This is a very difficult review to write. Some things were excellent but one was very bad. Let's start with the bad and end with the good. I must have eaten something my system did not like and had an 'accident' in bed. I took the sheet off the bed and put up the Please Clean sign on the door. When I returned to the return, Housekeeping had not changed the sheets, made the bed or done other cleaning although they had been in the room as the bath floor mat was gone. This is unacceptable and the worst cleaning I've seen in my 77 years. The TV channel selection was not good. Many good channels would be on the guide but, when selected, the response was 'no programming available'. Those were the bads. The goods. Great room with fantastic kitchen appliances & room layout. Loved it. The front desk staff, especially Anna, was excellent: very friendly & helpful.