2/10 糟糕
Kelsey
与家人出行
2024年12月2日
不满意:员工和服务
The stay was fine. I booked through Expedia. I noticed when I checked out, the card I had to put down for incidentals was charged for a full night's stay. I had already paid through the 3rd party so imagine my confusion. I've called a few times to try and get the 2nd charge refunded. They tell me they see what happened and that it has been assigned to a manager to fix it and I'll be called. It has been almost a month since my stay and no manager has called me.
Kelsey
2024 年 11 月入住 1 晚