We pulled up to the hotel and it was closed. It was surrounded by construction fencing and there were people hauling mattresses out. It would have been nice to know the hotel we were booked at didn’t exist anymore. Very disappointing!
Rachael
2022 年 7 月入住 1 晚
8/10 还可以
Lacey
2022年02月11日
Lacey
2022 年 1 月入住 1 晚
8/10 还可以
Randy
2021年12月25日
Randy
2021 年 12 月入住 1 晚
4/10 很差
Shirin
与家人出行, 商务旅客
2021年12月6日
不满意:住宿条件和设施,服务设施
I love the older building. Breakfast was horrible. Hot tub broken. Some of the building is being rented out to low income persons. Getto feeling.
Shirin
2021 年 12 月入住 2 晚
10/10 超赞
Daniel
团体旅客
2021年12月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Daniel
2021 年 12 月入住 1 晚
10/10 超赞
Susan L
2021年10月25日
满意:客房舒适度
Just a little old and dark.
Susan L
2021 年 10 月入住 1 晚
8/10 还可以
Glen
2021年10月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Glen
2021 年 10 月入住 1 晚
4/10 很差
Brandy
与家人出行
2021年10月17日
满意:员工和服务
不满意:清洁度
Staff was amazing...room was filthy and there was mold in the shower.
Brandy
2021 年 10 月入住 2 晚
8/10 还可以
Patty
与家人出行
2021年10月16日
满意:清洁度、员工和服务、客房舒适度
Happy customers
Great! They put us right at the pool.
Patty
2021 年 10 月入住 1 晚
6/10 一般
Alexandra
与家人出行
2021年10月14日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Alexandra
2021 年 10 月入住 1 晚
6/10 一般
Alexandra
与家人出行
2021年10月13日
满意:员工和服务
Alexandra
2021 年 10 月入住 1 晚
2/10 糟糕
真实旅客
与家人出行
2021年10月4日
不满意:清洁度、住宿条件和设施、客房舒适度
Can’t swim in pool, rooms unclean
DO NOT EXPECT KIDS TO BE ABLE TO SWIM IN THE POOL. IT IS FREEZING AND MANAGEMENT TRIES TO SAY IT IS SET TO 75. MOLD AROUND TUB, BASEBOARD MISSING WITH NAILS STICKING OUT. BATHROOM WASN’T CLEAN
真实旅客
2021 年 10 月入住 1 晚
2/10 糟糕
Celestial,Monroe
与配偶出行
2021年10月1日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Im terribly disappointed with this hotel in Kalisbell. We had a reservation I made a few days prior to our trip. I called the morning we were to travel and stay at the hotel as my husband was super sick and was diagnosed with Covid. I called expedia first to see about a refund. In turn expedia called the hotel and ask about a refund. Expedia was told no refunds but the expedia rep told me to call and ask personally due to the circumstance. I called and spoke to someone at the front, she said she was aware that her manager had just spoken to expedia and put me on hold to speak to this manager. She came back to the phone and said their policy is no refunds but they were going to ask the "owners" and they would contact me and let me know......well its been 6 days and no contact and no refund....its very disappointing to know that they arent able to even to take the time to call and speak to me. I dont recommend this hotel.....no refunds during covid is not a great way to run a business!!
Celestial
2021 年 9 月入住 1 晚
6/10 一般
Lillian D
与家人出行
2021年09月30日
不满意:住宿条件和设施,服务设施
I was lucky to get a suite, and it was clean enough, however the property needs a lot of work. Everything looks like 1970's
Lillian D
2021 年 9 月入住 2 晚
4/10 很差
BLAINE
2021年09月30日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Very outdated. Bathroom was dirty, soap slime on soap ledge in tub shower, shower curtain was too long and scummy at bottom. Black curly hair in sink and tub. And skid mark in toilet. Yuck.
BLAINE
2021 年 9 月入住 1 晚
2/10 糟糕
真实旅客
与家人出行
2021年09月27日
不满意:住宿条件和设施
We were 4 at our room and only give us 3 towels, we ask for more and haves 2 more, in the morning for breakfast they didn’t have spoons so my kids couldn’t eat cereal and milk, they have hot water and no tea. We ask for help and they told us they don’t serve tea and they have been out of spoons and they didn’t know when they will get more. We were there fir soccer tournament and we wanted our kids to get breakfast before games so we end up waking up even early to get them a better breakfast. We won’t stay there again.
真实旅客
2021 年 9 月入住 2 晚
10/10 超赞
真实旅客
与家人出行
2021年09月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jain family vacation
Most of the food places and gas stations were near by. Very open and spacious parking. love to stay their again.
真实旅客
2021 年 6 月入住 4 晚
4/10 很差
真实旅客
2021年09月26日
满意:员工和服务,清洁度
不满意:客房舒适度,住宿条件和设施
真实旅客
2021 年 9 月入住 1 晚
8/10 还可以
Kent
2021年09月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice, but a little dated.
We stayed here forty-three years ago on our honeymoon. The property is not as nice as it was then, but they are trying.
Kent
2021 年 9 月入住 1 晚
2/10 糟糕
Charles
2021年09月20日
满意:清洁度
不满意:员工和服务、住宿条件和设施、客房舒适度
Rundown, over priced, limited service. One of the more disappointing properties I have stayed in.
Charles
2021 年 9 月入住 2 晚
6/10 一般
真实旅客
团体旅客
2021年09月18日
满意:清洁度、员工和服务、客房舒适度
不满意:住宿条件和设施
Had to change rooms twice (once due to door being not very secure and once due to keycard reader not working). However, staff was very helpful and understanding in processing these changes.
真实旅客
2021 年 9 月入住 4 晚
6/10 一般
Jan
2021年09月18日
Disappointing
The phone had a flashing light when we arrived which wouldn't allow me to call the front desk. I went down to the desk & reported it twice, but it never got fixed. No safety bars or non slip mat for the shower, no mat to step onto from the shower, short on towels & washcloths when we arrived. Staff would not give a printed receipt because we didn't book directly with them.
Jan
2021 年 9 月入住 1 晚
6/10 一般
Tami
与配偶出行
2021年09月17日
不满意:住宿条件和设施,清洁度
Went to the front desk to ask for a couple of extra pillows as the ones in the room were small and was told by the lady at the front desk that she was too busy (2 people in line to check in) and I needed to come back in a couple hours and I could ask for them then. She didn't ask for a room number so she could get them when not so busy.
Tami
2021 年 9 月入住 2 晚
10/10 超赞
KENDRA
团体旅客
2021年09月16日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
GR8 Find
KENDRA
2021 年 9 月入住 1 晚
6/10 一般
真实旅客
2021年09月16日
满意:员工和服务
不满意:住宿条件和设施,清洁度
More run down than you'd expect
More run-down than you'd expect. Rooms were big, but wasn't given the room I asked for. Lots of dirt/dust in corners. Bed surprisingly OK. Breakfast was cold food only. Friendly enough service, though both people I dealt with said they'd only worked there for a little while (a month, 2 days, etc.)