Multiple issues with the front desk getting a room that was occupied, then being forced to come back down multiple times to the front desk to fix getting the wrong room multiple times with no genuine support or. Consideration from the front desk or bell team
Karen Melissa
2024 年 12 月入住 1 晚
2/10 糟糕
KARLA
2024年11月19日
不满意:清洁度
KARLA
2024 年 11 月入住 2 晚
10/10 超赞
Johnathan
与家人出行
2024年11月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenient
Johnathan
2024 年 11 月入住 1 晚
10/10 超赞
Kenneth
与配偶出行
2024年11月18日
满意:清洁度、员工和服务、住宿条件和设施
Large, modern, clean, walkable and great staff. The Westin was smoke free and no casino which I loved. Quiet and comfortable with a very nice restaurant, coffee shop, spacious area to sit for a meeting or have a cocktail.
Highly recommend!
Kenneth
2024 年 11 月入住 4 晚
8/10 还可以
Ryan
商务旅客
2024年11月13日
满意:清洁度、员工和服务、住宿条件和设施
Location and service were top notch. Some parts of the hotel (specifically the bathroom and conference centers) felt a bit outdated. Overall though, it’s a great option if you want to stay in Vegas without being shoved right into the middle of noisy slot machines and incessant strip club promoters. Despite the fact that it’s a bit dated, I would definitely consider staying here again for my next business trip.
Ryan
2024 年 11 月入住 1 晚
8/10 还可以
Ryan
商务旅客
2024年11月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I thought the hotel was overall pretty good, just seemed a little dated especially in the business center and bathrooms. Other than that though, the staff was excellent and offered fast service.
Ryan
2024 年 11 月入住 3 晚
10/10 超赞
Mo
2024年11月4日
满意:员工和服务,清洁度
.
Mo
2024 年 10 月入住 4 晚
10/10 超赞
Michael,Jamesville
与家人出行
2024年10月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We went to the Eagles concert at the Sphere. The Westin’s location was very convenient. The facility was new and clean.
Michael
2024 年 9 月入住 2 晚
6/10 一般
Daisy
2024年10月7日
Daisy
2024 年 10 月入住 3 晚
8/10 还可以
marcella
2024年10月7日
满意:清洁度、员工和服务、住宿条件和设施
Lii oh belt staff, great amenities but not walkable to anything- but that is part of the reality. Ubers were daily quick so very workable around it
marcella
2024 年 10 月入住 3 晚
10/10 超赞
Will
与家人出行
2024年10月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stayed 1 night,
Will
2024 年 9 月入住 1 晚
6/10 一般
Scott
2024年09月22日
满意:清洁度
不满意:服务设施
Arrived and asked for room on back of property . They said full. Front of property has major road construction all night - heavy equipment beeping . Also police sirens . One block away liquor store you get wanded to enter . Rough crowd . Pool was very basic and small. Rooms outdated .
Scott
2024 年 9 月入住 3 晚
10/10 超赞
jose
2024年09月21日
满意:清洁度、员工和服务、住宿条件和设施
jose
2024 年 9 月入住 1 晚
10/10 超赞
Christy
2024年09月20日
Christy
2024 年 9 月入住 4 晚
10/10 超赞
Ceara,Blaine
与家人出行, 团体旅客
2024年09月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very welcoming , clean , comfortable beds !
Ceara
2024 年 9 月入住 2 晚
10/10 超赞
Ashley
2024年09月16日
满意:清洁度、员工和服务、住宿条件和设施
Ashley
2024 年 9 月入住 1 晚
10/10 超赞
Gary
2024年09月11日
满意:清洁度、员工和服务、住宿条件和设施
Gary
2024 年 9 月入住 2 晚
8/10 还可以
Jozanne
2024年09月9日
满意:清洁度、员工和服务、住宿条件和设施
Jozanne
2024 年 8 月入住 3 晚
2/10 糟糕
David
与家人出行
2024年09月1日
不满意:员工和服务
Terrible experience with overbooking
Terrible experience at the Westin. They overbooked the rooms so when we arrived at 6 pm (check in is at 4 pm) there were no rooms with 2 beds available. They put us in a temporary room with one bed so we could shower before dinner. Then when the other half of our group of 4 arrived at 8 pm, they put them in another 2 bed room, while our stuff was in the single bed room. The front desk assured us we could keep both rooms for the inconvenience since we would be out late and couldn’t move rooms until 1 am. When we got back at 1 am we were locked out of the 1 bed room, while the 2 people in the 2 bed room were asleep. The front desk told us we could not keep 2 rooms and that we would have to wake up the people sleeping to move rooms at 1 am. The front desk was not helpful at all so we called the hotel and spoke to someone else who let us keep both rooms while only being charged for one. Overall, very annoying experience for our 1 night in Vegas since they kept going back and forth on what room we were allowed to be in. They didn’t even offer a partial/full refund, only 10000 Marriot points. Will not be coming back to the Westin again.