Very nice overnight stay at this hotel. Staff were excellent. Room and bed very comfortable. Nice breakfast. Could not fault it.
Penny
2024 年 10 月入住 1 晚
6/10 一般
Susan
与配偶出行
2024年10月7日
满意:员工和服务
Warm welcome, good staff, good food, nice location with a stately feel, but sadly the venue is in need of renewal (water damage in bedroom so it needs redecorated and bathroom is long overdue being modernised).
Susan
2024 年 10 月入住 1 晚
10/10 超赞
Margaret
2024年09月27日
满意:清洁度、员工和服务、住宿条件和设施
Everyone was so pleasant and helpful.Couldn’t fault anyone.I would go back again .
Margaret
2024 年 9 月入住 4 晚
8/10 还可以
Sasha
与配偶出行
2024年09月22日
满意:员工和服务、服务设施、住宿条件和设施
Nice oroperty
Sasha
2024 年 9 月入住 1 晚
8/10 还可以
andrew
与配偶出行
2024年09月21日
Great location
andrew
2024 年 9 月入住 3 晚
10/10 超赞
Theodore
与配偶出行
2024年09月15日
满意:清洁度、员工和服务、住宿条件和设施
Lovely property with view of Tweed River. Very spacious room with view.
Staff couldn’t do enough for us.
Wonderful experience.
Theodore
2024 年 9 月入住 2 晚
10/10 超赞
Geoffrey
2024年09月10日
civ;hv
Geoffrey
2024 年 9 月入住 1 晚
10/10 超赞
Mike
2024年09月8日
满意:清洁度、员工和服务、住宿条件和设施
Great stay great staff
Mike
2024 年 9 月入住 1 晚
8/10 还可以
Steve
团体旅客
2024年09月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location for shopping eating out and pubs. Hotels very grand and set in lovely gardens
Steve
2024 年 8 月入住 1 晚
10/10 超赞
Sylvia
与配偶出行
2024年09月2日
满意:员工和服务,清洁度
Good hotel in beautiful setting.
Sylvia
2024 年 8 月入住 1 晚
6/10 一般
Barry
与家人及幼儿出行
2024年09月2日
不满意:住宿条件和设施,员工和服务
Spent most of the night on the floor as the mattresses were like a bag of spanners, then at check out when this was brought to their attention nothing was done about it. Very poor customer service.
Barry
2024 年 8 月入住 1 晚
8/10 还可以
Jon
2024年08月26日
满意:住宿条件和设施,员工和服务
不满意:清洁度
Jon
2024 年 8 月入住 1 晚
6/10 一般
Liz
带宠物出行, 与配偶出行
2024年08月12日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
I didnt like the position of a room for pensioners like us. Upstairs...then more stairs and then along corridors. I was exhausted and breathless by the time I reached room 36.
Instead of going to a nearby restaurant as I couldnt face the return journey we ordered takeout.
So I was istensibly trapped in our room.
The girl in charge of taking names for breakfast was hopeless. There were no bowls for cereal and another resident had to tell us where to find one.
Liz
2024 年 8 月入住 1 晚
8/10 还可以
Desmond
与配偶出行
2024年08月9日
满意:清洁度、员工和服务、住宿条件和设施
We wanted a quiet 2 day stay. We got one. Food was good the town shops easily accessible the room was excellent and staff were most helpful nothing was too much for them. We will return.
Desmond
2024 年 7 月入住 2 晚
10/10 超赞
kenneth
与配偶出行
2024年08月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ideal location within walking distance of Kelso town center,
Perfect base for touring the surrounding areas.
Beautiful House and Gardens, with super views ovr the River Tweed..
kenneth
2024 年 8 月入住 2 晚
10/10 超赞
David
与家人出行, 团体旅客, 商务旅客
2024年08月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel ,comfortable quite lovely gardens and views
David
2024 年 8 月入住 2 晚
8/10 还可以
Wayne
与配偶出行
2024年08月4日
满意:住宿条件和设施,清洁度
Seemed a bit short staffed during our stay but everything else was just as expected.
Wayne
2024 年 7 月入住 2 晚
10/10 超赞
Peter
商务旅客
2024年08月2日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A night alone in the bridal suite
Spent a good-night there
Peter
2024 年 8 月入住 1 晚
10/10 超赞
Julie
2024年07月30日
满意:清洁度、员工和服务、住宿条件和设施
Excellent and beautiful location .Ednam staff were courteous and extremely attentive .My room was comfortable and offered excellent facilities.Breakfast and choice of meals at the Riverside restaurant were tasty .I absolutely recommend Ednam House Hotel and I hope to return in the future based on my excellent experience.
Julie
2024 年 7 月入住 5 晚
8/10 还可以
David
与配偶出行
2024年07月28日
满意:清洁度、员工和服务、住宿条件和设施
Charming hotel , lovely staff and breakfast excellent
David
2024 年 7 月入住 1 晚
4/10 很差
Stephen
2024年07月26日
满意:员工和服务
不满意:住宿条件和设施
The room I had was poor. Toilet was very poor. Needed new flooring and bath which were both aged beyond belief.
I’ve been informed by the staff that a refurbishment is starting in October 24. It badly needs it. Staff, food and grounds were very good.
This building has great potential and could be a grand venue but not just now.
I wouldn’t stay there again until the rooms are ripped out and replaced.
Stephen
2024 年 7 月入住 1 晚
8/10 还可以
Anthony
商务旅客
2024年07月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Anthony
2024 年 7 月入住 1 晚
10/10 超赞
Susan
2024年07月23日
Susan
2024 年 7 月入住 1 晚
10/10 超赞
Mr Martin
商务旅客
2024年07月15日
满意:清洁度、住宿条件和设施、客房舒适度
Amaxing location
Amazing location. Lovely relaxing atmosphere, friendly staff, excellent menu and substatial breakfast.