Clean room. Front desk female manager a little rude upon check in. More concerned with fixing an error than greeting guests.
Tracy
2025 年 6 月入住 1 晚
10/10
Clean Hotel, nice rooms and large parking lot.
Matthew
2025 年 6 月入住 1 晚
6/10
Felt a little sketchy when we arrived. Wound up moving our car to the front. Would of felt better if they had outside cameras maybe. Interior was not bad, had some nice remodeled sections. Bed was really comfortable, but our toilet seemed to run all night. I did tell the front desk about it before we left.
Erin
2025 年 6 月入住 1 晚
10/10
Michelle
2025 年 5 月入住 1 晚
10/10
Cozy
Sandra
2025 年 5 月入住 1 晚
8/10
Close to events and activities. Dislike . Food from prior evening still on carpeting oitside our doorway .
Richard
2025 年 5 月入住 1 晚
6/10
Jack
2025 年 5 月入住 2 晚
10/10
I love syaying here when i come back to joliet which is my home town
ANTINETTE
2025 年 5 月入住 2 晚
8/10
Rex
2025 年 4 月入住 3 晚
10/10
Always stay here when my truck is being serviced at our terminal and shop right down the road. Doing it for 4 years now. Always good!
brian
2025 年 4 月入住 3 晚
4/10
I felt the staff at the front desk was helpful and friendly. It was a quick and easy check in. The staff in the breakfast area was wonderful. She was cheerful and had the area super clean and well stocked. Tables were also cleaned. The rest of the hotel was not in good shape. It was quite dirty and worn out. It definitely had an odor throughout the building. The elevator had not need checked in 4 years and was filthy dirty. There were multiple spill of something all over the floor and floor buttons were sticky. The elevator made a terrible metal rubbing on metal noise when the door was shutting. You could not use the stair because the sign said only for fire emergencies. The room had no light on the switch. Therefore you walked into a very dark room trying to find a switch or lamp. It didn’t seem as if the carpets were washed anytime in the last decade. The shower looked clean but my guess is no one uses it. People probably just want to get the heck out. The toilet did flush which was a major plus but there was no fan at all. The toilet was mounted on a stone block of sorts. Around the toilet was completely yellow. I assume it was years a urine but told myself it must be glue. The towels appeared clean and the soap was new. My daughter would not get into bed and only slept a couple of hours on top of the made bed. My youngest and I did venture under the covers. They didn’t smell fresh but didn’t have any untoward spots or stains. Major plus. The hotel was super noisy. Not so
Andrea
2025 年 4 月入住 1 晚
2/10
No housekeeping service been there 7 days mice dropping in room
shaharazod
2025 年 4 月入住 2 晚
6/10
James
2025 年 4 月入住 1 晚
8/10
Edgar
2025 年 3 月入住 2 晚
8/10
Cassandra
2025 年 3 月入住 1 晚
8/10
It was a dirty towel in the room that we was first assigned, but the frontier just quickly took care of it and sign us to a new room
Rachael
2025 年 3 月入住 2 晚
10/10
Our stay was very pleasant and I’d highly recommend this hotel. Greeted at the front desk and checkin went smoothly. Room was very clean and spacious. Good water pressure and drainage. Comfortable bed too. We went to their bar, The Whiskey River. Great selection and Cherie, the bartender was great! We had a great time drinking and we only had French Fries and they were hot and crispy. We stayed here to attend a concert at the Rialto Theater. We Urbered to and from the concert . The free breakfast offered many different items and it was hot, well supplied, and very clean. Keep up the good work!!!
William
2025 年 3 月入住 1 晚
10/10
Great place to stay. Has a bar/ restaurant only open from like 4 to 9 maybe later if busy. Rooms clean and updated recently. Breakfast was decent. Had several choices to choose from. Would stay if was in the area again.
Tommy
2025 年 3 月入住 1 晚
8/10
Updates was good room was clean
shaharazod
2025 年 3 月入住 1 晚
10/10
David C
2025 年 2 月入住 1 晚
10/10
We had a great stay. Nice clean hotel. The bathroom is small with no vent. Overall a positive experience. Good breakfast!
真实旅客
2025 年 2 月入住 1 晚
10/10
michael
2025 年 2 月入住 1 晚
10/10
Fermin
2025 年 2 月入住 1 晚
10/10
All in good standing
Jonathan
2025 年 2 月入住 2 晚
2/10
I stayed for one night in Joliet. The room was fine initially. It was cold outside and the room felt warm so I was happy to climb into bed after a long day driving. Throughout the night I started feeling warm and kicked off the covers. At around 5 am I was so uncomfortable I thought I’d turn on the a/c to cool it down a little. The wall thermostat showed it at 89 degrees. I tried to adjust the window unit but panel showed “FP” and it was off, but it was continuously blowing hot air into the room. I tried changing every control but it was stuck blowing hot air. I called the front desk to report it, and they did offer to move me, but I was going to be checking out at 7:30 so there was no point in moving me. I was hoping they would either refund my room or issue credit for a future stay. They denied me a refund because I purchased the room through Expedia, and said they would have a manager call me about getting credit. They made note for the manager who would come in later. They assured me a manager would call me. No manager ever called me that day or any other day. I had the most uncomfortable night. The room was 93 degrees when I checked out. When I was leaving I found my car had been tampered with and someone attempted to steal my windshield cover, leaving it pulled up but attached at the doors. I took video of the situation in the room and will post it online if they don’t contact me to make this right. I want to give them a chance to give me a better experience first.