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布卡门湾全包度假村

2.0 星住宿

Buccament BAY ALL Inclusive

全包型住宿，提供健身俱乐部和按摩/护理室

选择日期以查看价格

当前显示月份为 2024 年 November和 2024 年 December。
2024年11月
2024年12月

布卡门湾全包度假村的照片库

室外游泳池，日光浴躺椅
华丽别墅, 1 间卧室, 花园景观 | 客房景观
热石按摩、深层组织按摩、运动按摩、海滩按摩、按摩/护理室、按摩服务
酒吧（店内）
热石按摩、深层组织按摩、运动按摩、海滩按摩、按摩/护理室、按摩服务

点评

7.6/10

不错

热门服务设施

  • 酒吧
    酒吧
  • 全包
    全包
  • 健身房
    健身房
  • 游泳池
    游泳池
  • 餐厅
    餐厅
  • 商务服务
    商务服务
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客房选择

可用的客房筛选条件
显示 9 种房型中的 9 种

显示华丽别墅, 2 间卧室, 花园景观的所有照片

华丽别墅, 2 间卧室, 花园景观 | 露台

华丽别墅, 2 间卧室, 花园景观

特色亮点

私人小泳池
高清电视
2 间卧室
高档床上用品
  • 1345 平方英尺
  • 可容纳 6 人（按实际入住人数收费）
  • 1 张特大床和 2 张单人床

显示别墅, 2 间卧室, 花园景观的所有照片

室外游泳池，日光浴躺椅

别墅, 2 间卧室, 花园景观

特色亮点

私人小泳池
高清电视
2 间卧室
高档床上用品
  • 1345 平方英尺
  • 可容纳 5 人（按实际入住人数收费）
  • 1 张特大床和 2 张单人床

显示华丽别墅, 1 间卧室, 海滨的所有照片

客房景观

华丽别墅, 1 间卧室, 海滨

特色亮点

私人小泳池
高清电视
独立卧室
高档床上用品
  • 828 平方英尺
  • 海洋景观
  • 可容纳 3 人（按实际入住人数收费）
  • 1 张特大床

显示华丽别墅, 1 间卧室, 花园景观的所有照片

露台

华丽别墅, 1 间卧室, 花园景观

特色亮点

私人小泳池
高清电视
独立卧室
高档床上用品
  • 828 平方英尺
  • 可容纳 3 人（按实际入住人数收费）
  • 1 张特大床

显示别墅, 1 间卧室, 花园景观的所有照片

露台

别墅, 1 间卧室, 花园景观

特色亮点

私人小泳池
高清电视
独立卧室
高档床上用品
  • 850 平方英尺
  • 可容纳 2 人（按实际入住人数收费）
  • 1 张特大床

显示套房, 2 间卧室 (Elaenia)的所有照片

套房, 2 间卧室 (Elaenia) | 高档床上用品

套房, 2 间卧室 (Elaenia)

特色亮点

高清电视
2 间卧室
高档床上用品
  • 1336 平方英尺
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张特大床

显示特级别墅, 4 间卧室, 海滨的所有照片

客房景观

特级别墅, 4 间卧室, 海滨

特色亮点

私人小泳池
高清电视
4 间卧室
高档床上用品
  • 2368 平方英尺
  • 海洋景观
  • 可容纳 10 人（按实际入住人数收费）
  • 6 张单人床

显示华丽别墅, 2 间卧室, 海滨的所有照片

高档床上用品

华丽别墅, 2 间卧室, 海滨

特色亮点

私人小泳池
高清电视
2 间卧室
高档床上用品
  • 1345 平方英尺
  • 海洋景观
  • 可容纳 5 人（按实际入住人数收费）
  • 1 张特大床和 2 张单人床

显示小型套房 (Elaenia)的所有照片

小型套房 (Elaenia) | 高档床上用品

小型套房 (Elaenia)

特色亮点

高清电视
高档床上用品
  • 688 平方英尺
  • 可容纳 2 人（按实际入住人数收费）
  • 1 张双人床

同类型住宿

室内婚礼
桑德尔斯圣文森特和格林纳丁斯 - 只接受情侣的全包式
私人海滩
游泳池
含早餐
全包
10.0 分，总分 10，绝佳，（4）
桑德尔斯圣文森特和格林纳丁斯 - 只接受情侣的全包式

