酒店位處於的地區是菲律賓人區域,鄰近機場,遠離市中心,常常都要乘坐的士出入。此外,酒店屬於一所回教酒店,夜晚時有許多回教徙在酒店用餐。
1. 衛生情況差(hygiene bad)。此酒店的衛生情況欠佳,我們均在床上發現許多螞蟻。
2. 酒店設施差(facilities bad)。酒店房的燈是壞,門鎖是壞,空調是壞。
以上種種情況,在我轉房後亦有出現,員工亦沒有即時解決。
3. 24小時前台服務的服務差勁(24 hours receptionist bad)。前台有時候不會接聽你的電話,需要親自去到前台,才會
受理顧客的需要。
4. 安全問題(safety problem)。酒店的升降機任何人都可以乘搭,不需要任何拍卡行為以確定其住客身份,這對女性顧
客構成危險,因為可能有男性更容易地跟隨女性上酒店房。
在此,我不推薦各位入住此酒店。
I am not recommend this hotel.
真实旅客
2017 年 6 月入住 4 晚
4/10 很差
MEI YEH
2016年10月6日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
續住房紙巾沒了還要親子跟客房要
退房時間還沒到就把磁卡消磁所有東西都還在房間裡…
MEI YEH
6/10 一般
真实旅客
2016年02月18日
满意:员工和服务、住宿条件和设施、客房舒适度
There are many ants in 814 room.....
There are many ants in 814 room.....
We had stayed for 2 nights and need to fight with many ants.....
So I have to ask the cleaning staff to kill the ants by special liquid!
That's the only bad thing during my stay here.....
Nobody likes to sleep with ants.........
真实旅客
8/10 还可以
真实旅客
2016年02月18日
满意:客房舒适度,员工和服务
Need to clean the room more carefully......
We had stayed 2 nights at this hotel.....
Room is spacious but we found 1 alive cockroach in the room and he ran away in the room because I wanted to kill him!
Finally I killed the cockroach within 5 minutes......
That's unacceptable for a new hotel!
And I had asked for morning call at 4 AM but no morning call service after 4 AM.....
So we almost missed our flight at 6:10 at airport......
That's also unacceptable!
The people at the reception and housekeeping are generally very polite and helpful. The included buffet breakfast is a mix of Malay, Chinese and Western food, not a lot of varieties but plenty to choose from. The "chao ho fen" (Chinese stir fried rice noodles) is especially yummy. The location is a little removed from the shopping area but if you have a car then it's within a few minutes drive to major shopping complexes and attractions. The bath towels are the only down side, with some stains and some with tears. There were ants inside the room so we tried to keep anything that attracts ants away from the beds. It's not a big issue though. Overall we are quite satisfied with the hotel.
An okay hotel with reasonable amenities. Be aware that there is no alcohol in this hotel despite the ‘mini bar’. Staff lovely and very helpful. Limited options for vegetarians especially at breakfast
Annie
2023 年 7 月入住 2 晚
6/10 一般
Dominic
商务旅客
2023年02月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Quiet area. Need to go further to get food.
Dominic
2023 年 2 月入住 1 晚
6/10 一般
Nor Haslina
与家人及幼儿出行
2023年02月8日
满意:住宿条件和设施,清洁度
One of the staff is not friendly when i asked for late check out.
Nor Haslina
2023 年 2 月入住 1 晚
10/10 超赞
Kyungbin
商务旅客
2023年01月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Kind and clean
The flight schedule was changed urgently, so we temporarily tied up one night at this hotel. The hotel was very clean and convenient.