When I took a shower, I found out that there was no shampoo, no shower water for the conditioner, I called four times, waited an hour for it to be delivered, and was very angry
Nicole
2022 年 2 月入住 1 晚
8/10 还可以
Qing
2022年02月1日
Qing
2022 年 1 月入住 1 晚
4/10 很差
Christopher
与家人及幼儿出行
2024年12月17日
满意:员工和服务,清洁度
不满意:服务设施
We booked this hotel and it listed a restaurant and pool side bar which were closed during our stay and we were not notified about and were not given a discount for either. The hotel also lists laundry but it’s not even on site it’s at another hotel. We also were told we would get a crib for our baby and were given a pack n play with no mattress and just some sheets for him to sleep on. We also had an issue getting a hold of security multiple times.
Christopher
2024 年 12 月入住 7 晚
6/10 一般
Christy
2024年12月16日
Christy
2024 年 11 月入住 7 晚
10/10 超赞
David
2024年12月15日
David
2024 年 11 月入住 2 晚
4/10 很差
Shaquantia
与家人出行
2024年12月15日
I did not stay at this property. I was told at check in that my room was unavailable and I had been moved to their sister hotel. This messed up my bank account.
Shaquantia
2024 年 12 月入住 2 晚
10/10 超赞
Heung Kyun,Mason
与家人出行
2024年12月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
People
Heung Kyun
2024 年 12 月入住 1 晚
4/10 很差
Hope
与家人出行
2024年12月15日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The bathroom was dirty. The shower had dirty tiles. The shower glass door was stained. The bathroom door handle fell off and the first morning there was no water. They offer to bring us a bottle of water. Definitely need a refund.
Hope
2024 年 12 月入住 3 晚
10/10 超赞
Steevenson
2024年12月13日
满意:清洁度、员工和服务、住宿条件和设施
Great Experience
Steevenson
2024 年 12 月入住 1 晚
10/10 超赞
laura
与配偶出行
2024年12月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good
laura
2024 年 12 月入住 2 晚
4/10 很差
Thomas
2024年12月12日
不满意:清洁度
Received bedbug bites 1st. Room then transfered to 2nd room, okay! Rooster's in front of room was woke up at 4:30 or around 5am.
Thomas
2024 年 12 月入住 6 晚
8/10 还可以
Terri
2024年12月11日
满意:清洁度、员工和服务、住宿条件和设施
Terri
2024 年 12 月入住 2 晚
10/10 超赞
Daniel
2024年12月10日
满意:清洁度、员工和服务、住宿条件和设施
Good
Daniel
2024 年 12 月入住 3 晚
4/10 很差
Jacob cody
2024年12月8日
不满意:住宿条件和设施
AC in my room would stop working all the time very loud road traffic.
Jacob cody
2024 年 12 月入住 2 晚
2/10 糟糕
Mike
与配偶出行
2024年12月8日
不满意:清洁度、员工和服务、住宿条件和设施
Noisy and the staff doesn't care do NOT stay here. Customer service is horrible. Renovations are another issue for some
Mike
2024 年 12 月入住 1 晚
4/10 很差
Randall,Fort Myers
与配偶出行
2024年12月8日
满意:住宿条件和设施,清洁度
不满意:服务设施,员工和服务
They charge a $50 per day resort fee, however, this is NOT a resort by any stretch of the imagination. No restaurant, no bar (that was open at any time), no room service. I asked what amenities they had that made it a resort. The answer was amazing. 2 free bottles of water and 2 free coffees. That's not a resort!
Randall
2024 年 11 月入住 3 晚
4/10 很差
Yoslandy
2024年12月7日
Yoslandy
2024 年 11 月入住 1 晚
10/10 超赞
Hollie
2024年12月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hollie
2024 年 11 月入住 2 晚
4/10 很差
Mckaella
带宠物出行, 与配偶出行
2024年12月6日
满意:员工和服务,清洁度
If you advertise a certain price and then you go and check in and have to pay a resort fee that should be part of the price for the room. Misleading.
I never would have booked your place knowing that. I understand a deposit but resort fee that you have to pay for ? Shouldn’t that just be in your price .
Would not stay here again nor recommend. Place was clean . But for the actually price not worth it. Room was fine . Location - eh. Not in town, you have to drive to go anywhere.