街区简介

地图
Buccament Bay, PO Box LY39 Layou, Kingstown

附近有什么？

  • 圣乔治圣公会教堂 - 车程 9 分钟
  • 金斯敦市场 - 车程 10 分钟
  • St Vincent Botanic Gardens - 车程 10 分钟
  • 夏洛特堡 - 车程 12 分钟
  • 维拉海滩 - 车程 32 分钟

周边介绍

  • 雅盖国际机场 (SVD) - 48 分钟车程

餐厅

  • ‪Veejays - ‬车程 9 分钟
  • ‪KFC - ‬车程 10 分钟
  • ‪Basil's Bar - ‬车程 10 分钟
  • ‪Beach Front Restaurant & Bar - ‬车程 11 分钟
  • ‪Subway - ‬车程 10 分钟

住宿简介

布卡门湾全包度假村

全包型住宿
您可在布卡门湾全包度假村享受海滩酒吧、健身俱乐部和会议中心。犒劳一下自己，享受深层组织按摩或其他水疗中心服务。店内国际美食自助餐厅The Bay Beach Club提供早餐、午餐和晚餐。体验排球和划皮艇等店内活动。住客还可获享免费儿童看护（专人看管）和小吃吧/熟食店。
入住期间，您还可享受以下礼遇：
  • 室外游泳池配备日光浴躺椅
  • 旅游/票务服务、礼品店和洗衣服务
  • 前台保险箱、按摩护理室和店内网球课程
  • 在住客点评中，整体条件获得了好评。
客房特色
所有 102 间客房均具备高档床上用品等舒适设施/服务。

全包详情

此住宿是全包住宿。房价包含住宿内的餐饮费用（可能会有部分限制）。

餐饮

包括所有自助餐、照单点餐、小吃和饮料
限时提供客房送餐服务
客房内迷你吧（提供各种酒水）

活动和设施/设备

包括所有非机动水上运动。

水上活动

划皮艇
浮潜

陆上活动

健身设施
足球
网球
排球

娱乐活动

店内娱乐和活动

住宿服务设施

餐饮

  • 1 家餐厅
  • 1 家海滩酒吧
  • 小吃店/熟食店

店内餐厅

  • Arlecchino (Dress Code)
  • HQ Coffee Shop
  • Jack's (Dress Code)
  • Safran
  • The Bay Beach Club

家居型

  • 1 个室外泳池
  • 免费看管儿童活动
  • 小吃店/熟食店

便利设施

  • 礼品店/报摊
  • 前台提供保险箱

住客服务

  • 观光和订票协助

商务服务

  • 会议中心

室外

  • 池畔躺椅

SPA

  • 热石按摩
  • 深层组织按摩
  • 运动按摩
  • SPA 护理室

其他

  • 1 层楼
  • 建于 2010 年

客房服务设施

卧室

  • 高档床上用品

浴室

  • 提供毛巾

娱乐

  • 高清电视

其他

  • 电话

政策

入住

15:00 开始办理入住

儿童及加床

欢迎儿童入住。

重要信息

费用

您需要到店支付以下费用。费用可能包含适用的税费：

  • 押金：每次入住 USD 500.00
  • 征收城市税：每间房每晚 USD2.96

这里已包括住宿向我们列出的全部收费项目。

您需知道

可能需收取加人费用，具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件（带照片）和信用卡或缴付现金押金，以便于支付其他杂项的费用
特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。

其他注意事项

按摩服务需要进行预订，可在到达之前使用预订确认信息上的联系方式与住宿取得联系以进行预订。

住宿的其他常用名称：

Buccament
Buccament Bay
Buccament Bay All Inclusive
Buccament Bay Kingstown
Buccament Bay Resort
Buccament Bay Resort All Inclusive
Buccament Bay Resort All Inclusive Kingstown
Buccament Resort
Buccament BAY ALL Inclusive All-inclusive property Kingstown
Buccament BAY ALL Inclusive All-inclusive property
Buccament BAY ALL Inclusive Kingstown
Buccament Resort Inclusive
Buccament Inclusive Inclusive
Buccament BAY ALL Inclusive Kingstown
Buccament BAY ALL Inclusive All-inclusive property
Buccament BAY ALL Inclusive All-inclusive property Kingstown

