Well I loved coming to this hotel as I have been for many years. Untill the staff came knocking at my door at 11 am. Well I had overslept so I got up went to the door, after my grandchildren had already opened it and was told I had to get out. I wante the room for another day but my son hadn't gotten there to pay. I have 4 grandkids in the suite with me and one has Ducheenes Muscular Dystrophy and it takes me a few minutes to get him up, changed, dressedand in his chair. They kept knocking on the door every 5 minutes. Not the same staff member but every single.one of them one at a time came knocking at my door. I kept telling them we were getting out that I was trying to get my disabled grandson, who is 11 years old, ready to go. They just kept saying you need to get out now or we going to call the cops. Well call the cops cause I won't rush the process of getting this child changed and dressed . He is in pain always and suddenovements, like picking up his arms or legs but him Badley. So I needed to take my time. Needless to say we were out by noon. Now i ask u, does this make any sense? They were rude and ugly. I had never been treated this way. No empathy at all for me or my grandson. We waited outside while my ride was on the way to pick us up. I was embarrassed at how they talked to me and very hurt the way they just acted like I was lying about my grandson. I wish I was. I don't want him to have this problem
It's the worst form of muscular dystrophy. Brenda Pool