Surprisingly modern, very clean and the staff was exceptional.
Lonnie
2024 年 10 月入住 1 晚
4/10 很差
Michael
与配偶出行
2024年10月2日
满意:员工和服务
不满意:住宿条件和设施
This property has been undergoing renovation for quite some time without end. In our recent stay we were moved 3 times in a week due to construction and lack of hot water. The new room on the 3rd occasion was really nice however no point having a fancy bath if can’t use it. Leaking kettles, loose taps, never seem to know how many persons are on the room to ensure enough towels or drinking water and always have to chase for service rather than receive. Speaking to the lady staying on same floor as we did said she has been complaining for 6 weeks.We were patrons having come back for the 3rd time in this year, however it will now be the last. Lovely front desk staff however the overall management requires significant improvement.
Michael
2024 年 9 月入住 1 晚
4/10 很差
Clinton
与家人出行
2024年07月9日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Clinton
2024 年 7 月入住 2 晚
2/10 糟糕
Michael
2024年06月8日
Michael
2024 年 6 月入住 1 晚
4/10 很差
Michael
与配偶出行
2024年06月8日
满意:员工和服务,清洁度
不满意:住宿条件和设施
First night found lamps and safe not working. Next morning woken up by construction directly above at 07:10, complained and apologized and informed wasn’t supposed to start before 08:00. Next morning same thing at 07:14, so were moved. New room woken up by noises in pipes and found our bathroom, bath and shower full of sewerage coming out. Moved again. Next morning banging again directly above us at 07:08?? We normally like to stay at Anew , however this was a terrible experience and moved 3 times in one week. Really thought management would have offered a reduction in rates or some form of refund but not to be, very disappointing and not the normal standard of South African hotel management.
Michael
2024 年 5 月入住 8 晚
10/10 超赞
Benediction
2024年06月2日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Benediction
2024 年 5 月入住 2 晚
8/10 还可以
Dr
2024年05月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Safe, quiet with convenient parking. Staff were very polite and helpful.
Dr
2024 年 5 月入住 2 晚
6/10 一般
真实旅客
商务旅客
2024年01月16日
满意:清洁度、员工和服务、住宿条件和设施
ANEW Centurion
Friendly staff. Mid-tier hotel. Good breakfast and facilities. Good open areas and outside areas (no smell). Near a large shopping centre (within safe walking distance). Join hotel rewards for the best rate.
真实旅客
2023 年 9 月入住 3 晚
10/10 超赞
Liezle
2024年01月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Liezle
2024 年 1 月入住 2 晚
8/10 还可以
Lesego
2024年01月2日
Lesego
2023 年 12 月入住 2 晚
10/10 超赞
Rungano
2023年12月3日
Rungano
2023 年 11 月入住 4 晚
8/10 还可以
Liza-Marie
与家人出行
2023年10月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Liza-Marie
2023 年 10 月入住 1 晚
2/10 糟糕
Gita
2023年10月6日
不满意:住宿条件和设施
Gita
2023 年 10 月入住 2 晚
8/10 还可以
Estelle
2023年09月1日
满意:员工和服务、住宿条件和设施、客房舒适度
All good
Stayed for 2 nights all. Goof except for river smell but we understand .
Estelle
2023 年 8 月入住 2 晚
6/10 一般
Silvia
商务旅客
2023年05月2日
满意:清洁度、员工和服务、住宿条件和设施
The smell of sewage is terrible!!!
Hotel and staff was great.
Silvia
2023 年 4 月入住 1 晚
10/10 超赞
Dana
2023年01月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Dana
2022 年 12 月入住 1 晚
10/10 超赞
aadil gaffar
与家人出行
2022年10月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
aadil gaffar
2022 年 10 月入住 1 晚
2/10 糟糕
CLINT
与家人出行
2022年06月6日
不满意:住宿条件和设施
Anew needs to renew!!
There is a horrible stench in the reception area and itgets worse as you walk to the restaurant, The phone in my room did not work. The bathroom handle broke off causing my wife to be locked in the bathroom for a few minutes. The plug points at the desk were faulty and made charging devices difficult. I am very disappointed and cancelled the 2nd night's stay.
CLINT
2022 年 5 月入住 2 晚
8/10 还可以
Fundiswa
2022年05月16日
Fundiswa
2022 年 5 月入住 2 晚
2/10 糟糕
Stephen,Johannesburg
与家人出行
2022年04月3日
不满意:住宿条件和设施,清洁度
Dirty rooms not adequately serviced. Rooms not inspected for maintenance defects (broken light hanging from ceiling posing both a fire and safety hazard).
Stephen
2022 年 3 月入住 6 晚
8/10 还可以
Marie
与家人出行
2021年12月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Marie
2021 年 12 月入住 2 晚
10/10 超赞
Kevin
团体旅客
2020年02月17日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Value for money stay in Centurion
Helpful staff. Comfortable stay
Kevin
2020 年 2 月入住 1 晚
2/10 糟糕
Bradley
2020年02月12日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A nightmare
Worst experience in a 6 week trip around south africa! I requested a room away from the elevators when I booked but then they put me in a room beside the elevators overlooking the noisy highway below with poor insulation. I went back down to reception to ask for a room facing the quiet courtyard, which they told me they were sold out of. Then at 2am I woke up sweating to a broken air conditioner and a rapidly heating room. Then reception moved me to 4 other rooms in the middle of the night because each one also had broken air conditioners. By the way, 3 of those rooms were facing the quiet courtyard so they had lied previously about them being sold out. Then I was woken up early by housekeeping yelling and constantly slamming doors. I checked out and booked another hotel!
Bradley
2020 年 2 月入住 2 晚
6/10 一般
Gopaul
2020年02月2日
不满意:清洁度、住宿条件和设施、客房舒适度
Low Quality Standards
The bathroom door did not close/open with the ease the it should. The shower head in the bathroom was so loose I had to hold it with one hand and shower with the other. The room was generally musty & dusty. The issues are just unacceptable.