常见问题

布卡门湾全包度假村有游泳池吗？

是的，此住宿设有1 个室外游泳池。

何时可在布卡门湾全包度假村办理入住？

15:00 开始办理入住。

布卡门湾全包度假村提供全包式服务吗？

是的，这是全包式住宿。包括所有餐饮，活动包括：浮潜、划皮艇、足球等等。

布卡门湾全包度假村的地址在哪里？

这家全包型住宿靠近海滩；距离向风群岛仅几步之遥，而且距离植物园和圣乔治圣公会教堂不到 10 公里。而且，金斯敦市场和St Vincent Botanic Gardens距离酒店不到 10 公里。

关于Buccament BAY ALL Inclusive的点评

点评

7.6

还可以

10 分 - 超赞。36 条好评，共有 126 条点评" "
8 分 - 还可以。48 条好评，共有 126 条点评" "
6 分 - 一般。26 条好评，共有 126 条点评" "
4 分 - 很差。9 条好评，共有 126 条点评" "
2 分 - 糟糕。7 条好评，共有 126 条点评" "

8.6/10

清洁度

7.4/10

员工和服务

8.0/10

住宿条件和设施

点评

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very mordern rooms. great stay.
Food was out of this world, it was buffet for all meals. Some of the restaurants like Jacks and the Italian restaurant was closed. but the bay restaurant made up for it.

6/10 一般

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Beautiful hotel but very poor service!
Unfortunately, during our time at Buccament the majority of staff was on strike. However, the few that were there did an amazing job doing everything. The food was a big disappointment and 2 of their resteraunts a were not open, the steakhouse and the cafe. Therefore, every meal was eaten at the beach club. For a five-star, all inclusive resort, this was truly a disappointment and I will not return nor recommend this resort to anyone until all of the management issues have been resolved.

4/10 很差

Wendy，Ontario, Canada

满意：客房舒适度，员工和服务
Very disappointing. Advertised as a 5 star. I'm sure it was when it was built. There are so many problems that need to be addressed. We were never sure where we were going to be eating dinner. Had to check each afternoon because only one or two of the restaurants were open. Breakfast and lunch were the same buffet with limited lukewarm choices every day. The bar closed 2 evenings when we were there at 6:00 p.m. leaving nothing for guests to do. No entertainment. Very dark, needs more lighting at night. No activities at the hotel. Beach towels never available, ended up keeping ours for the time we were there just to make sure we had one. One of the pools was closed for 5 days because it was green. On an upbeat note, the staff, when they were there, because they were striking, were very friendly, and went out of their way to help. Unfortunately for the wonderful people of St. Vincent, I can't imagine the resort functioning and receiving guests for much longer unless something is done.

6/10 一般

Miranda ，Trinidad

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Well-kept facility
We booked this place for our anniversary based on the positive reviews we got from friends and family who stayed here before. We heard about the great steaks at Jack's steakhouse which increased our anticipation and the dessert and ice cream palour. When we got there and attempted to make a reservation for the steakhouse we were told due to a flood the country suffered back in 2013 the restaurant was closed to facilitate repairs. After hearing the disappointing news we attempted to reserve at the Italian restaurant but was told that was also closed at the moment but should be opening soon. Fast forward, we had to eat dinner at the main restaurant which was okay. The second night we got the option to dine at safran restaurant where had a pleasant experience. Amid the dessert and ice cream palour remains closed and the staff seemed very surprised when we enquired. The staff seemed demotivated execute their duties with little or no enthusiasm. The guy that does the BBQ works hard and should be given a break in between. Orenzo at the front desk was also very welcoming and went the extra mile to make us comfortable. The facility was well-kept, housekeeping came daily, items in the mini refrigerator was replenished often. We enjoyed the plunge pool, the beach and the villa itself. I am not sure if I would revisit this place again or maybe until the what seems to be financial issues have been sorted out.

