Very conviviently located hotel. 2 mintes to the bus/train terminal. 5 minutes walk to the center plaza, triple bridge and resturants and open market etc. Hotel live up to 5 stars.Clean, comfortable, roomy and service is ultra great.Highly recommand
Virginia W C
2024 年 4 月入住 3 晚
10/10 超赞
Mark
与配偶出行
2024年12月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
What a beautiful hotel and oh my god what a beautiful city and totally walkable from this hotel. The beds were soooo comfy and the reception staff were so helpful could not thank them enough
Mark
2024 年 12 月入住 2 晚
10/10 超赞
Mohamed,Cardiff
2024年11月21日
Mohamed
2024 年 9 月入住 3 晚
2/10 糟糕
Georgel
2024年10月19日
Georgel
2024 年 10 月入住 6 晚
10/10 超赞
Madeline
与配偶出行
2024年10月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love this beautiful hotel. Room clean and comfortable. Will be back here again
Madeline
2024 年 9 月入住 3 晚
10/10 超赞
Renee
团体旅客
2024年10月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff and front reception, especially Marsa and the daytime reception, were extremely helpful and friendly. We enjoyed our stay and would stay there again if we return.
Renee
2024 年 10 月入住 4 晚
10/10 超赞
Eric
与配偶出行
2024年10月4日
The gals at the front desk were AWESOME!!! They were a great help checking in, giving us dinner advice, and help us with all our questions.
Eric
2024 年 10 月入住 1 晚
10/10 超赞
Denis
2024年10月3日
满意:清洁度、员工和服务、住宿条件和设施
First class hotel
Denis
2024 年 10 月入住 2 晚
10/10 超赞
Olivia Edith Joan
与配偶出行
2024年09月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was excellent, the breakfast is open 6:30-10:30, not from 8am :)
Olivia Edith Joan
2024 年 9 月入住 4 晚
10/10 超赞
Sarah
与家人出行
2024年09月26日
满意:清洁度、员工和服务、住宿条件和设施
Great position next to the train station. Helpful staff
Sarah
2024 年 9 月入住 1 晚
8/10 还可以
Paul
2024年09月21日
满意:清洁度、住宿条件和设施、客房舒适度
Ok but could be so much better
Room was good being clean, comfortable and well equipped. Although on 15th floor access was good with excellent lift access. Hotel could use more staff to reduce waiting time at Reception, improve availability of breakfast items and simply better service in the Cafe Plaza - poor chap run off his feet and not much support from colleagues.
Paul
2024 年 9 月入住 2 晚
10/10 超赞
DANIEL,WOBURN
与配偶出行
2024年09月21日
满意:清洁度、员工和服务、住宿条件和设施
Stylish rooms in new glass tower. Eight minute walk to historic center.
DANIEL
2024 年 9 月入住 2 晚
10/10 超赞
Anna
商务旅客
2024年09月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing breakfast.
Anna
2024 年 9 月入住 1 晚
10/10 超赞
Joachim
商务旅客
2024年09月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice and stylish room. Just one thing: it was a bit cold, even with the highest AC setting it was cold.
Joachim
2024 年 9 月入住 2 晚
10/10 超赞
真实旅客
团体旅客
2024年09月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2024 年 9 月入住 1 晚
8/10 还可以
Dierk
2024年09月18日
Dierk
2024 年 9 月入住 1 晚
6/10 一般
Mary E
2024年09月16日
满意:清洁度
不满意:客房舒适度,员工和服务
Not even 4 star
This hotel staff were not friendly and the free airport transfer that I saw when booking this supposed 5 star hotel was refused and I was told to do it thru hotels.com which made no sense. Then we were quoted 12 euros for 2 people and then 12 euros each when a different person showed up. We said that they should honor the 12 and they refused. The room was okay but the shower was a lame hand held only and there was no coffee or tea in the room. A complete disappointment all around.
Mary E
2024 年 9 月入住 1 晚
10/10 超赞
Guido
2024年09月15日
Guido
2024 年 9 月入住 1 晚
10/10 超赞
John
2024年09月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Needs more than one waiter in the bar
John
2024 年 9 月入住 5 晚
8/10 还可以
Pamela
与配偶出行
2024年09月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We arrived at the hotel at 9.55pm and I asked if we could order food, we were told the kitchen was closed. It was a terrible evening with torrential rain and we had to go out to find somewhere to eat when we had no idea of the area. I feel for a 5 star hotel there should be food available later than 10pm. When we arrived back about an hour later we went in the bar for a drink only to find tables still covered with used plates and glasses, again not something I would expect in a 5 star hotel. Our safe did not work and took 2 days to get someone to come to it and 2 visits to reception.
The positives however are that the hotel is in a great position. The staff were very pleasant and helpful. The buffet breakfast was good. The hotel rooms are spacious and clean.
Pamela
2024 年 9 月入住 3 晚
8/10 还可以
真实旅客
2024年09月12日
满意:员工和服务,清洁度
How can a hotel like this not have overhead showers?
真实旅客
2024 年 9 月入住 1 晚
10/10 超赞
Douglas
与家人出行
2024年09月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quiet and good location for rail station, shopping, dining.
Staff was friendly and helpful. Breakfast was wonderful!!
Douglas
2024 年 9 月入住 2 晚
8/10 还可以
D
2024年09月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Enjoyable stay, ticked most of the boxes.
Room was great, location good, breakfast great choice. My main gripe was the cost of parking in addition to an already expensive room rate. We parked at the station which cost €20 for two nights instead of the €70 we would have at to pay to park in the hotel garage. The hotel is well situated for all the sights of the old town and it was an enjoyable stay which ticked most of the boxes.