Staff was helpful and once inside the room it was fine. It was clean and had regular fridge, two burner cooktop, a microwave, and sink. Large enough countertop for a few people to sit, eat, and read at. Bed was comfy. There was regular size shampoo, conditioner, and body wash inside the shower/tub. No problems with the Wi-Fi... Outside of the room was a different story! Hallway lights were dim, the carpets filthy, and the walls were dirty. People obviously lived there. The ones next door were loud and ran in and out slamming doors all day and night, clearly on drugs. Pot and cigarette smells on people and outside when going to and from my vehicle.