4/10 很差

Steve，ontario

满意：客房舒适度，清洁度
不满意：住宿条件和设施
Beautiful Resort but Major Problems
The resort is absolutely beautiful but having financial difficulties. The restaurants were often not open leaving the buffet to handle all the guests. The explanation from the manager was that the Staff did not show up to work. Upon further questioning, the staff said they hadn't been paid since September. The ones that were sticking around were hoping for a take over so they still had job. The pool was going green and the general maintenance was falling apart. It's too bad because as I mentioned the resort was beautiful.

8/10 还可以

J，Saint John NB

满意：清洁度、员工和服务、住宿条件和设施
Beautiful Resort with Mountain and Beach views
This is a beautiful resort with spectacular views of the lush St. Vincent foliage. Some of the best food we've ever eaten in the Caribbean. The beachfront villa we had was very spacious, clean and well laid out. Our villa was the only private 2 bedroom beachfront, with a private plunge pool. It was on the main path of the wait staff, so there was no running dry while being in your private pool on the beach. All in all the resort was just fantastic and a real hidden Caribbean gem! Now the bad.... After arriving we find out that Harlequin is going into receivership. We did notice and had some minor issues during our stay. We did have to make adjustments on a few occasions. However, the issues we had were not staff related and it was out of there control. Buccament Bay Resort has some of the best staff we have ever come across during our many years of travel. At the end of the day with all the hiccups, we had a fantastic trip and loved the resort.

6/10 一般

Jamila，Trinidad

满意：客房舒适度，员工和服务
不满意：住宿条件和设施
My 2nd Experience did not match my 1st Experience
This was my second time visiting Buccament Bay. I went there in January 2016, and I enjoyed it soooo much, that I recommended it to a number of my friends and also decided to visit it another time myself . I must say I was disappointed. The quality of the product being offered declined significantly from January to November 2016. There was a decrease in the variety of drinks and the quantity and variety of food. My expectations based on my previous experience was not met. Despite the disappointment, I still enjoyed myself, but compared to the first time the change was noticeable.

8/10 还可以

Kim，TT

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Loved the place, loved the people, loved the food
The hotel is about 30-45 minutes from the airport. The drive is scenic but the entrance to the hotel is a bit scary. It's a busy place for locals including fishermen. It almost feels like a back entrance but it's not. The reception was lovely and we were upgraded to a Deluxe Garden View Villa (from Elaenia Suite) for free. We were 'driven' to the villa on a small golf cart. The room was super luxurious and very clean. We enjoyed a private plunge pool. The bathroom was spa-like. The shower area contained a rain shower with jets and loose pebble floor topped with a wooden crate for draining. The room also contained a Lavazza espresso machine (and lavazza coffee pods) of which we made full use. You're provided with milk, shandy, pepsi, sprite and bottled water in the fridge - replenished frequently. The resort is beautiful during the day. The place could do with better lighting at nights. The service was great throughout. The food was great and when the coffee house was open, their offerings were superb. The one downside we found was that restaurants closed sporadically, even with reservations. HQ (the coffee house and one place to get snacks outside of meal times) was closed for a full day without prior notice / alternative arrangements. The kitchen at The Bay (the only other place apart from HQ to get a snack) was also closed without notice on that same day. Guests were left without meal/snack options for a window between lunch and dinner that day.

10/10 超赞

Mr. Smith，Trinidad W.I

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Breath taking view, magnificent location

2/10 糟糕

world traveller，r

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Miss-selling this hotel as luxury
Many Screws cutting feet
No coffee shop again and no where else to get warm drink
Mould growing on room decking

8/10 还可以

Kimi，trinidad

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel
I stayed for a weekend. The staff were pleasant and room excellent. We were upgraded to a deluxe cabana. the food was great and it was an overall good experience!

8/10 还可以

Jillian，TO, CA

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Relaxing weekend getaway!
The resort was beautiful and relaxing. The villa was ultra comfortable with king size bed snd your own plunge pool outside the patio doors. Bathroom was impressive with super rain showers. WiFi and AC up to par. Will definitely visit again.

