Lovely bar area, sitting rooms and grounds around the hotel. Nice leisure facilities, although the gym is smsll and quite cluttered. Arrived around an hour before check in and was initially refused access to the gym despite being told previously that we could use it. Asked the Reception to double check with the gym, who confirmed it was ok for us to use it. Due to the number of parties taking place, it was quite noisy when we went to bed and music was audible from the bedrooms. Inder staffed at breakfast, had to chase up hotdrinks, clean cutlery etc. On checkout, the Reception were going to charge again for our stay, even though it was pre paid! They need to be more careful about this.