Quite possibly the most bizarre hotel experience I have ever had. We pulled into the car park and we’re told the hotel had been taken over by the council and and the rooms including the one we had book were taken. I still have no further understanding to what happened. We didn’t stay. We didn’t even get through the door. The has been no way to contact the hotel or hotels.com to get a refund.
Sarah
於 2021 年 9 月住了 1 晚
2/10 很差
Brian
2021年9月13日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Shocking hotel company
This hotel was closed !!! We were left stranded in another city and you never replied
Brian
於 2021 年 9 月住了 1 晚
2/10 很差
David
2021年9月6日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
David
於 2021 年 9 月住了 1 晚
2/10 很差
jaspal
家人同遊
2021年8月29日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
There was blood on the pillow and bed sheets, the room stink of cigarette smoke as the window was left open and people next door were clearly smoking inside. They also ignored the signs asking to close doors gently, and were terribly noisy when arriving back to their room at 04.30 and then they proceeded to have a very loud argument until we decided to check out at 05.45....there was no cutlery at reception for the takeaway we ordered, the towels on the towel rail were wet.
The location was perfect for our visit to test match and the guys on reception were very polite and very helpful re parking / local facilities and local knowledge etc..but I'd try and get a room not in the basement next to noisy teenagers like ours
jaspal
於 2021 年 8 月住了 1 晚
4/10 欠佳
Mr David Martin
多人同遊
2021年8月28日
不滿:職員與服務、住宿狀況和客房舒適度
“Disappointing stay”
No availability of breakfast, despite you stating this would be available.
Small, slightly “scruffy” looking room. Did not realise the tiny bathroom was next door & availability of hot water was problematic. Also no hand towel provided or spare toilet roll.
Would not recommend this venue.
Mr David Martin
於 2021 年 8 月住了 2 晚
6/10 一般
Annika
家人同遊
2021年8月22日
讚好:整潔度和職員與服務
不滿:客房舒適度
Pet friendly hotel 😁
The hotel is very basic the staff was very friendly and polite. I was staying here with my dog which I thought was amazing and very helpful for people travelling with pets I didn't get charged any extra ever. (pet friendly hotel) and I could park my car at the hotel to, very handy.
But the rooms need updating with new furniture, mattress as I didn't get a good night sleep and could do with a bit of up to date painting.
Annika
於 2021 年 8 月住了 1 晚
2/10 很差
Robert
2021年8月3日
Robert
於 2021 年 7 月住了 1 晚
6/10 一般
真實旅客
家人同遊
2021年7月15日
讚好:職員與服務
不滿:設施服務和住宿狀況
Hotel was pretty basic & faded, but cheap. Across the road from the University, which was the purpose of our visit.
Major disappointment - no breakfast available. The website says there is continental breakfast, but when we asked at reception we were told they don do breakfast. We were directed to a coffee shop down the road (which was closed :-( )
真實旅客
於 2021 年 7 月住了 1 晚
2/10 很差
真實旅客
商務旅客
2021年6月26日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
The worst hotel I've ever visited
This is very mis represented by the entry on this website. It was such a terrible place that I left after 1 night of my 4 night stay. The bed was collapsed and broken, making the bed the most uncomfortable I've ever encountered. The sheets and towels were stained, and despite promises of breakfast on the website, they haven't offed food for years, apparently... this should not be on this website. Avoid at all costs!
真實旅客
於 2021 年 6 月住了 4 晚
6/10 一般
真實旅客
2020年12月4日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
The bed sheets were dirty and had blue stains on them, socks left in the room from previous customers
真實旅客
於 2020 年 12 月住了 1 晚
10/10 優異
David (Kansas City)
2020年10月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was in the city center yet the location was private and quiet.
David
於 2020 年 10 月住了 14 晚
10/10 優異
真實旅客
2020年10月18日
真實旅客
於 2020 年 10 月住了 1 晚
4/10 欠佳
graham
商務旅客
2020年10月10日
不滿:職員與服務和住宿狀況
cheap but you get what you pay for.
Poor state of repair, could never get hold of reception when calling. Noisy.
graham
於 2020 年 10 月住了 2 晚
8/10 不錯
Jenny (UK)
家人同遊
2020年9月18日
讚好:整潔度、職員與服務和設施服務
The people working at Kingston were warm and friendly. Needs little bit of refurbishment inside the rooms and bathrooms.
Jenny
於 2020 年 8 月住了 6 晚
10/10 優異
Victor
家人同遊
2020年6月23日
讚好:職員與服務
Victor
於 2020 年 6 月住了 3 晚
8/10 不錯
Vikash (LONDON)
家人同遊
2020年6月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good service and helpful staff . Nice place and clean
Vikash
於 2020 年 6 月住了 3 晚
10/10 優異
Aisha
2020年5月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent service,,.especially the caretaker,/reception.thrre is no lift yet he help up such a big luggage;and value for money too,truly a excellent service I didn’t expect,pleasant surprise
Aisha
於 2020 年 5 月住了 1 晚
8/10 不錯
Rizwan
2020年4月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Rizwan
於 2020 年 4 月住了 1 晚
8/10 不錯
真實旅客
2020年3月16日
讚好:整潔度
真實旅客
於 2020 年 3 月住了 1 晚
2/10 很差
真實旅客
2020年3月7日
不滿:職員與服務
真實旅客
於 2020 年 3 月住了 1 晚
2/10 很差
Andrew
家人同遊
2020年3月2日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Stay cancelled by hotel at the 11th hour
I was advised at 12 midday that there was a leak and I could not stay. To stay somewhere else at the last minute cost almost three times as much.
Andrew
於 2020 年 2 月住了 1 晚
2/10 很差
Iestyn
2020年2月20日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Room smelt and was dirty in the basement
As an 18 yr old traveling on my own for auditions I arrived late at hotel and was shown to the basement room which smelt awful and was dirty , the pictures and reviews online were good which is why I chose this place, wish I never ,
Iestyn
於 2020 年 2 月住了 1 晚
6/10 一般
真實旅客
家人同遊
2020年2月13日
Staff were helpful, short and quick for uni visit
真實旅客
於 2020 年 2 月住了 1 晚
10/10 優異
Ian (Hull)
商務旅客
2020年1月20日
讚好:整潔度、職員與服務和住宿狀況
Lovely old building with very nice people working there.