6/10 一般
YIWEI
2024 年 12 月 20 日
讚好：整潔度和客房舒適度
Hotel lcoked down patio window!super dangerous
It’s our 2nd time long stay in Kyoto and we selected this hotel since the location. We stayed 23 nights in this hotel. The checking lobby is at Kyoto station and there was free shuttles to bring us to the hotel. The hotel location, room style/size/cleaness/convenience are quite good, I can give 5 stars . But two thins are really bad that only deserve 1 star to me. One thing is hotel only offers one time cleaning during my 23 night stay , to me which is acceptable but I’m not enjoy this condition also think not reasonable. Another thing is the worst and extreme dangerous! I even doubted it violate public safety law policy or law : the hotel locked the window of patio, they told me it not allowed to enter patio and they need to locked the window physically. Then I found out if there is fire alert or something dangerous happens, we don’t have chance to escape from the patio window. We don’t have chance and I don’t know if the glass could be easily broken while urgency. This is extremely not put hotel guest safety and life into a good method to deal with neighborhood quiet requirement( not allowed to enter patio).
The window lockdown is indeed an extremely violation of hotel guest , I serious recommend the hotel find the way to deal with this, this serious safety concern give the hotel 0 stars since they didn’t consider fire/urgent escape into a good way.
YIWEI
於 2024 年 11 月住了 22 晚