I have stayed here many times. It has a nice location near KU med center. It has shopping center and restaurants nearby. It has easy access to the interstate.It's actually located in a somewhat quiet area. It has been showing signs of age though lately.
真实旅客
2020 年 12 月入住 3 晚
2/10 糟糕
真实旅客
与家人出行, 带宠物出行
2021年02月17日
满意:清洁度
不满意:住宿条件和设施,员工和服务
There were police cars there each night. Since we are local, I asked why. They stated there are unsavory people and goings-on. We asked to leave early due to concerns for our safety and they refused to reimburse us.
真实旅客
2021 年 2 月入住 3 晚
2/10 糟糕
真实旅客
与家人出行
2021年02月15日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was closed down and all locked up. I was told it was bought out by a foreign company to be turned into apartments. This was all done without the hotel and or expedia letting me know they were closed. Showed up and no number to call. Called expedia and had a 90 minute wait. Booked another hotel(0 Degree temp) and was asked after they finally called back why I had booked another hotel. Very unpleasant.
真实旅客
2021 年 2 月入住 2 晚
2/10 糟糕
Cheryl
与家人出行
2021年02月14日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The building was padlocked and chained shut.
Cheryl
2021 年 2 月入住 2 晚
2/10 糟糕
Jadda
2021年02月11日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
THEY CLOSED FOR GOOD REASON!
Immediately upon entering my room I knew o wasn’t staying the night. Holes in the wall, finger print ink on the walls from a crime scene that had clearly taken place and not cleaned up after. Broken furniture. It felt unsafe! I went directly back to the front desk and informed the staff working I would like a refund and would be staying else where. I was told the hotel was closing as of Monday and I was “lucky” to get what little service I was getting. And indeed come Monday, the phone lines no longer work. I have yet to get my refund or deposit back for a stay that only lasted one hour, enough time for my Uber to arrive and take me somewhere NICE!
Jadda
2021 年 2 月入住 1 晚
6/10 一般
Sara
与家人出行
2021年02月4日
满意:客房舒适度
不满意:员工和服务
At check in they required a $100 cash deposit. I have stayed here before in the same type of room and no cash was requested. I was told they were
Sara
2021 年 1 月入住 1 晚
10/10 超赞
真实旅客
商务旅客
2021年02月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly, good services, cleaning, breakfast is better than the others
真实旅客
2021 年 2 月入住 1 晚
10/10 超赞
真实旅客
2021年02月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Like the location and coviently located near eateries . No military discounts
真实旅客
2021 年 1 月入住 1 晚
10/10 超赞
Debra
2021年02月1日
Debra
2021 年 1 月入住 1 晚
6/10 一般
真实旅客
与配偶出行
2021年02月1日
满意:员工和服务,清洁度
不满意:服务设施
The ice machine was far away and since it was rainy and cold, we didn’t get out to get any. The window screen was worn and flapping in the wind. There really wasn’t any breakfast to speak of except coffee and waffles. The room was mostly clean, definitely not deep clean though. The bathtub looked clean until filled and then you could scrape a film off it. Bed and pillows were very comfortable though. For the price, it was sufficient.
真实旅客
2021 年 1 月入住 1 晚
6/10 一般
真实旅客
2021年01月30日
满意:清洁度、员工和服务、客房舒适度
This location is closing down in a few days.
真实旅客
2021 年 1 月入住 1 晚
2/10 糟糕
Charity
团体旅客
2021年01月26日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Charity
2021 年 1 月入住 1 晚
6/10 一般
James
商务旅客
2021年01月25日
满意:清洁度
不满意:员工和服务、住宿条件和设施、客房舒适度
Needs a Bit of Improvement
Staff was slow and rude on check-in, room layout was weird, and in need of a little maintenance. Room was clean and the breakfast buffet was a huge plus during these COVID times where most hotels have stopped serving free breakfast.
James
2021 年 1 月入住 2 晚
10/10 超赞
Christopher
2021年01月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Christopher
2021 年 1 月入住 2 晚
2/10 糟糕
NINA
2021年01月24日
满意:清洁度、住宿条件和设施、客房舒适度
It was very comfortable and clean but the stay and amenities were horrible
NINA
2021 年 1 月入住 1 晚
4/10 很差
Ken
2021年01月23日
Ken
2021 年 1 月入住 3 晚
2/10 糟糕
Lexi
2021年01月19日
Lexi
2021 年 1 月入住 3 晚
6/10 一般
真实旅客
2021年01月18日
满意:员工和服务
不满意:清洁度
真实旅客
2021 年 1 月入住 1 晚
2/10 糟糕
Matthew
2021年01月16日
不满意:住宿条件和设施,清洁度
The staff was really rude and the room was dirty. Bathtub was stained and the shower curtain was stained and smelled like urine. Also the sheets were dingey looking.
Matthew
2021 年 1 月入住 1 晚
4/10 很差
Jasmine
2021年01月10日
Jasmine
2021 年 1 月入住 1 晚
6/10 一般
真实旅客
2021年01月10日
满意:客房舒适度,员工和服务
I Always enjoy my stay @ the Hawthorn.
Except this Is the 3rd Time I’ve Reserved a specific room online with a specific price & upon arrival the room Is amazingly changed & upgraded for a significantly Higher price?