I booked three nights stay at Hotel One Down Town. When i arrived on the 23rd Jan, i was showed two rooms. One room was completely submerged with cigarette smoke (Room 302), the second room (309) which was shown to us had mud dust all over the front room. I informed the receptionist straight away. The hotel refused to give refund saying hotels.com would do that. They also refused to transfer the booking to another facility of theirs. Hotels.com contacted the hotel again, but hotel refused to do refund. The customer service, the room conditions and communication from the hotel was terrible. Hotels.com in the end compensated with a USD 50 coupen (for which I am grateful). Would not recommend this hotel.
Mashhood
2021 年 1 月入住 3 晚
8/10 还可以
真实旅客
2021年01月16日
真实旅客
2021 年 1 月入住 1 晚
8/10 还可以
Ahmed
与家人出行
2020年02月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It’s very good, visited Datha Durban, Kartarpur, Minare Pakistan, parade at Wagah border
Ahmed
2020 年 2 月入住 1 晚
10/10 超赞
Tao
2019年12月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
good hotel for shopping
The location is perfect if you like to do some shopping as it is near Urdu Bazar and Anakali Bazar.
Room condition might not be the best but it has everything you need.
The only thing I’d complain is that on hotels.com it says free airport transfer. But in reality they charge you for that.
Tao
2019 年 12 月入住 2 晚
10/10 超赞
Murat
2018年12月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Otel pırıl pırıl tertemiz.. Herşey olması gerektiği gibi.. Staff çok yardımseverdi.. Etrafta yeterli sayıda restoran veda kafede var.. Bir dahaki islamabad yolculuğunda yine tercih ederim..
Murat
2018 年 12 月入住 4 晚
6/10 一般
Mohammad Imran
2018年11月13日
满意:客房舒适度
不满意:住宿条件和设施,清洁度
Mohammad Imran
2018 年 11 月入住 3 晚
8/10 还可以
真实旅客
2018年07月31日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2018 年 7 月入住 1 晚
10/10 超赞
Dan
2018年05月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Large comfortable rooms
Incredibly surprised by the large rooms. Its literally something you could live in. Its on a quite street in a random location but very central to all sites if your a tourist. They have great security and parking for vehicles as well
Dan
8/10 还可以
Tara
2018年02月18日
满意:客房舒适度,员工和服务
OK for 1 night
This is a good hotel to stay at if you need to be located close to the old walled city, and Lahore Fort, for tourists there is not much else in this area.
Beds are comfortable and clean.
Staff are very nice.
Breakfast was good but they could offer some fresh fruit.
Bathrooms could be cleaner.
Disposable slippers would be an asset.
Limited plugs in the room so if you need to charge your telephone then you need to unplug a lamp.....
Tara
2018 年 2 月入住 1 晚
10/10 超赞
mohammed
2017年11月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It was cool they are so kind
It was cool they are so kind with me I was nice staying for 5 days
mohammed
2017 年 11 月入住 3 晚
2/10 糟糕
terrible, horr,
2017年04月5日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fix your brown smelly water
Terrible. Had seven days reservation. Checked out the after the first night. That alsomthat I could not find another place to stay at 10 pm. Will not recommend it at all until the health hazard of the dirty water is fixed.
terrible, horr,
8/10 还可以
真实旅客
2016年10月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
nice hotel close to city center
thats my second visit to that hotel first was not good and i told them about that so they give me nice and clean room with new AC and other things so my second experience was very good they give you flexibility for check and check out.
真实旅客
2/10 糟糕
Athar
2016年10月3日
不满意:员工和服务
Service very poor, area is worst not recommended
Athar
6/10 一般
imran,la
2016年09月22日
满意:员工和服务
it was ok but need to be fixed some issues AC size was not enough for that size of room and wash room fittings looks old and dirty outside of the room in sitting area was very hot all AC were off.