6/10 一般

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Nice hotel but had a lot of issues
Hotel is lovey, rooms are clean and modern but hotel didn't live up to the all inclusive standards as a lot of items were out of stock and not available. Staff weren't accommodating. The wait for a cart to get around is very long and hotel seem to be running on a day to day basis as items were being stocked at the bar only when and while there as beers were most time hot. However I will visit again maybe when their issues are sorted out as there is a lot of potential at the hotel

8/10 还可以

Jo，Trinidad

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful location, mountains and beachfront
Good food,great setting , Lovely dinners and attentive staff.Enjoyed fine dining and ambience.

6/10 一般

Pratesh，Trinidad and Tobago

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
My overall stay at Buccament Bay was disappointing because of some of its staff.The overall friendliness of its staff was lacking, not what you would expect at a Caribbean Resort. The physical appearance of the hotel is great but the service from its staff needs great improvement. The servers at the Bay Restaurant (main restaurant and bar at the hotel) was terrible, at times I felt as thought they were paying me to be at the hotel and not the other way around. I really don't like to go down this road but I think it must be said, there was a very noticeable difference in service being given to foreign guests versus what was given to locals (myself and friends being from the Caribbean), e.g. one night we ordered and couple glasses of wine and was given it in scotch glasses, of which we made no issue probably they were out of wine glasses at the time but 30 seconds later a foreign came and sat next to us and order the same wine and got it in long stemmed wine glasses, this was extremely disappointing. Mention must be made of Shenelle at Jack's Steak House she was our server one night for dinner and she was excellent, all of their staff should aim to be more like Shenelle. The hotel has potential to be a great low cost All Inclusive Resort but more attention definitely needs to be paid to their staff.

6/10 一般

Omar ，Trinidad is

满意：清洁度
不满意：员工和服务
Worst birthday vacation due to Hotel Negligence
A party of 6 of us went to this resort to celebrate my mom's 60th bday. From check in to the actual hotel stay, everything was fine. Until on my mom's birthday night, before we went to dinner, she came to meet us at our villa, when she tripped over a BLACK hose that was LAYING ACROSS the Walkway for no reason as it was not being used in the DARK WALKWAY. She got a busted lip inside and out, a busted nose and a swollen leg. We immediately reported it to front desk and requested a medic. Long story short, she received medical attention the following day 16 hours after, where she had to go outside of the premises taking away further from out vacation, and the resort saw it fit to send security to receive statements about the incident from her before actually being attended to medically. The resort showed negligence firstly as there is no lighting on the walkway to the villa, there was a black hose laying across the walkway in the dark and it was no being used. This is definitely a safety violation as I'm sure hotels must be governed by some sort of health and safety rules. The resort showed no remorse as the hose was still there the following day til we removed it ourselves, then a few hours later, it was there again. They showed no concern as we finally got to the doctor 16 hours after and this was only because we kept requesting it! The hotel is great but the negligence, the lack of concern and lack of decorum that the administrating staff appalling!

6/10 一般

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Excellent Hotel ,not the most accomdating but good
Buccament Bay is an excellent hotel , breakfast , lunch and dinner are top of the line , very wide selection and many vegetarian options for any vegans The facilities are nice, rooms are very clean, the small bay towards the breakfast side needs to be cleaned , because there are a lot of rubbish thrown on that side of the hotel , the main beach is very clean and nice We booked to go from Thursday to Thursday 2nd October 2016 ,the airline canceled there flight on Thursday and we were given a flight the Friday night at 9:30pm , all tjis information was given to thw hotel,the flight was also delayed and we arrived St.vincent around 12pm , so we checked into the hotel around 1am, we missed two full days at the hotel, This part is definetly not the fault of the hotel but we asked the hotel since we missed two days and Liat airline's was willing to give us an extra day till the monday , would they be able to at least give us the extra day , or give us all a discount on the rooms or even put us in a room that accomdates 4-8 people, so we werent expecting anything from the hotel , but due to the circumstances i tjink they should have considered because it was a group of 8 people, and a extra day was not going to cost them anything extra because we missed two full days, because we were willing to pay but they still wanted to charge us all full price....but overall the experience was good , the staff are not very friendly but are willing to help.....but the island is very nice

6/10 一般

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Needs work!
Stayed here for a few days while visiting family. Pros-beautiful clean spacious room, great food ala cart restaurant service is slow but best I've had at any resort chain, quite resort great for an older crowd. Cons-staff could be more friendly, lots of flies/mosquitos around due to still water throughout resort, liquor is not served until late morning, everything closes on the resort around 10pm so if you get hungry you're out of luck, they frequently ran out of towels at the pools, rarely any sport activities played at the pool, there wasn't any nightly entertainment the nights I stayed.

