Very good delicious food ,,but water is not free ,,Not enough staff and stuff. Everything is alright,, I like it.
Denzel
4/10 很差
真实旅客
2016年02月10日
满意:清洁度
不满意:客房舒适度,住宿条件和设施
不滿意
太舊太偏僻,沿山而建,上落出入不便,泳池太細小。
真实旅客
8/10 还可以
真实旅客
2015年12月16日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Second visit
We visited Centara Villas again after 4 years. The hotel has been refurnished a little bit. The villa looked newer than before. However, we did't like the windows were sealed and could not be open anymore. I could not enjoy fresh air in our room. The fan was too strong even we turned it to the slowest. Aircon was blowing directly toward the bed. Very uncomfortable, we need to turned the aircon off.
The hotel staffs are younger, but still as friendly and polit as before. Especially the cleaning ladies and male workers. They always greet us when we walked down to the beach.
The food in the hotel restaurant was very tasty. What a pretty that I could not try the coconut cream brulee since the oven was broken...the waitress forgot to place our order on the first night. We waited for 1 hour and the waitress bought us a bill asking us to pay. Indeed, we have not eaten anything yet.....after that we waited for another 20 mins and finish the dinner being stayed in the restaurant for 2 hours.....it rained a lot during our stay in early Dec. The waiters always scolled down the plastic tent from the restaurant entrance even the seats in the entrance were empty. It is better to take care the customers first and prioritize to put the tent besides the occupied seats.
Overall, everything is quite nice. Our stay was ok.
The hotel is far to everywhere. The swimming pool and beach are great. The food of tea time and dinner were good, but the quality of the breakfast buffet was poor than a 4-star hotel should have and variety of the food was few.
The room was not clean when I checked-in, many sands on the floor of the room and some dead insect at the bathroom. No warm/hot water in the bathroom. The staff tried to fix it but still no change. They came my room second time to check again and finally we got little warm water. Btw, I heard another room guest complaint the air-conditioner had some problem...maybe this hotel is old.
DD
8/10 还可以
Ben
2024年11月10日
满意:员工和服务,清洁度
Property has direct beach access. Staff are friendly. Would need a car or scooter if you want to day travel or go out at night. No Grab or Bolt transportation service nearby.
Ben
2024 年 11 月入住 1 晚
10/10 超赞
OLIVIER
与家人及幼儿出行
2024年10月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Many bungalows in a very nice garden, quiet and with an amazing view on one of the most beautiful beach of the island. A feeling to be on a superb place with no constrain
OLIVIER
2024 年 10 月入住 6 晚
10/10 超赞
Tjark
2024年10月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good
Tjark
2024 年 10 月入住 10 晚
8/10 还可以
Tina
与配偶出行
2024年10月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All together it was a great stay and we will recommend the hotel. But...1. we asked for a room and pool with lots of shade and got one of the sunniest around! 2. The stairs throughout the hotel are crazy, especially when it's hot or rainy! 3. The mattress had seen better times. It was high in the middle and slanted off to the side, so we pretty much always woke up on the edge.
The staff was very nice and attentive. That was definitely a plus.
Breakfast could have more variety. It was a bit boring.
The landscape around the villas is great and very green, but you shouldn't look underneath any buildings. Kinda trashy, but that's normal in Asian countries, unfortunately!
Like I said, overall a very pleasant stay. Thank you to the staff!!!
Tina
2024 年 10 月入住 13 晚
10/10 超赞
sophie
与配偶出行
2024年08月21日
满意:清洁度、员工和服务、服务设施
Hôtel plein de charme mais vieillissant besoin d’un coup de neuf, personnelle au petit soin ! Besoin d’un scooter si vous passez plusieurs jours pour vous déplacer
sophie
2024 年 8 月入住 4 晚
10/10 超赞
Nader
与家人出行
2024年08月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Mega dejligt hotel med privat strand stranden var ikke så pæn men stedet var mega Flot havde et værelse med eget swimmingpool
Nader
2024 年 7 月入住 3 晚
8/10 还可以
Zoe
与家人出行
2024年07月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely place and Fantastic staff, very nice quite area which is what we after, Wasn't as happy with the beach, didn't realise that there was so many sharp rocks the water, we thought it was all sand but its not, you need to wear beach shoes at all times, Also there was some renovation work being carried out for the whole 2 weeks which we wasn't aware of, they were renewing the tiles on all the roof's in the Pool/Beach area so when you were trying to relax they were cutting the tiles and using a nail gun all the time which was quite annoying! I know they need to do renovation at some point but we wish we had known about it before we went
Zoe
2024 年 7 月入住 14 晚
4/10 很差
Anne
2024年07月18日
不满意:住宿条件和设施,员工和服务
Nourriture très moyenne. Personnel moyennement sympathique
Anne
2024 年 7 月入住 11 晚
8/10 还可以
Valentina
与家人出行
2024年07月16日
满意:清洁度、员工和服务、住宿条件和设施
不满意:客房舒适度
Alt i alt et smukt hotel med en masse smukke detaljer. Sengene er som de fleste andre steder, mega hårde. Personalet er rigtig søde og hjælpsomme.
