基洛沃度假短租

"Плохое обслуживание у Ресепшена!"

"The receptionists are nice and helpful. Room is clean and tidy. I have a comfortable stay here. It closes to bus station but takes 15-20mins walk to train station. I would recommend it to others."

"In general, the rooms are lacking of maintenance: no stable hot water supply, tap water is milky, air-conditioner isn't functioning properly, the bed and pillows aren't comfortable, and the toilet has odors. But the location is very good, near the big shopping mall Dostyk Plaza. And the front desk staff is helping, willing to change room for us. But the staff doesn't know how to register our stay in Almaty with the Immigration authorities, when this is a must for every tourist staying more than 5 days in the country."

"It’s an ok hotel, bed sheet not clean, I found few hair on the 1st day, but bkf is ok, front desk speak English, like most of 3 star hotel, house keeping is a problem, rest of thing all good"