The staff were very helpful and friendly. They made us all feel very welcome. The property itself is stunning?
Margaret
2024 年 11 月入住 1 晚
6/10 一般
Lorraine
与配偶出行
2024年11月27日
The hotel itself is beautiful...the room we were in was ok the bathroom however was not i did not bathe the bath was disgusting the enamel at the taps was eroded and it green and black there was also mould aroung the silicone i was not getting in that .breakfast was very nice good breakfast .
Lorraine
2024 年 11 月入住 1 晚
10/10 超赞
Margaret
与配偶出行
2024年11月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely hotel. Very old world country house style, extremely comfortable and warm.
Beautiful modern bathroom with loads of towels.
We ate in the bar both evenings and the food was top rate. Breakfast was served in a lovely spacious dining room and hot food prepared to order.
All the staff were very helpful, friendly and very efficient. Free parking!!
Would definitely recommend.
Margaret
2024 年 11 月入住 2 晚
10/10 超赞
Penny
与配偶出行
2024年11月4日
满意:清洁度、员工和服务、住宿条件和设施
Very nice overnight stay at this hotel. Staff were excellent. Room and bed very comfortable. Nice breakfast. Could not fault it.
Penny
2024 年 10 月入住 1 晚
6/10 一般
Susan
与配偶出行
2024年10月7日
满意:员工和服务
Warm welcome, good staff, good food, nice location with a stately feel, but sadly the venue is in need of renewal (water damage in bedroom so it needs redecorated and bathroom is long overdue being modernised).
Susan
2024 年 10 月入住 1 晚
10/10 超赞
Margaret
2024年09月27日
满意:清洁度、员工和服务、住宿条件和设施
Everyone was so pleasant and helpful.Couldn’t fault anyone.I would go back again .
Margaret
2024 年 9 月入住 4 晚
8/10 还可以
Sasha
与配偶出行
2024年09月22日
满意:员工和服务、服务设施、住宿条件和设施
Nice oroperty
Sasha
2024 年 9 月入住 1 晚
8/10 还可以
andrew
与配偶出行
2024年09月21日
Great location
andrew
2024 年 9 月入住 3 晚
8/10 还可以
William
2024年09月20日
不满意:员工和服务
Unfortunately arrived during Kelso horse racing day
So Everywhere was busy .
Tried to get a drink in our Hotel but gave up owing to time waiting
William
2024 年 9 月入住 1 晚
10/10 超赞
Theodore
与配偶出行
2024年09月15日
满意:清洁度、员工和服务、住宿条件和设施
Lovely property with view of Tweed River. Very spacious room with view.
Staff couldn’t do enough for us.
Wonderful experience.
Theodore
2024 年 9 月入住 2 晚
10/10 超赞
真实旅客
2024年09月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2024 年 9 月入住 1 晚
10/10 超赞
Geoffrey
2024年09月10日
civ;hv
Geoffrey
2024 年 9 月入住 1 晚
10/10 超赞
Mike
2024年09月8日
满意:清洁度、员工和服务、住宿条件和设施
Great stay great staff
Mike
2024 年 9 月入住 1 晚
8/10 还可以
Steve
团体旅客
2024年09月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location for shopping eating out and pubs. Hotels very grand and set in lovely gardens
Steve
2024 年 8 月入住 1 晚
10/10 超赞
Sylvia
与配偶出行
2024年09月2日
满意:员工和服务,清洁度
Good hotel in beautiful setting.
Sylvia
2024 年 8 月入住 1 晚
6/10 一般
Barry
与家人及幼儿出行
2024年09月2日
不满意:住宿条件和设施,员工和服务
Spent most of the night on the floor as the mattresses were like a bag of spanners, then at check out when this was brought to their attention nothing was done about it. Very poor customer service.
Barry
2024 年 8 月入住 1 晚
8/10 还可以
Jyri
2024年08月26日
满意:员工和服务,清洁度
Jyri
2024 年 8 月入住 7 晚
8/10 还可以
Jon
2024年08月26日
满意:住宿条件和设施,员工和服务
不满意:清洁度
Jon
2024 年 8 月入住 1 晚
10/10 超赞
shirley
与家人出行
2024年08月23日
Kelso gem!!
Check in was easy! Room was beautiful and everyone was very friendly. Bar was a nice atmosphere and breakfast was great the staff was very accommodating.
shirley
2024 年 8 月入住 1 晚
6/10 一般
Liz
带宠物出行, 与配偶出行
2024年08月12日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
I didnt like the position of a room for pensioners like us. Upstairs...then more stairs and then along corridors. I was exhausted and breathless by the time I reached room 36.
Instead of going to a nearby restaurant as I couldnt face the return journey we ordered takeout.
So I was istensibly trapped in our room.
The girl in charge of taking names for breakfast was hopeless. There were no bowls for cereal and another resident had to tell us where to find one.
Liz
2024 年 8 月入住 1 晚
6/10 一般
Peter
2024年08月12日
满意:客房舒适度,员工和服务
It was Nice but not great
It nice, the ground are amazing but the stay was over priced. It interior is a bit run down, I like the old world manner feel but it dose have to have a polish and looked after feel to make it that way, this did not have that. The room was large and clean and a large bathroom but the decors was not what you see in the the website pic, sink and food was well over priced two drink for nearly £20 is a bit much but the pub across the road is a very great alternative for drinks and food. - in all it was a nice break but once again for the price I paid - it was not worth it! I can see why the older clientele or wedding like this place
Peter
2024 年 8 月入住 2 晚
8/10 还可以
Desmond
与配偶出行
2024年08月9日
满意:清洁度、员工和服务、住宿条件和设施
We wanted a quiet 2 day stay. We got one. Food was good the town shops easily accessible the room was excellent and staff were most helpful nothing was too much for them. We will return.
Desmond
2024 年 7 月入住 2 晚
10/10 超赞
kenneth
与配偶出行
2024年08月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ideal location within walking distance of Kelso town center,
Perfect base for touring the surrounding areas.
Beautiful House and Gardens, with super views ovr the River Tweed..
kenneth
2024 年 8 月入住 2 晚
10/10 超赞
David
与家人出行, 团体旅客, 商务旅客
2024年08月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel ,comfortable quite lovely gardens and views
David
2024 年 8 月入住 2 晚
8/10 还可以
Wayne
与配偶出行
2024年08月4日
满意:住宿条件和设施,清洁度
Seemed a bit short staffed during our stay but everything else was just as expected.