拉古纳的公寓酒店

"Good location "

"老牌酒店稍微陈旧但是都有齐全，早餐不错，房间宽敞，熨斗坏的，吹风机廉价，提供直饮水很好。位置好。"

"Very comfortable, I lie this hotel."

"房間很大，很乾淨。櫃台前台人員非常親切，房務人員也很盡責。距離Robinsons百貨走路5分鐘便可到達。"

"酒店在機場T3旁邊 有室內天橋可以步行到達 大約走10分鐘左右 酒店樓下有便利店 Starbucks等 房間正常 一般機場酒店的質素 房內有四枝水 有拖鞋 "

"Compared with last time visiting in May, more staff check-in desk and staff to help. Breakfast buffet also arranged more table and staff to clean but still less choices of food. Good that this is one of the hotel listening customers comments. Hope more improvements will come."

"地點很方便，旁邊就有Jolibee，跟便利商店， 離SM mall只需步行10-15分鐘，進出都有人安檢，安全性也不用擔心，也有泳池可以游泳，唯一的小缺點是冷氣有一點點點大聲！"

"The WORST experience I had with Holiday Inn. In the first night, the A/C didn't work, waited over 30 minutes for the engineer to come. They just checked and told me it was fixed. Do you think the A/C is like human body and it will automatically recover itself??? Then I waited another 30 minutes, the A/C still didn't work. After that, I complained to the supervisor and they gave me another room. The whole thing took me 2 hours, I can't even go to bed at 2am. On the 2nd night, the A/C in the new room started to get noisy. Then I ask them to come to fixed it. After it was fixed, then there were faeces or rusty water kept leaking really bad in bathroom!!!!!! Futhermore, the refrigerator is very very very noisy. On the other hand, the swimming pool water is badly polluted. The operator do not know anything about water chemical. Last of all, the bed sheet got lots of stains!!!"

"Arrived earlier than standard check in time, room not available yet. Returned later and took quite some time to get my room card. Fitness center was a bit smaller than what I expected but in perfect condition. TV had a minor issue twice during my stay. Staff helped promptly. "