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Dorsett Grand Subang

4.5 star property
Luxury hotel with 2 restaurants and bars/lounges

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Photo gallery for Dorsett Grand Subang

Outdoor wedding area
Down duvets, in-room safe, desk, laptop workspace
Living area
Reception
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Breakfast available
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Club Room

View from room

Club Room

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Down duvet
Deep-soaking bath
  • City view
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Executive Suite

Living area

Executive Suite

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Mini-fridge
Minibar (some free items)
LCD TV
Separate bedroom
  • Lake view
  • 717.0 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Down duvets, in-room safe, desk, laptop workspace

Deluxe Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Deep-soaking bath
Bidet
Bathrobes
  • Lake view
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Down duvets, in-room safe, desk, laptop workspace

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Interior

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Club Room

Down duvets, in-room safe, desk, laptop workspace

Club Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite

Down duvets, in-room safe, desk, laptop workspace

Executive Suite

  • Sleeps 2
  • 1 King Bed

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About the area

Map
Jalan SS12/1, Subang Jaya, Selangor, 47500

What's nearby

  • Subang Jaya Medical Centre - 4 min walk - 0.4 km
  • Sunway Pyramid Mall - 4 min drive - 4.1 km
  • Sunway Lagoon Theme Park - 4 min drive - 4.4 km
  • Sunway University - 5 min drive - 5.2 km
  • Paradigm Mall - 6 min drive - 8.2 km

Getting around

  • Taman Bahagia Station - 7 min drive
  • SS 15 - 19 min walk
  • Kuala Lumpur International Airport (KUL) - 43 min drive

Restaurants

  • ‪Taj Curry House - ‬2 min walk
  • ‪Bangkok To Buriram - ‬3 min walk
  • ‪Tea & Toast - ‬3 min walk
  • ‪Restoran Salero Negori - ‬3 min walk
  • ‪Kafe Bawang Merah - ‬6 min walk

About this property

Dorsett Grand Subang

Luxury family-friendly hotel near Sunway Pyramid Mall
You can look forward to a poolside bar, a terrace and a coffee shop/cafe at Dorsett Grand Subang. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Chinese cuisine. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), a free theme park shuttle and valet parking (surcharge)
  • A gift shop, a banquet hall and 12 meeting rooms
  • Concierge services, tour/ticket information and multilingual staff
Room features
All 478 rooms offer comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and bathrobes.
Other amenities include:
  • Highchairs and free infant beds
  • Bathrooms with deep-soaking baths and bidets
  • 32-inch LCD TVs with cable channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese, Malay

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station drop-off shuttle from 10:00 AM to 8:30 PM
  • Train station shuttle at scheduled times
  • Free shopping centre shuttle
  • Free theme park shuttle
  • Secured, uncovered parking on site (MYR 3 per day)
  • Valet parking on site (MYR 30 per day)

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 35 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cafe Aroma
  • Piano Lounge
  • Terazza Brasserie
  • The Emperor

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Free cot
  • Free theme park shuttle
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre (26,996 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 200.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 50 for adults and from MYR 35 for children
  • Uncovered self-parking fee: MYR 3 per day
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector, a security system and window guards

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Dorsett Grand Subang Hotel
Dorsett Grand Hotel
Dorsett Grand Subang
Dorsett Grand
Subang Jaya Sheraton
Sheraton Subang Hotel
Sheraton Subang Jaya
Dorsett Grand Subang Hotel
Dorsett Grand Subang Subang Jaya
Dorsett Grand Subang Hotel Subang Jaya

Frequently asked questions

Does Dorsett Grand Subang have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

Is Dorsett Grand Subang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Dorsett Grand Subang?

Self-parking is available for MYR 3 per day. Valet parking is available for MYR 30 per day.

What time is check-in at Dorsett Grand Subang?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Dorsett Grand Subang?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Dorsett Grand Subang located?

This family-friendly Subang Jaya hotel is located near the airport, within 1 mi (2 km) of Subang Jaya Medical Centre and Empire Shopping Gallery. Sunway Pyramid Mall is 2.5 mi (4 km) away. SS 15 is 19 minutes by foot and Kuala Lumpur Subang Jaya KTM Komuter Station is 24 minutes.

