2024年12月1日
满意:员工和服务,清洁度
Rose you’re an absolute star! Thank you for the amazing stay
Akanksh
2024 年 11 月入住 2 晚
10/10 超赞
Melanie
2024年11月28日
Melanie
2024 年 10 月入住 1 晚
10/10 超赞
Ylma
与家人出行
2024年11月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff, beautiful hotel, very well located, 5 min walk to subway station. Walking distance to Museum of Natural History and Victoria and Albert Museum. 5 min walk to Tour buses.
Ylma
2024 年 11 月入住 2 晚
8/10 还可以
Danielle
与配偶出行
2024年11月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pros:
Stunning area of London & beautiful decor and dining areas.
Extremely comfortable bed and pillows.
Cons:
If you have accessibility issues, the standard rooms are located at the end of a labyrinth of hallways and stairs- this is just the nature of the building.
For the same reason, if you are a light sleeper, you may want to bring ear plugs or blast a sound machine at night- you can hear quite a bit from the hallway and from the exterior.
The standard room is tight- even for carry-ons. We expected small, but this surprised us.
Danielle
2024 年 11 月入住 6 晚
10/10 超赞
KIRIONA
商务旅客
2024年11月19日
满意:清洁度、服务设施、住宿条件和设施
The staff were amazing and the cleaning crew were amazing. I loved my stay.
KIRIONA
2024 年 11 月入住 4 晚
10/10 超赞
Richard,Gibraltar
2024年11月18日
满意:清洁度、员工和服务、住宿条件和设施
Rooms were very clean. They were made up daily and promptly.
Food and drink room service needs improvement.
Bar and reception staff very attentive.
Richard
2024 年 11 月入住 5 晚
10/10 超赞
Linda
与家人出行
2024年11月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel, great location
Linda
2024 年 11 月入住 3 晚
10/10 超赞
Jane
2024年11月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed my stay immensely. Staff so courteous and helpful.
The room was super and listened to my request for a walk in shower.
Excellent tea making facilities. Would prefer a few more brealfast tea bags but I'm English so this must be expected from me!!
Room spotless with all amenities including iron and board. Great hair dryer 👌
Jane
2024 年 11 月入住 3 晚
8/10 还可以
Julia
2024年11月14日
满意:清洁度、员工和服务、住宿条件和设施
Julia
2024 年 11 月入住 4 晚
10/10 超赞
jeremy
与家人出行
2024年11月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hôtel parfait, très propre avec du personnel très professionnel.
Je le recommande l
jeremy
2024 年 11 月入住 4 晚
10/10 超赞
Tama
2024年11月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our stay here. It was beautifully decorated. The room was comfortable and the food was delicious.