The stay was fine. I booked through Expedia. I noticed when I checked out, the card I had to put down for incidentals was charged for a full night's stay. I had already paid through the 3rd party so imagine my confusion. I've called a few times to try and get the 2nd charge refunded. They tell me they see what happened and that it has been assigned to a manager to fix it and I'll be called. It has been almost a month since my stay and no manager has called me.
Kelsey
2024 年 11 月入住 1 晚
2/10 糟糕
Brenna
2024年11月24日
不满意:清洁度、员工和服务、住宿条件和设施
I did not end up staying at this hotel. Upon entering there were homeless outside of the building, upon checking in we saw a naked man in the hallway, then when we got to the room there was a terrible smell, pubic hairs all over the bathroom, and broken shelving sitting in the corner. I have photos and would like a refund.
Brenna
2024 年 11 月入住 1 晚
4/10 很差
Katherine
2024年11月8日
不满意:住宿条件和设施,清洁度
Got a second charge on my card 2 days after checking out. Called immediately and was told a manager would be calling back and still waiting on the call. Filing dispute with my bank.
Katherine
2024 年 11 月入住 2 晚
6/10 一般
Scott
2024年10月23日
满意:员工和服务
不满意:住宿条件和设施
In my two days day I had to get my key card for my room change three times I had to have the front desk come up and help me because the satellite TV wouldn't work and then 2 hours later it just quit.
Scott
2024 年 10 月入住 2 晚
10/10 超赞
Jonathan
团体旅客
2024年10月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jonathan
2024 年 10 月入住 1 晚
10/10 超赞
Roberto
与家人及幼儿出行
2024年10月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice personal
Roberto
2024 年 9 月入住 1 晚
8/10 还可以
Joshua
与家人出行
2024年10月6日
满意:客房舒适度,住宿条件和设施
Good location. Across street from Brewskis.
Joshua
2024 年 10 月入住 3 晚
10/10 超赞
Chad
与配偶出行, 团体旅客
2024年10月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Cheap and clean
Chad
2024 年 10 月入住 1 晚
8/10 还可以
Teresa
与家人出行
2024年09月26日
满意:客房舒适度,员工和服务
Teresa
2024 年 9 月入住 3 晚
10/10 超赞
Chris
2024年09月25日
满意:清洁度、员工和服务、住宿条件和设施
Older hotel but clean and well maintained.
Chris
2024 年 9 月入住 1 晚
10/10 超赞
Michael
与家人出行
2024年09月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Michael
2024 年 9 月入住 2 晚
4/10 很差
真实旅客
2024年09月19日
不满意:员工和服务,清洁度
真实旅客
2024 年 9 月入住 1 晚
4/10 很差
Beth,Highlands Ranch
与家人出行
2024年09月17日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The pictures are way nicer than the actual property.
Beth
2024 年 8 月入住 1 晚
8/10 还可以
John
与家人出行
2024年09月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was clean and staff interaction to quick and professional. It is close to UNL when attending sporting events. Close to grocery stores, fast food, etc. I've stayed at this property several times and have never had a bad experience.
John
2024 年 9 月入住 1 晚
6/10 一般
Aaron
2024年09月16日
不满意:服务设施,员工和服务
The hotel was clean, friendly staff. We stayed as a group for the husker game. Only thing that needs improvment on is the keys to the room dont work great and takes a while for door to unlock. Breakfast could be better and I wouldn't consider it "Continental". Other than that our stay overall was good.
Aaron
2024 年 9 月入住 1 晚
4/10 很差
真实旅客
2024年09月16日
满意:员工和服务,清洁度
真实旅客
2024 年 9 月入住 1 晚
8/10 还可以
Donald
团体旅客
2024年09月15日
满意:员工和服务,清洁度
room condition
The room was clean and comfortable however the tv did not work and the mattress must be older as we were both rolling to the center of the bed. The location was wonderful.
Donald
2024 年 9 月入住 1 晚
2/10 糟糕
Samantha
2024年09月15日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
There was a leak in the bathroom there was a leak in our bedroom it matter there was water everywhere
Samantha
2024 年 9 月入住 2 晚
6/10 一般
真实旅客
与家人出行
2024年09月10日
满意:员工和服务
Stay was okay for the price. Bathroom was dirty. Towels were old and raggedy. Shower curtain was falling apart and gross. Everything else was clean. Had issues with A/C. It worked part of the time.
真实旅客
2024 年 9 月入住 3 晚
10/10 超赞
Michael
2024年09月9日
满意:清洁度、员工和服务、住宿条件和设施
Michael
2024 年 9 月入住 2 晚
2/10 糟糕
Michele
2024年09月8日
不满意:清洁度、员工和服务、住宿条件和设施
Terrible! Door was hard to open, pipes under sink were leaking water all over the floor, room stunk, ac didn’t work half the time, and staff was rude and unhelpful!