This "hotel" used to be condos so there is no reservation deck/reception which presents a unique problem. Someone meets in the entrance, no ID, no name tag or uniform. They give you two key cards but doesn't explain how you need to use them. You get a phone number if you need anything and i made more calls to that number than back home to my family! 1st room was so disgusting i wouldn't sit on the couch due to the stains. Gentlemen who came up couldn't care less and really didn't understand why! Next room the a/c didn't work and after 3 service calls and half my dayit barely worked so i got a fan! Then the a/c poured water and soaked the bedroom carpet and they used my towels to clean it up! 3 more service calls and finally fixed but wouldn't change my room for the wet floors because i was checking out the next day... Don't walk away from this place, RUN! I won't talk about the mold and bugs!!!
Frank
2024 年 4 月入住 3 晚
4/10 很差
Sik Tak Kenny
2024年01月12日
不满意:客房舒适度,清洁度
Get what you paid
The room is not same or similar as the web site pictures. Very old , no internet connection, very inconvenient. Poor condition
Sik Tak Kenny
2024 年 1 月入住 4 晚
4/10 很差
Hiu Man
与家人出行
2023年11月8日
满意:清洁度
no wifi inside the room. Even we call the service phone number, it is still not working. the water tank of toilet flushing is leaking
Didn't realize we had to make contact prior to checking in. Security were very helpful. .
Great location as close to public transport. Older rooms so were dated. No tea/coffee provided
There was no rooms safe or dishwasher as describe on hotels.com. there was mould on the bathroom ceiling, one key per room, the AC wasn't clean as they were still dusty
真实旅客
2020 年 1 月入住 3 晚
4/10 很差
真实旅客
2020年01月31日
满意:服务设施
真实旅客
2020 年 1 月入住 2 晚
8/10 还可以
Grace Kelly
与家人出行
2020年01月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Grace Kelly
2020 年 1 月入住 4 晚
8/10 还可以
Rolf Arne
与家人出行
2020年01月24日
满意:客房舒适度,清洁度
不满意:员工和服务
Rolf Arne
2020 年 1 月入住 4 晚
8/10 还可以
Mohd sahril
与家人出行
2019年12月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Sky view and shopping across the area
Mohd sahril
2019 年 12 月入住 1 晚
4/10 很差
Kian Guan
与家人出行
2019年12月9日
不满意:清洁度、住宿条件和设施、客房舒适度
Better better to stay in KL than this
Old design, poor room condition, not worth the price paid for.