4/10 很差
Mike
商务旅客
2025年01月7日
满意:员工和服务
不满意:住宿条件和设施,服务设施
I went online and booked a room for my fiance. His daughter is in the hospital,,and needed a place to sleep and shower. It scheduled me with a 3rd party without my knowledge..He checks in and then finds out no tv or internet. Goes to the room and its cold and the heat was off, and wouldn’t turn on. He had to go back there the desk, and they did figure that part out. I was trying to help him. He had not slept in a few days, but with all the issues he took the shower and left. I called and asked for something to make right. She said unfortunately I can’t because you scheduled with a 3rd party. We always use holiday inn. Express, but i would not recommend this one. 160 dollars for a room with no tv, internet, and cold. I also called the 3rd party. Nobody cares enough to do anything about it. I think they could of offered to do something to make up, and they never apologized when he checked out a hour after checking in. I would never stay again!!!!
Mike
2024 年 12 月入住 1 晚