10/10 超赞
Cynthia D.,Whittier CA
2024年07月21日
满意:清洁度
Amazing
We are a family of 4 (2 adults, 1 child and infant). This is our 13th trip to the island and I have never experienced this kind of positive experience. We stayed for 14 nights.
I gave this review 4 stars for the check in process because the person in charge of changing the lock box code stated he wasn’t expecting us to check in that day BUT Sandy is phenomenal- she responded immediately. We had a few hiccups at check in (in addition to the lock box code) but the issues were resolved quickly. Everything else is 5 stars.
Prior to flying out I contacted Sandy, inquired about a pack and play & high chair for our baby, and although she didn’t have any available she provided us with what we needed so we didn’t have to take our own. The place is a bit dated but it’s Hawai’i and you can’t beat the location. The kitchen, living room, main bedroom, upstairs bathroom and lanai all have an ocean view. The kitchen was stocked with everything we needed and most importantly we had a washer and dryer (which really comes in handy when traveling with kids- less clothing to pack). Bedrooms upstairs each had a portable AC unit which comes in handy on those humid nights.
This is one of a few units that have access to the beach and we enjoyed 14 breathtaking sunsets.
At check out Sandy accommodated us (as our flight was late and it was delayed). Mahalo for everything Sandy!! I highly recommend this place for the location but most importantly for the customer service Sandy provides.
Cynthia D.
2024 年 6 月入住 14 晚