The flat was nice and clean, I recommend for family trip.
CHING SUNG
2018 年 10 月入住 1 晚
8/10 还可以
CHIKA
2023年06月11日
满意:清洁度、服务设施、住宿条件和设施
Location was near the Singapore border. It is right by a mall. Everything I needed (grocery store, restaurants) was around me. Convenient location. Property is big, clean. What would have been made the place nicer..... nicer shower gel and better internet. The internet was intermittent, non existent in some rooms. The staff were quick to respond to questions and helpful. Overall good property and would stay again if in the area.
CHIKA
2023 年 6 月入住 2 晚
10/10 超赞
Che Mohd Hashrul
与家人及幼儿出行
2023年01月3日
满意:清洁度、服务设施、住宿条件和设施
Great location. Nice rooms and friendly staff. I check out at 6am, the staff punctually wait at 6 am. That’s really awesome experience. Super solid 5 stars
Che Mohd Hashrul
2/10 糟糕
Donna
与家人出行
2023年01月2日
满意:住宿条件和设施
不满意:服务设施
The matress and pillows very hard and uncomfortable no cultlery or emough cooking utensils. Pots pNs etc.
Donna
10/10 超赞
santoso
2022年12月28日
santoso
2022 年 12 月入住 3 晚
8/10 还可以
Meng
与家人出行
2022年12月26日
满意:客房舒适度,清洁度
It’s a good choice for family. If can provide slippers would be better.
Meng
2022 年 12 月入住 2 晚
10/10 超赞
Zhaolin,Goodyear
与家人出行
2022年12月21日
满意:清洁度、服务设施、住宿条件和设施
Very convenient. Minutes from the checkpoint. Friendly and helpful staff to assist in check-in and out. Nice view from the 24th Storey
Zhaolin
10/10 超赞
victor
与家人及幼儿出行
2022年12月19日
满意:清洁度、服务设施、住宿条件和设施
Likes the accessibility. Safe and clean place. Good for family stay.
victor
6/10 一般
Anne
2022年11月29日
满意:清洁度
The unit is big and clean but without mirror in the bedrooms. It will be easier if owner prepare a box for keys because we need to contact owner for the keys and will be charged even if we arrive late.
Anne
10/10 超赞
Tan
2022年11月28日
Tan
2022 年 11 月入住 1 晚
8/10 还可以
CLARA
2022年11月13日
CLARA
2022 年 11 月入住 1 晚
8/10 还可以
Gordon
2022年10月24日
Gordon
2022 年 10 月入住 2 晚
8/10 还可以
Osmond Jin Yong
2022年09月21日
Osmond Jin Yong
2022 年 9 月入住 1 晚
10/10 超赞
Zhe En
2020年01月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Singaporean trip to JB
The staff picked up our calls every time. They will also call you to notify the check in time and willing to extend for 3 hours when we are having our late lunch. The security guards are kind and helpful to open the doors for you when my girlfriend hurt her toes during shopping. The scenery is wonderful at 8th floor and the unit is new, clean and furnished just like a 5 stars hotel. We enjoy our weekend getaway there and would definitely recommend to any couples!
Zhe En
2020 年 1 月入住 1 晚
8/10 还可以
真实旅客
2020年01月5日
满意:清洁度、住宿条件和设施、客房舒适度
Very comfortable, clean, quiet, safe, Enjoyed stay
The checkin was very confusing as the office was in one building on the 33rd floor and only an internet dialing kiosk system to advise them that you were there in fact by the time a employee came down there were 4 different booked parties lined up on an outside sidewalk waiting to be taken up where the staff had to do a checkin one at a time. As most were from other countries this took quite a bit of time to chech documents etc. As advertised as an apartment hotel with with limited front desk it was hard to report there no bath towels provided after checkin as by the time a room was assigned due what seemed to be problem with a need to reassign me from the apt. held for me. For all this long process the staff was extremely polite and helpful and helped me a single, older woman with extra luggage across to another building and explain information about how to manage entering and exiting to the upper floors....is a high mall complex still being built so very unfinished in many ways but very convenient and truly secure...note getting in and out with security guards at every doorway....I am a very independent traveler and did need any front desk help until check out but that was difficult as again there was no staff available to reach so they could conduct the necessary check and conduct an inventory required...by running about the elevators and corridors to find someone to alert was this accomplished barely in time....good thing I had no flight to catch...the apartment w
真实旅客
2019 年 12 月入住 6 晚
10/10 超赞
真实旅客
2019年12月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Pleasant Stay and Excellent Service
We are very pleased for the stay. The apartment was clean and in great condition. In a very convenient location. Close to custom. Above a shopping mall. Recommended.
We found the bed rather small for two persons. Doesn't look like a queen bed. Otherwise it would be almost perfect with this price.
真实旅客
2019 年 12 月入住 1 晚
8/10 还可以
YONGCONG
2019年12月25日
满意:清洁度、住宿条件和设施、客房舒适度
Convenient, clean & cinema
Convenient, clean & cinema: Can walk from checkpoint (not lug too many luggage) via overhead link bridge. New condo unit with cooking facility & aircon. Great Empire movie cinema just at mall below. Checking in need to find though as big property.
YONGCONG
2019 年 11 月入住 1 晚
8/10 还可以
Andrew Cheng
2019年12月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Housekeeping can be better/ new property
It is clearly stated that there is a washing machine without specifying any types of room booked. I found out that there was no washing machine for studio apartment. Washing machine is only available for other kinds of rooms.
Also, there were pans and knives but yet strangely there were no forks and spoons. No large glasses either.
In the studio apartment, there were no high stools for eating at the kitchen table. The TV was also not directly in front of the bed.
Security Guards were not quite aware of the address of the place even after I showed it to them. It took a while before the guards brought down the staff to bring us up. I think must call them. The actual unit number given to us was also not the same unit number given in the mail after we had booked. There were no signboards of saffroncasa any where. Hosts seemed surprised that we were checking in at 3 plus though we did not send any emails.
On the ground floor of the condo, many parts were flooded from the rain. There was not showering facility or any sign stating that swimmers should shower first before getting into the pool. There were also no signs that users in the gym should bring along a towel and wipe the sets clean after use. As such there much perspiration on the seats. It was also a Long walk from the apartment to the gym and Swimming pool and made worse by the rain as large parts of the journey there were unsheltered.
The security Guards were extremely on the ball and polite.
Andrew Cheng
2019 年 12 月入住 1 晚
10/10 超赞
Teh
2019年12月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable
Teh
2019 年 12 月入住 1 晚
10/10 超赞
真实旅客
2019年11月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very new. Very well furnished. We had a comfortable stay. A suggestion..to provide bathroom slippers. Bedroom slippers would also be good as the flooring is dusty.
真实旅客
2019 年 11 月入住 1 晚
4/10 很差
John
2019年11月1日
不满意:员工和服务,清洁度
John
2019 年 10 月入住 5 晚
10/10 超赞
Angela
2019年09月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Convenient, comfortable & family-friendly
Staff respond promptly and was very friendly and helpful. Very convenient as it is connected to the bridge from JB CIQ/JB Sentral. Situated within the new R&F Mall so eateries, shops and cinema are all within the precinct. Good security. Apartment is very new, clean and has all that we needed. Just don't really like the pillow. It would be nice if the hotel could offer complimentary mineral water.