Kashubia Family Hotel

"Amazing hotel in a great, central location "

"Very underwhelming service. Not able to change 2 weeks ahead of the stay date. I made booking on a wrong day via Expedia portal. The date defaulted on a portal two weeks ahead. I have noticed my error as soon as I received email confirmation and the staff wouldn’t answer my calls nor messages to change the booking, even though it was 2-weeks ahead. Shocking service in a good looking hotel."

"Better than we had expected. Would love to go back."

"Good family hotel"

"Comfy beds, great food and friendly staff! Great place"

"Nice, quiet and clean hotel with comfortable beds and a lovely view of the city. Water jugs are provided in each room and there are filtered water machines beside the lifts on each floor which is a helpful eco-friendly feature. I would flag that the inbuilt hair dryer unfortunately didn't work in my room. The customer service was a little bit lacking at times (i.e. one receptionist seemed annoyed at me for asking for a city brochure which is a pretty normal thing for a tourist to ask for). Hence...

"Front desk staff a little inexperienced but otherwise a great place to stay. Was a little disappointed that our ocean view room was on a lower floor. All you could see was the trees between the hotel and the ocean"

"When we arrived to our rooms, the ceiling in one of the rooms was leaking. It took a while to get new rooms and no one seemed to be in a rush to help. It was very frustrating especially after a long day of travel. Our new rooms weren't on the same floor or together as we hoped but we made it work. Otherwise we had a nice stay. The hotel is nice inside. The bathrooms look a little dated but clean. Two elevators qoek slow and dont feel enough for this hotel so be patient. Being so close to the...