The property is not a 4 Star Property as advertised on Expedia - it is a 3 Star Property - it is misleading.
The Property advertises that there is a free shuttle to city but there is no free shuttle service - again misleading.
The Breakfast in terrible and needs to improve in its quality.
The staff is very polite and try to help - no complaints against them. Most staff members have limited English speaking skill and at times leading to miscommunication.
The location is nice, quiet and serene with poor connectivity.
Bharat
2024 年 12 月入住 3 晚
6/10 一般
Adam
与配偶出行
2024年12月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A Beautiful Setting with a Few Drawbacks
Arawan Krabi Beach Resort boasts a stunning location right on the water, offering breathtaking views. However, the beach itself is not suitable for swimming, which might be a disappointment for some.
The resort's remote location limits dining options both on-site and nearby. While the staff is friendly and helpful, the inconsistent Wi-Fi was frustrating.
Overall, the resort's beautiful setting and excellent service are overshadowed by the limited beach access and dining options.
Adam
2024 年 11 月入住 3 晚
10/10 超赞
Kelli
与配偶出行
2024年11月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel with beautiful pools and the friendliest staff!! Very accommodating staff with a delicious welcome drink. The resort is about 10-12 minutes from all of the action/restaurants.
Kelli
2024 年 11 月入住 3 晚
8/10 还可以
Rajendra
2024年02月27日
Rajendra
2024 年 2 月入住 3 晚
10/10 超赞
Fabian
与配偶出行
2024年01月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect, we liked it!
nice pool
friendly stuff
everyday free fruits
free shuttle
- gym
- beach
- no bar in the Hotel
Fabian
2024 年 1 月入住 3 晚
10/10 超赞
Justyn
2024年01月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff were so wonderful and helpful. ESPECIALLY MOOK!!! Such an amazing help. Really takes excellent care of her guests and certainly goes above and wayy beyond for everyone. Such a sweet human being as well. I wish her great success in the future. She made my stay nothing short of extraordinary.
Thank you Mook you deserve a HUGE raise in pay!!!
Justyn
2024 年 1 月入住 2 晚
8/10 还可以
Remo
2024年01月24日
满意:清洁度、员工和服务、住宿条件和设施
Remo
2024 年 1 月入住 7 晚
6/10 一般
Michael
与配偶出行
2024年01月23日
满意:员工和服务
Die gesamte Einrichtung bedarf einer Überholung. Außen keine Sitzmöglichkeiten, keine Abfallbehälter. Außenanlagen mit Müllecken. Essen absolut eintönig.
Michael
2024 年 1 月入住 10 晚
8/10 还可以
June
2024年01月16日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent service from the staff, both the cleaners and the staff in the reception. Spacious rooms, nice swimmingpools. The downside is that the buffet was bad, and there are no restaurants nearby. They have 2 cars that takes you to Ao nang for free, but one of them are difficult to get in and out of. This would be easily solved with a stool to step on, but they don't have it. Most of the other hotel cars in Krabi use a stool, I have noticed. The most negative was that there are no sunbeds or umbrellas at the pool.
June
2024 年 1 月入住 5 晚
10/10 超赞
Kristoffer
团体旅客
2024年01月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing place
Absolutely amazing, good food, excellent service. Super Nice staff!!! Highly recommended
Kristoffer
2024 年 1 月入住 2 晚
4/10 很差
真实旅客
2024年01月5日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Not so good
Russian techo for dinner at the highest volume. And only rum/whisky and Coke to drink (waiter is surprised when we ask for beer or wine and tell us to check with the reception). But when the served dinner is spaghetti from a cantine maybe it doesn't matter.
The pool was not taken care of. Bottles from the night before was everywhere. Wifi did not work in the room. Workers with hammers were working outside our room almost the whole day. The "beach" was about 20 meters long. No mosquito net.
But the lunch was ok.
真实旅客
2024 年 1 月入住 1 晚
8/10 还可以
Karla
2023年01月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Karla
2022 年 12 月入住 14 晚
8/10 还可以
Thierry
2023年01月7日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hôtel et personnel parfaits pour un super séjour
séjour très agréable et personnel ultra attentif et réactif. Propreté de l'établissement parfaite, petit déjeuner très correct et emplacement de l'hôtel parfait. Navettes gratuites de l'hôtel à destination de Ao Nang très appréciées. Il manquerait juste des bains de soleil sur la très grande piscine à proximité du bar.
