...by Fives Hotel. Hence I was not notified there is a change of ownership and there is nothing I can do.
What is more frustrating than having to pay for a room that is non existent is the disruption of the trip.
Hotels.com should do a more thorough reviews of the properties before putting them up for sale.
Wilson U S
於 2024 年 1 月住了 1 晚
8/10 不錯
Thavanaesan
親子同遊
2022年9月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The rooms was very nice and comfortable, my kids love it. The beds and room amenities was very good. Staff was very helpful and accomodating. Only issue is the area is too noisy with people walking around every 30 minutes to 1 hour, chatting, screaming and playing until 5am. So our sleep was broken. May be our room was facing nearby the shoplot staircase, there are quite some rooms located further away from this would have been better.
Thavanaesan
於 2022 年 9 月住了 1 晚
8/10 不錯
Andy
多人同遊
2022年5月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Room is spacious and comfort
Andy
於 2022 年 5 月住了 1 晚
8/10 不錯
Edward
2021年12月17日
Edward
於 2021 年 12 月住了 2 晚
8/10 不錯
Alfred
商務旅客
2021年3月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Alfred
於 2021 年 3 月住了 3 晚
10/10 優異
sebastian
多人同遊
2020年10月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The best deal ever!
Totally worth of the money
sebastian
於 2020 年 10 月住了 1 晚
10/10 優異
Chin
2020年6月29日
Chin
於 2020 年 6 月住了 2 晚
6/10 一般
真實旅客
商務旅客
2020年6月24日
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
Location was good for my bisness trip however the place is rundown. Sound proving was bad especially if the pub is operating. Room was good however the toilet was clogged.
真實旅客
於 2020 年 6 月住了 1 晚
10/10 優異
真實旅客
2020年3月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Staff very friendly and helpful
真實旅客
於 2020 年 3 月住了 1 晚
8/10 不錯
IW
多人同遊
2020年3月3日
讚好:設施服務
Bathroom drainage doesn't clear fast and the floors are drenched in water. Rooms are not as well-lit as shown in the pictures. Minimal interior decoration (doesn't give the same ambience as that shown in the picture). No frills service. When we requested for toilet paper, (only 1 roll was provided) we had to pick it up from the reception instead. One of the glasses are dirty (with visible crumbs on the glass). Spacious, no-frills and value for money if you only need a comfortable bed to sleep.
IW
於 2020 年 2 月住了 1 晚
10/10 優異
Muhammad Aiman Nurazraei
2020年2月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Muhammad Aiman Nurazraei
於 2020 年 2 月住了 1 晚
4/10 欠佳
Richard
2020年2月17日
不滿:客房舒適度
Noisy n air con not cool
Too noisy. My room just below the Thai restaurant. Air con not cold
Richard
於 2020 年 2 月住了 2 晚
10/10 優異
真實旅客
親子同遊
2020年2月1日
讚好:整潔度、職員與服務和住宿狀況
Budget but clean and new, although no facilities or breakfast, you really cannot complain for the price you are paying.
真實旅客
於 2020 年 1 月住了 1 晚
10/10 優異
Yuen
2020年1月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The room is exactly like the photo. The towels are white and clean. Toiletries are great. There are also coffee, tea and 2 bottles of water in the room. The room is beautifully done up and it's spacious. Parking is free but the car park is a let down. The male receptionist is exceptionally friendly and went the extra mile to make our stay comfortable and special. It's easy to call Grab and only costs RM6 to go to City Square. Lots of eateries in the evenings and a convenient store nearby. The property is not great but the room compensated for it. Will definitely stay again.
Yuen
於 2020 年 1 月住了 1 晚
10/10 優異
真實旅客
2020年1月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2020 年 1 月住了 1 晚
2/10 很差
真實旅客
商務旅客
2019年12月5日
不滿:整潔度、設施服務和住宿狀況
Refurbish hotel in an old business centre; Room was full of dust and hygiene was really bad, body feel itchy all night; no tissue available in the room; no make up room after a night stay; thin walls with noisy sound outside until early in the morning, can easily hear people chatting and walking around in the lower floor, or driving at the car park as it located at the next building; Supposed to stay three night end up cancelled for the third night as unable to stay for the bad condition.