Clean, breakfast was awesome. Employees were very helpful.
Cynthia
2024 年 11 月入住 2 晚
10/10 超赞
Leanne
2024年10月11日
满意:清洁度、员工和服务、住宿条件和设施
Leanne
2024 年 10 月入住 1 晚
10/10 超赞
Dimitri,Fort Lauderdale
2024年10月9日
满意:清洁度、员工和服务、服务设施
So comfy, thanl you mich
Dimitri
2024 年 10 月入住 1 晚
10/10 超赞
Vianey Ivonne
2024年10月6日
满意:清洁度、员工和服务、住宿条件和设施
Excelente
Vianey Ivonne
2024 年 10 月入住 1 晚
10/10 超赞
Veronica
团体旅客
2024年10月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service and attention from the staff.
Veronica
2024 年 9 月入住 2 晚
10/10 超赞
Lolita
2024年09月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good breakfast options
Lolita
2024 年 8 月入住 1 晚
8/10 还可以
Roslyn
2024年08月30日
满意:员工和服务
To keep your hotel top notch replace the torn shower curtains. Torn looks cheap and dirty.
Make sure to check restrooms in lobby for refill of toilet paper. There are many employees from what I saw and the lobby restrooms were not maintained.
Roslyn
2024 年 8 月入住 1 晚
10/10 超赞
真实旅客
与家人出行
2024年07月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 7 月入住 1 晚
10/10 超赞
Luis Gerardo
2024年07月26日
Luis Gerardo
2024 年 7 月入住 1 晚
8/10 还可以
Hugo
2024年07月25日
Quiet place and clean
Hugo
2024 年 7 月入住 1 晚
10/10 超赞
Alphin
2024年07月22日
满意:清洁度、员工和服务、住宿条件和设施
Alphin
2024 年 7 月入住 1 晚
10/10 超赞
Ernesto
与家人出行
2024年07月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great!
Very comfortable.
Ernesto
2024 年 7 月入住 1 晚
10/10 超赞
Pedro
商务旅客
2024年07月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Pedro
2024 年 7 月入住 2 晚
2/10 糟糕
Vanessa
与家人出行
2024年07月8日
满意:员工和服务,清洁度
不满意:客房舒适度,住宿条件和设施
Needs Central A.C.
The front desk/service was nice and understanding. The hotel itself lacked air conditioning. Air conditioning is essential in South Texas. The rooms have their own small unit, but it's working extra hard to somewhat work since the halls are so hot and humid. The hotel really needs on working on putting central air conditioning throughout the hotel and this would help the rooms cool off. My family and I were just passing by. We left. We decided to drive 2 more hours to our cool house instead. The hotel knows this is an issue. They had boxes of air con. units in the hall near the elevator. I was going to add a picture, but it's not letting me upload it.
Vanessa
2024 年 6 月入住 1 晚
8/10 还可以
真实旅客
团体旅客
2024年07月6日
满意:员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 6 月入住 1 晚
8/10 还可以
Dominique
2024年07月5日
Dominique
2024 年 7 月入住 2 晚
10/10 超赞
Francisco
2024年06月23日
Phil at the front desk was awesome 😊
Francisco
2024 年 6 月入住 2 晚
10/10 超赞
Adrian
2024年06月23日
Adrian
2024 年 6 月入住 1 晚
4/10 很差
Adrian
2024年06月15日
Adrian
2024 年 6 月入住 1 晚
10/10 超赞
Peter
与家人出行
2024年06月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Peter
2024 年 6 月入住 1 晚
10/10 超赞
Jay
2024年06月1日
满意:清洁度、员工和服务、住宿条件和设施
Jay
2024 年 5 月入住 1 晚
2/10 糟糕
America
2024年05月27日
不满意:服务设施
I didn’t stay at this property, however my family and I drove three hours and when we got there they told us that they were overbooked. The manager would not come to the property to help resolve the issue. While waiting in the lobby six other customers were complaining that the air had gone out in their rooms.
Needless to say that I was very distraught and disappointed with the circumstances, Hilton and the way the manger who mishandled the situation. She told me over the phone that she would be there the next morning by 8am and couldn’t help me for the night.
I will be issuing a formal complaint against this particular property.
America
2024 年 5 月入住 2 晚
10/10 超赞
Norma
2024年05月26日
满意:清洁度、员工和服务、住宿条件和设施
Norma
2024 年 5 月入住 1 晚
2/10 糟糕
Sarah
与家人及幼儿出行, 与家人出行, 与配偶出行, 团体旅客
2024年05月26日
满意:清洁度
There was no stopper for the tub and my kids do not take showers yet. Also, there was no blow dryer, but the holder was there. No extra pillows or blankets for the pull out bed. And no extra towels to take showers or face. Lady at the front desk was busy talking on the phone to take the time to look for stuff. Amenities that said were going to be there were not there. Lastly it seemed that there was alot missing in the room. I was in a suite and it seemed to have less. Nothing like the picture
Sarah
2024 年 5 月入住 1 晚
2/10 糟糕
Sonja
与家人出行
2024年05月12日
不满意:客房舒适度,员工和服务
Green pool!
Planned a family pool trip for Mother’s Day. Only to find out after checking in that the pool was green! Front desk said it would be cleaned the following day but it never was. Kinda ruined the trip. Was only provided 2 towels, asked for extra and was told it would be a few hours!!! My traveler details stated 5 guests! Trash was left on the 3rd floor by the elevator for the whole weekend! Our refrigerator had no shelves! Front desk asked if I really needed them. Not sure how she stores things in her fridge but no shelves is tough. Whole trip was a bust!