Thierry
2022 年 12 月入住 3 晚
8/10 还可以
richard
与配偶出行
2023年01月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
- Nice, clean rooms.
- About 10 minute drive to Ao nang beach and 30 min drive to Krabi town.
- Free transfers to and from ao nang at certain times which was nice.
- multiple swimming pools
- No wifi provided.
Overall rating 8/10
richard
10/10 超赞
Saskia
团体旅客
2022年11月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Sehr freundliches und hilfsbereites Personal. Dusche war leider nicht gereinigt. Restaurant hatte auch geschlossen. Frühstück war sehr wenig.
Saskia
6/10 一般
Frank,koh lanta
团体旅客
2020年03月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
deutlich abgelegen. leider keine gastronomie im umkreis. aber dafür ein shuttleservice
Frank
2020 年 3 月入住 3 晚
8/10 还可以
Mark,Ledbury, UK
与配偶出行
2020年02月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Numerous pools are available to guests, depending on which room you book. Quiet resort (in the main) whilst we were there. Food is standard fare, tasty and sufficient although breakfasts became rather monotonous and there was a reluctance to use the heaters under each bain marie to keep the food warm. Rooms were cleaned daily although sometimes insufficient towels were left, and toiletries had to be collected from reception on occasion. Overall friendly and helpful staff. Nice place although not within walking easy walking distance of anywhere.
Mark
2020 年 2 月入住 15 晚
8/10 还可以
真实旅客
与家人出行
2020年02月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
La vue sur la mer et la montagne .Le calme
La gentillesse du personnel
真实旅客
2020 年 2 月入住 5 晚
10/10 超赞
Deborah
2020年02月2日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Deborah
2020 年 1 月入住 6 晚
10/10 超赞
France
与家人出行
2020年01月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Très bel endroit. Possibilité d'avoir du transport gratuitement à divers endroits. Dommage que cet hôtel n'aie pas une plage où l'on peut se baigner. Déjeuner très bien.
France
2020 年 1 月入住 3 晚
8/10 还可以
Chloe
2020年01月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely if you don’t mind being out of town
A lovely resort in a quiet area, about 10min drive from Ao Nang town centre. We opted to pay a bit more to stay in a room with a swim up pool on the balcony and were so glad we did- it was wonderful. The sun stayed on the room’s pool until about 3pm and it was nice and private.
The main hotel pool itself was fine but dated. The hotel was very quiet and peaceful. There is a restaurant but the food isn’t the best. We chose to eat there on our first evening as we were tired and didn’t want to travel far but every other day we went to nearby Ao Nang town which had many restaurants and bars to choose from.
You should consider that although this is described as a ‘beach resort’ you cannot really swim on the beach as it isn’t in a very good condition. This didn’t bother us as we hadn’t planned on using it, instead we took the free resort bus to Ao Nang and visited the beautiful beach there.
Overall a lovely hotel and would stay here again. Would recommend to others if they are happy that they will have to take the bus to Ao Nang as there is nothing nearby the hotel. If you want to be in town with everything on your doorstep this probably isn’t for you. Staff were friendly and the in-room massages were wonderful and very reasonably priced!
Chloe
2020 年 1 月入住 4 晚
10/10 超赞
真实旅客
与配偶出行
2020年01月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Sehr guter Service. Kompetenter Ansprechpartner an der Rezeption. Täglicher und regelmäßiger, kostenloser Shuttle Service nach Aonang Beach. Leider kein eigener Badestrand aber dafür eine schöne, gepflegte Anlage, welche ruhig gelegen ist.
真实旅客
2020 年 1 月入住 4 晚
8/10 还可以
Kira
2020年01月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lækkert hotelophold
Smukke opgivelser og fin restaurant.
Man skal dog lige være opmærksom på tidevandet ift. billederne af “stranden”. Men når det er højt, så ligner det billederne på en prik.
Der er gratis transport til Ao Nang.