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Dorsett Grand Subang Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 215 out of 873 reviews
Rating 8 - Good. 378 out of 873 reviews
Rating 6 - Okay. 175 out of 873 reviews
Rating 4 - Poor. 73 out of 873 reviews
Rating 2 - Terrible. 32 out of 873 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Izutani

Nice hotel
Stayed 1 night in Feb 2025

8/10 Good

Izutani

Nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Dylan

Great stay, very comfortable hotel. Great location in Subang Jaya, close to both Sunway Lagoon and Subang airport too if that’s what you’re looking for.
Stayed 1 night in Dec 2024

10/10 Excellent

Kogilavani

The hotel staff were helpful and the check in was quick. The rooms were comfortable and clean and towels changed daily. Variety of eateries near the hotel which was good. Had to pay minimum amount for parking ,which was not explained properly by the hotel staff that the room card has to be validated daily to enjoy this one time payment. Would recommend this hotel to friends and family.
Stayed 5 nights in Dec 2024

8/10 Good

Leigh

Nice hotel, not a great location, but you can walk out for food and drink if you want to.
Stayed 4 nights in Sep 2024

8/10 Good

gan ee

A close proximity to SJMC.. reasonably price with come with bfast.
Stayed 1 night in Jul 2024

8/10 Good

Abdul Rasyid

The hotel atmosphere is quite old but still in a good shape
Stayed 2 nights in Jul 2024

6/10 Okay

Selby

Warm and friendly staff. However the property is in need of maintenance and repair.
Stayed 7 nights in Sep 2024

2/10 Terrible

Yasuhito

Liked: Property conditions & facilities
Disliked: Staff & service
The staff of check out was extremely bad.
Stayed 2 nights in Dec 2024

8/10 Good

KOK SENG

Great location and very convenient.
Stayed 4 nights in Aug 2023

8/10 Good

Wee Kiang

Pleasant stay

Very pleasant hotel and value for money
Stayed 1 night in Jul 2022

8/10 Good

Hiu Tung

Very friendly staff.
Stayed 5 nights in Aug 2022

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
I required taxi reservations to hotel yesterday, but they forgot it, and I couldn’t get it in this morning.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

My tots Grand Dorsett

Grand Dorsett has always been my favourite hotel whenever i am in Subang Jaya. The stay is comfortable, clean and quiet.
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Breakfast

Hotel Grand Subang’s Breakfast incredible food and especially on All ke nih I have nois highly recommended
Stayed 2 nights in Sep 2023

8/10 Good

Shahril

Pest issue and some problems with lights not working but staff performance is excellent. Laundry was good. Food for breakfast need to improve more i think.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ooi

overall great
Stayed 1 night in Jan 2023

10/10 Excellent

Pei Jun

Overall was good.
Stayed 1 night in Oct 2022

10/10 Excellent

Weng Sum

Reason price
Stayed 3 nights in Jan 2024

10/10 Excellent

Kim Chan

Excellent service & helpful staffs

Room is comfortable & big. Very convenient to other places. Booking in very fast. Receptionist saff is polite & helpful. Buffet restaurant staffs are helpful & concerned.
Stayed 2 nights in Dec 2022

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Old, worn out and run down. Would have been Grand once but those days are long gone
Stayed 3 nights in Feb 2024

6/10 Okay

Verified traveller

This hotel is connected to the event hall or ballroom, so there were a lot random people walking around and gathering which made us unconfortable.
Stayed 1 night in Apr 2023

4/10 Poor

Søren

Liked: Staff & service, property conditions & facilities

Can't be a 4 star...

This is no way close to a 4-5 star hotel. Restaurant/bar closed a 18:30. The pool area is horrible, the keys don't work, the ordered "taxi" from the hotel to airport was double up on a regular taxi and so on...
Stayed 3 nights in Apr 2024

8/10 Good

Chan

Impressions

The hotel is clean but a little old. Otherwise, it was a pleasant environment. The breads and pastries served at breakfast were not crisply fresh. Local foods were good. The shuttle service to Sunway City should be restored.
Stayed 2 nights in Sep 2023

2/10 Terrible

Fabian Tan

Liked: Cleanliness, property conditions & facilities, room comfort

Basic essential like bed mattress is a must

Check in and sadly had a room with broken collapsed bed mattress. Not able to sleep on the first night. As for a room transfer early the next day for a decent bed mattress and was being upgraded to top floor room. Thankfully, was able to make up no sleep.
Stayed 2 nights in May 2024