We are budget tourists / backpackers and were looking for a cheap room which is still in a good shape. And it was! Our room was situated on the 1st floor. It was quite a big room with air-con, television and an attached bathroom with shower.
The staff at the reception was very efficient and helpful. When we checked in they gave us a city map and told us about the main sights in Kuala Lumpur and how to get there. Great job!
After that, without even asking, they provided the wifi password. It's free and we have to say it worked pretty well in our room. We can't remember when was the last time we had such a fast connection...
The hotel is also very convenient located near the Pudu station. If you take a shortcut, it's only 2 minutes walk (from the station turn left at the exit, after 50m or so turn right to cross the street through a narrow alley, and now you already see the hotel on the other side of the road).
About the shops and restaurants nearby: There is a 7-Eleven, a KFC, lots of Chinese restaurants as well as a Chinese night market.
We would definitely stay there again!