We stayed for two nights. On the first night, the people above our room were extremely loud and annoying. I don’t know why, but there seemed to be so many people in their room, even though we were required to sign an agreement stating that only registered guests were allowed to stay. We couldn’t sleep for most of the night. We called security, and I believe they spoke to them, but the noise continued until 4 a.m. The security team apologized and said they would offer us something complimentary as compensation. But they didn't give us anything.
The next day, we requested a room change, and they gave us another room. While the new room seemed fine at first, there were so many flies coming into the room even though we had all the windows closed. I ended up killing approximately 30 of them. When we wanted to make coffee, we opened the K-cup coffee machine only to find used K-cups still inside. This made us decide not to use the coffee machine. We also noticed that the cleanliness of the room was not up to standard, which was disappointing.
On a positive note, the location is very nice, with mountains, a river, and the ocean nearby. There is also a nice pool.