Overall, the accommodation was all good, but I left a review like this because there was one thing that I was disappointed about. I was going to rent a towel at 11:59 p.m. on Dec. 12. I asked for a rent late and apologized to the staff. But her staff got angry at me with her angry expression and tone. I submitted 500 Hong Kong dollars. But she said she couldn't lend me the towel because there was no change in the lobby. So I told her that if there was no change, she could give it to me tomorrow. But she said it was impossible. Eventually, I couldn't take a shower that evening. The next day, I waited until the lobby of the accommodation opened, and I opened it and went right away. The male staff kindly hosted me and lent me that there were changes in the lobby. I was so grateful to the male staff. I liked that most of the staff were kind, but it was a very difficult trip because of only one staff, and it made me feel very unpleasant. I hope you realize that actions and attitudes to just one person can be an evaluation of the accommodation and an evaluation of the country