8/10 还可以

Jonathan Peter

满意：客房舒适度
Unfinished
Room was a long way from everything requiring 10 mins walk for most services. Half the resort has not been finished and is separated by a wooden fence. Indian restaurant not recommendable. Jack's is good. Overpriced

8/10 还可以

Jude，Trinidad

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Top Chill Location, Good Food and Wonderful Staff
This resort is surely a gem in St. Vincent. I must commend the Reservations Manager on her wonderful service extended to me and my family. With people like her on board, this resort that has so much more potential will blossom into possibly the best vacation spot in the Caribbean. And if the entire resort team has this as their objective when going to work, greatness has already began. For me personally, the staff contributed to making my stay enjoyable. I always approached them with kindness and humility and in return, they related back to me in this same manner. I got a nice warm welcome which was key in starting my vacation and I felt as if the staff was more interested in my happiness and wellbeing which is what we call wonderful customer service. Thank you Team Buccament :)

6/10 一般

Newlywed ，Seattle

满意：客房舒适度，清洁度
不满意：员工和服务
Honeymoon
The resort is good overall. That there were some glitches and negatIves we had to put up with. Some of the wait staff needs proper training on how to interact with Guests. Some of the Waitresses don't smile, and even act like you should be happy that they paid you any attention. Too many of theit staff can be seen hanging out doing nothing or sitting down people watching. It takes a long time to get served st dinner time. They had power outage twice! The snorkeling and good food made up for a lot.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Family Vacation
We had a lovely time. The staff were very friendly and accommodating. They gave us some good advice on how to get to Bequia. A must do trip! Snorkels and life jacks are free to borrow. Lots of options for food. HQ is definitely an excellent snaking/coffee stop! The resort is very pretty and well maintained. Be sure to walk with mosquito repellant and wear light clothing as most places aren't air conditioned (the bedroom is thankfully).

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Awesome staff,excellent service beautiful setting
Staff super friendly and very very hard working.They ensure my vacation was a 5 star experience.Best vacation ever.

8/10 还可以

Satisfied custo，Trinidad and Tobago

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great resort on the beach.
This resort is absolutely beautiful..the lay out of the villa's with the private pools. Every meal I ate there was so tasty and wonderful..Jacks steak house is really an excellent dining restaurant. The staff members at the reception go out of their way to assist with making the guests as comfortable as possible. Thank you to Florence for her wonderful hospitality. I enjoyed the evening entertainment and ambiance of this resort. It is totally worth every cent..I would totally recommend this place to anyone...its accommodative for couples and families..I had a wonderful experience and would definitely visit there again...

6/10 一般

stacey，florida

满意：清洁度
Hotel with lots of potential
We stayed at this resort August 9-14th. The resort has lots of potential, but until it's issues are resolved, I cannot give it more that a three star review. The grounds are beautiful, and we were upgraded to a one bedroom villa with our own plunge pool, which was very nice. The villa was beautiful and clean, however, in reality only the bedroom was usable because there is no air conditioning in the living room area, and it was HOT. Even with air conditioning, the bedroom never cooled to my liking. The bathroom is amazing and well appointed, with a rainfall shower. There is a small mini-bar with just a few waters and sodas. We frequently had to repeatedly ask for the mini-bar to be restocked with water, and it took up to a day to get more water. The food at the restaurants was excellent, BUT the restaurants frequently RAN OUT OF FOOD. One night we had to order three different things because the first two on the menu they didn't have. This goes for drinks as well...running out of beer at an all inclusive resort??? Unacceptable. Also ran out of several types of liquor and ran out of ice cream and snacks at HQ (the snack/dessert/coffeee house). It seems that management is lacking with lots of rumors swirling and noone really knowing who is running the resort at the moment. Staff said they haven't been paid in months. Some staff were exceptional, but many seemed unhappy (which I would be as well if I wasn't being paid).