You can serve better coffee and more breakfast choices. Bathroom aways wet after shower. Wrong shower curtain. Toilet paper in awkward place. Be more hospitable and not look miserable. Happy employees make customers happy. Use better quality plastic utensils.
I like our suite, it has fridge, microwave, desk, sofa but you can put better coffee maker. I like that there was enough lighting on the desk and in the room. Toilet seat dont match the toilet. I like the furnitures but the couch was worn out. Bed comfy but Hilton and Marriott better all around. Oh I love that you have free tv channels.
When I extended my stay I was told that it was $84.00. The bill has $102.00 before taxes. I stayed 3 nights, did not use cleaning crew, dont need them, I just ask for towels. Need shower cap
You are in a great location. Improve the overall place and you will attract more people. Make every staff proud of the place and proud of what they do.