Valentina
2024 年 7 月入住 3 晚
6/10 一般
真实旅客
2024年07月12日
不满意:员工和服务
Déçu
Nous venions pour la seconde fois, mais nous été très déçu, contrairement à l’année précédente. Alors que nous avions commandé une navette, nous n’avons eu personne pour nous réceptionner , nous avons attendu 2h30 pour le Check in et le personnel n’était pas très accueillant pas très prévenant.
Bref nous n’y retournerons pas.
真实旅客
2024 年 7 月入住 4 晚
10/10 超赞
Michael
与家人及幼儿出行
2024年07月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Eine schöne Anlage mit super Personal.
Die Umgebung um die Anlage war ab vom Schuss , dafür aber schön ruhig gelegen.
Michael
2024 年 6 月入住 9 晚
10/10 超赞
Keith
2024年06月24日
Beautiful place & outstanding room with private pool. Food was good with great beach area. Would recommend highly.
Keith
2024 年 1 月入住 6 晚
8/10 还可以
Alex
团体旅客
2024年06月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay at very good value for money. The staff are the best part about this hotel, very friendly, attentive, helpful and fun to talk too. Food was surprisingly good and excellent value for money. Hotel provides free water-sports equipment. The only things that let this hotel down are the location which isn't really near anywhere, but the hotel does have a shuttle service and the beach is disappointing. The sea is extremely shallow and has a large reef of dead coral not far out which doesn't make for the best view and very still water. Some aspects of the villas could do with some renovation such as sockets and electrical switches. AC can be quite noisy. Good place to stay for a few nights if you just want to do some relaxing around the pool and beach. If you want to be close to other places or within walking distance to shops etc, this is not the place.
Alex
2024 年 6 月入住 4 晚
10/10 超赞
Mark
2024年06月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Mark
2024 年 6 月入住 1 晚
10/10 超赞
Mark Jeffrey,Ledbury
与配偶出行
2024年05月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely and quiet, with really friendly, helpful staff. Be aware there are lots of steps and very little by way of stores / restaurants within the immediate vicinity.
Mark Jeffrey
2024 年 5 月入住 14 晚
8/10 还可以
Marc
与配偶出行
2024年05月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Zunächst einmal sehr netter Empfang und persönliche Erklärung der Hotel Anlage. Wir sind deutlich vor der Check in Zeit in unser Zimmer gekommen. Bitte beachten: die Bilder stimmen nicht mit denen auf Expedia oder der Hotelwebseite überein. Wir haben die premium Deluxe Kategorie mit eigenem Pool gebucht und ein anderes Zimmer vorgefunden als erwartet. Wir haben das Personal darauf angesprochen und uns wurde versichert, dass es sich um dieselbe Kategorie handelt. Das Zimmer, das wir auf den Bildern gesehen haben, war leider belegt, sodass wir es nicht anschauen Eine sehr freundliche Mitarbeiterin kam extra zu uns ins Zimmer, um uns nochmal darüber aufzuklären, dass wir das richtige Zimmer hätten und unseres sogar größer und besser sei. Ob das wirklich der Wahrheit entspricht können wir leider nicht sagen. Sehr schade, wenn man sich aufgrund der Bilder für das teuerste Zimmer entschieden hat.
Unser Zimmer war trotzdem traumhaft schön und sehr sauber. Die Anlage ist ein Traum aber auch sehr abgelegen. Zum nächsten Supermark gibt es ein mal am Tag ein kostenloses Shuttle. In den nächsten größeren Ort gibt es kostenpflichtige Shuttles. Wir haben ein Taxi genommen oder uns einen Roller gemietet. Umliegend gibt es hierzu genug Möglichkeiten. (Auch direkt im Hotel möglich allerdings deutlich teuerer und der Roller war schlechter als bei einem unabhängigen Verleih die Straße runter).Da es ein teureres Hotel ist, sollte man sich im Klaren sein, dass im Hotel alles deutlich teurer ist