Excellent service
Very friendly staff
Even allowed us late check out
Great place
Karan
2024 年 12 月入住 2 晚
10/10 超赞
Ekaterina
2024年12月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent modern hotel with all necessary services and facilities. Amazing staff who attended to all my requests with courtesy and efficiency. Five star customer service! Great outdoors swimming pool area where one can relax after a busy travel or business day. Highly recommend.
Ekaterina
2024 年 12 月入住 1 晚
10/10 超赞
Apoorva
2024年11月26日
满意:清洁度、员工和服务、住宿条件和设施
Good staff
Apoorva
2024 年 11 月入住 2 晚
10/10 超赞
Israelity
与配偶出行
2024年11月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Muy buen hotel
Israelity
2024 年 11 月入住 2 晚
6/10 一般
Martine
商务旅客
2024年11月18日
满意:住宿条件和设施,清洁度
Very strong perfume cleaning products. Staff at room service and restaurant not great - they don,t listen and bring the wrong things all the time.
Martine
2024 年 11 月入住 4 晚
10/10 超赞
oumar
商务旅客
2024年11月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent
oumar
2024 年 11 月入住 3 晚
8/10 还可以
ISRAEL
2024年10月3日
满意:清洁度、员工和服务、住宿条件和设施
ISRAEL
2024 年 6 月入住 3 晚
10/10 超赞
Daniel
2024年09月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel, but the restaurant is too expensive. I was charged $30.00 when i had a guest for less than 1 hour, which i think it is not fare.
Daniel
2024 年 9 月入住 5 晚
10/10 超赞
Arthur
与家人出行, 商务旅客
2024年09月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Outstanding place to stay in Kigali. Would recommend to anyone
Arthur
2024 年 9 月入住 2 晚
6/10 一般
Johannes
2024年09月20日
满意:清洁度、员工和服务、服务设施
Johannes
2024 年 9 月入住 3 晚
8/10 还可以
Lucero
与配偶出行
2024年09月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Well located and rooms are exactly what you would expect from a chain hotel. Believe me, this is highly appreciated in this region.
Food is OK but really slow (1 hour for a sandwich at the restaurant and 1.5 hours for room service).
Laundry us fast and inexpensive.
I asked for the food discount offered by Expedia and they said they are not applying it. No more explanations were provided.
They were out of Coke Zero the entire time.
They packed the wrong lunch for our day trip and delivered it late (we requested a specific time the night before).
I do recommend this hotel but staff needs to pay more attention to customer service.
Lucero
2024 年 8 月入住 2 晚
10/10 超赞
kevin
2024年09月1日
kevin
2024 年 8 月入住 3 晚
10/10 超赞
Tomoki
2024年08月22日
满意:清洁度、员工和服务、住宿条件和设施
Tomoki
2024 年 8 月入住 3 晚
8/10 还可以
Tony
商务旅客
2024年08月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place to stay
Tony
2024 年 8 月入住 8 晚
10/10 超赞
Taku
2024年08月17日
Taku
2024 年 8 月入住 1 晚
10/10 超赞
Matthew
商务旅客
2024年08月7日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice stay in Kigali
This is a nice, comfortable place, conveniently located in Kigali. It has an excellent breakfast and a very nice gym and pool. Great price too. Highly recommended.
Matthew
2024 年 8 月入住 1 晚
10/10 超赞
Ryan
与配偶出行
2024年08月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a great hotel to stay at when visiting Kigali. The area is safe and quiet, the breakfast buffet was amazing and the staff were super helpful. They let us leave some luggage at the hotel for a week while we were touring around the country. The exercise facilities were also top notch.
Ryan
2024 年 7 月入住 2 晚
10/10 超赞
Nancy
与家人出行
2024年07月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was so nice. We enjoyed the food alot. Very pleasant and affordale