I booked on standard room and a deluxe room. The deluxe was not available. No refund. Pool was dirty, the other pool was empty. Plase was rosting away. No pickup from airport was organized; lack of staff. They had 2 vans for the task. Servise was below all any standards. The nampe promised a lot, but the hotel and the service was poor.
Jan-Erik
2024 年 7 月入住 3 晚
8/10 还可以
Vina
2024年05月2日
Vina
2024 年 4 月入住 2 晚
10/10 超赞
CRISTELL
2024年04月22日
满意:清洁度、员工和服务、住宿条件和设施
Convenient and easy to book
CRISTELL
2024 年 4 月入住 1 晚
2/10 糟糕
j
2024年02月14日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
WARNING TO THOSE LOOKING AT THIS PROPERTY. The description does NOT match the actual hotel. in the description it says it is a minute walk from the sinking bell tower....well it is about 5 miles outside the city. in the middle of nowhere. it says 15 minutes drive from Kapurpurawan? it is about 2 hours drive away. No restaurants closely. . Its a trap. totally. Bookings are non refundable.. Expedia needs to remove this property on the list. .
j
6/10 一般
ESTEBAN
与家人出行
2023年10月8日
满意:员工和服务
Expectedly simple and bare, but the toilet did not work as it should.
ESTEBAN
2023 年 10 月入住 1 晚
8/10 还可以
Florendo
与家人出行
2023年06月18日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A nice overnight stay
It is a quiet resort with no permanent reception office. Looks like a deserted place with just person assisting are gardeners and maintainance persons (total of 2) to check you in and out. They are kind people. No wifi in room. You have to walk outside towards the pool to get signal and reception. TV not working. Moulding of bathroom fell off from ceiling. Property grounds green with grass.
Florendo
2023 年 6 月入住 1 晚
2/10 糟糕
Victoria
与配偶出行, 团体旅客
2023年02月13日
不满意:员工和服务、服务设施、住宿条件和设施
Back out next day 2/11 and 2/12/ , poor toilet /shower curtains smells ? Dirty turn on faucet water splash , room not spacious , staff can’t decide what to do /owner diff to reach out (short stafff) needs refund pls our 2days , Expedia Phil
Unable to reach out ,, please response me ASAP
Vikki.pimentel55@gmail.com
562/301/1671
Thanks
Vikki P
( poor accommodations)
Short staff
Victoria
2023 年 2 月入住 3 晚
4/10 很差
claire
与家人出行
2023年02月1日
Limited wifi , no housekeeping
claire
2023 年 1 月入住 3 晚
2/10 糟糕
Ferdinand
2023年01月19日
Ferdinand
2022 年 11 月入住 3 晚
2/10 糟糕
James
与家人出行, 与配偶出行
2022年12月25日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Treated us as if we were an inconvenience. No restaurants close. Bad view of river. Pool dirty. Top pool used as a tilapia farm. Internet only worked outside the owners room. Dark and a-lot of tripping hazards.After traveling far, tired and needed a shower, hot water heater didn’t work. Toilet backed up. We asked for another room. Attendant said wait till tomorrow. Asked to have a refund, attendant said call expedia. Would have left anyway, but most places were sold out. Don't stay here. Horrible place. They should be removed from Expedia platform.
James
4/10 很差
真实旅客
与家人出行
2020年02月29日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
No TV in the rooms and no window or exhaust in the restroom.
真实旅客
2020 年 2 月入住 3 晚
10/10 超赞
真实旅客
团体旅客
2020年02月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very scenic, quiet, enjoyed the birds and flowers. Just lovely and the staff was very nice.
真实旅客
2020 年 2 月入住 1 晚
4/10 很差
真实旅客
与家人出行
2020年02月9日
不满意:客房舒适度,住宿条件和设施
Horror Resort
Very disappointing, water brackish no hot water did not dare to use shower or brush our teeth; use our own bottled water for personal use. We came in late, as soon as we checked all lights were turned off. Very dark.
真实旅客
2020 年 2 月入住 1 晚
2/10 糟糕
真实旅客
2020年01月25日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2020 年 1 月入住 2 晚
4/10 很差
真实旅客
商务旅客
2019年11月24日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2019 年 11 月入住 4 晚
6/10 一般
真实旅客
商务旅客
2019年11月24日
不满意:清洁度、员工和服务、客房舒适度
真实旅客
2019 年 11 月入住 4 晚
10/10 超赞
真实旅客
与家人出行
2019年09月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2019 年 7 月入住 1 晚
2/10 糟糕
Swedish,Sweden
与家人及幼儿出行
2019年07月18日
不满意:清洁度、服务设施、住宿条件和设施
The care taker is good
The lady or the owner doesnt have any idea that i book two rooms .I choose superior room but i got regular room.I almost payed 5 thousand pesos with no breakfast.
The swimming pool is dangerous to swim cause of sharp tiles that cut My daughters little toe.The location is far from everything .Everything look nice in pictures but in reality it is the opposite.
Perhaps one of the worst hotel i been cause of experience and treatment .It is not good at all to spent a single penny !
Do not stay in this place !!
Swedish
2019 年 7 月入住 1 晚
8/10 还可以
真实旅客
2019年05月5日
不满意:员工和服务、服务设施、住宿条件和设施
vieja muy malcriada. clientes no estan bienvenidas
真实旅客
2019 年 5 月入住 1 晚
2/10 糟糕
真实旅客
2019年04月10日
真实旅客
2019 年 4 月入住 3 晚
6/10 一般
真实旅客
与家人及幼儿出行, 与家人出行, 团体旅客
2019年03月25日
满意:清洁度、员工和服务、住宿条件和设施
I like the fact that the place very peaceful and quiet. A little far from amneties poor access due to luck of staff to open locked gates.
真实旅客
2019 年 3 月入住 2 晚
8/10 还可以
Steven
2019年03月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
very helpful staff.relaxing place to stay, we shall return.
Steven
2019 年 3 月入住 2 晚
4/10 很差
Felicidad
2019年03月2日
不满意:员工和服务,清洁度
booked 3 rooms one has no aircon 2 no hot water
Felicidad
2019 年 2 月入住 2 晚
10/10 超赞
Dalloux
与配偶出行
2019年02月24日
满意:员工和服务,清洁度
Tout était propre
Dalloux
2019 年 2 月入住 1 晚
2/10 糟糕
真实旅客
2019年01月17日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Terrible place. Security is very poor. The room has no deadlock, windows has poor locks. They turn off all the general lights at night which make the place pitch black at night. The bathroom cleanliness is terrible. Hairs are visible on the beddings.